I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick delivery to store in Conwy. Staff were friendly, found items quickly. Followed company policy of asking for ID. After an experience in another leading dept store who gave my order to someone els... Se mer
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Collected order , pair trainers not fitting well and returned. Staff member, lovely guy so helpful and initiated my refund straight away without fuss . Just nice when things like this are made stra... Se mer
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Visited Fat Face branch in Conwy ,customer service from Josh was outstanding, advised me on which jeans to buy , he has a fabulous personality and we were so pleased with our purchases ( 10 items 😊)... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
25 High Street, LL32 8DE, Conwy, Gwynedd, Storbritannien
- 01492 592613
4,8
Utmärkt
117 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FatFace - CONWY
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Fantastic store…
We've been shopping at this store since it opened with our three children. The staff are lovely and helpful and they know us well.
30 april 2023
Svar från FatFace - CONWY
Hi John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - CONWY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Product fine but member of staff in…
Product fine but member of staff in store was huffing and puffing obviously couldn't be bothered with me, he is in the wrong job, otherwise you would have got 5 stars
26 april 2023
Svar från FatFace - CONWY
Hi Joanne,
Thank you for your feedback. We are pleased to read that you're happy with your order. I apologise for the poor service instore. If you would like to discuss this further get in touch by emailing us at customerservices@fatface.com or calling us on 0330 124 0000.
Take care - KS
Svar från FatFace - CONWY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I stumbled across this little shop in…
I stumbled across this little shop in Conwy by chance, and was interested to look inside as I had just bought a couple of beautiful Fatface dresses in the Marks and Spencer sale. I was thrilled to discover another lovely dress, in the sale, and tried it on in the spacious, well lit changing room. It is perfect and a real bargain. The staff were interested, helpful and friendly. I was offered, and accepted, a handy paper carrier bag for 5p. My details were taken and I was asked to choose between a digital or paper receipt. I chose the former and was pleased to receive it swiftly by email. A delightful experience. Lovely clothes and a welcoming atmosphere.
24 januari 2023
Omdöme utan inbjudan
Svar från FatFace - CONWY
Hi Jakki, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always buy from FatFace
I always buy from FatFace, the clothes are beautifully made, wash well and great sales. Staff are always willing to help, I've spoken to staff online and in store. All were very helpful.
5 november 2022
Omdöme utan inbjudan
Svar från FatFace - CONWY
Thank you so much for this review! We are pleased to hear of your positive shopping experiences! Just what we love to hear. Many thanks! - RS
Great service and a warm welcome as…
Great service and a warm welcome as always in our local Conwy store, even the dog felt welcome. Excellent choice of menswear, which makes a change from most places, I had to stop myself from buying more. Will be back soon for everything else 😁.
5 november 2022
Omdöme utan inbjudan
Svar från FatFace - CONWY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Very helpful staff
I went into the shop in Conwy, North Wales on Saturday 10th September and needed some help with a return item and wanted to buy a birthday present for someone, there were two ladies on duty, they were both extremely helpful and made the whole experience very easy. Thank you so much.
10 september 2022
Omdöme utan inbjudan
Svar från FatFace - CONWY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Svar från FatFace - CONWY
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Recent order
I ordered a jumpsuit in two sizes, the straps were too long, do the jumpsuit was too low at the front. Tried to see if I could have them shortened, but then the back of the jump suit didn't sit right. So both sizes were returned.
23 augusti 2022
Svar från FatFace - CONWY
Good Morning Louise,
Thank you for your review. Sorry to hear the jumpsuit was not right for you on this occasion. Your feedback has been passed on -KC
The assistant was lovely there .
10 juni 2022
Svar från FatFace - CONWY
Good afternoon!
I am so happy to read what a positive experience you had in the Conwy store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend. DW
Svar från FatFace - CONWY
Hello Karen,
Thank you for your 5* review.
I am so glad to hear that you were happy with the t-shirts you have received. We hope you enjoy your new purchases.
Have a great day! JB
Everything is excellent quality
3 februari 2022
Svar från FatFace - CONWY
Hi Susan, Thank you so much for our 5* review. LM
Always a friendly service in Conwy…
Always a friendly service in Conwy branch, a pleasant shopping experience whether you find any deals for you or not!
29 januari 2022
Svar från FatFace - CONWY
We love hearing about the service in our Stores thank you for leaving a review - CP
Svar från FatFace - CONWY
Hi Pamela,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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