I think I become buying almost all of my clothes from Fatface Conwy store. They are an amazing team, not only among the Fatface stores I visited but also among all of my shopping experience. Thank y... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always a pleasure to go into the Conwy shop. Plenty of choice and sizes, but never a problem if there isn't your size it can be indeed and delivered to store which is very convenient for me.
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I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... Se mer
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As I was in town I phoned the store to see if my delivery had arrived to be told it hadn't. 45 minutes after the phone call and after I had arrived home, I received an email to say it was in-store... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
25 High Street, LL32 8DE, Conwy, Gwynedd, Storbritannien
- 01492 592613
4,8
Utmärkt
135 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great store in Conway
Great store in Conway. Lovely staff. Love my jeans which were in the sale.
5 maj 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly staff
Very friendly staff. Nice selection of clothes. My little dog was allowed in!
5 maj 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface menswear is always good quality…
Fatface menswear is always good quality and the staff at Conwy store are always friendly and polite
28 april 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Allways a quick and easy shopping…
Allways a quick and easy shopping experience. They do tall sizes for a lot of their range too.
4 april 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to navigate website
Easy to navigate website. Good communication on progress of Order. Friendly and efficient staff in the Store.
5 mars 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick efficient service
15 februari 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought a jacket
I bought a jacket, threw away the receipt as over a month since bought it. Tried to wear it twice there was something wrong the way it hung could not understand why. My daughter told me to return it I left it even longer.
Explained all this to Sarah in Fat Face Conwy shop very nervously. She was so helpful and understandingly agreed there was a problem but mainly it wasn’t the high standard I had usually expected from them. She gave me a gift card for the amount I had paid very pleasantly..
I was so pleased also that my daughter wouldn’t be cross with me!
I just want Sarah to be recognised for her perfect customer service and also the young man who originally ordered it and sold it to me who was also so helpful
Sandy
8 februari 2026
Omdöme utan inbjudan
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Excellent service, jeans delivered to shop on time. Staff very helpful in store (Conwy).
13 januari 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Plenty of choice and well presented
Staff very helpful, stock well presented. Changing rooms good size
7 januari 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order
Easy to order, delivered to local store and returning one of the two items was just as simple- great customer experience
11 januari 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality
I have recently made some fatface purchases. As usual they are excellent quality and a fabulous selection of clothes.
6 januari 2026
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I just want to say a huge thank you
I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this store are fantastic & welcoming. They recently helped me with an order I’d been having problems with they went above and beyond to make sure everything was sorted. They consistently make my shopping experience at FatFace a really positive one! Thank you ⭐️
5 januari 2026
Omdöme utan inbjudan
Svar från FatFace - CONWY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Keeping me up to date with information…
Keeping me up to date with information regarding delays in parcel deliveries.
5 januari 2026
Svar från FatFace - CONWY
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Brilliant!
Brilliant!! Absolutely love Fatface. Love the quality, love their designs, super quick delivery free to store!!
24 december 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing staff & Customer Service …
Went into FatFace Conwy and was helped by Caroline who was amazing. She was so helpful throughout and managed to find the size of top I’d been looking for which had been placed on the wrong hanger. She was attentive, helpful and professional and not only did I buy the top, I also ordered the one which Caroline was wearing. The service I received was outstanding, I’ll definitely be back 😁
20 november 2025
Omdöme utan inbjudan
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Fat Face branch in Conwy…
Visited Fat Face branch in Conwy ,customer service from Josh was outstanding, advised me on which jeans to buy , he has a fabulous personality and we were so pleased with our purchases ( 10 items 😊).
Thank you Josh we will see you again on our next visit from Helen & Annie 😊
20 november 2025
Omdöme utan inbjudan
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff at this Fat Face shop
Collected order , pair trainers not fitting well and returned. Staff member, lovely guy so helpful and initiated my refund straight away without fuss .
Just nice when things like this are made straight forward .
Thank you 🙏
27 oktober 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought a Broadsands jacket for £125
Bought a Broadsands jacket for £125. Its £87.50 at JD Williams, gutted, to take it back would be a 150 mile round trip
18 oktober 2025
Omdöme utan inbjudan
Svar från FatFace - CONWY
Hi John
Thank you for your review.
Whilst other retails may stock our items, we do not have control over what promotions they run. These do not have to match our current selling prices and vise versa.
We understand your disappointment however and will of course pass your feedback to the right team.
Thank you, LE
Always helpful.
13 oktober 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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