I just want to say a huge thank you to the young chap who always so helpful whenever I come into the store. Every time I visit he’s always ready too help without hesitation. The whole team at this sto... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quick delivery to store in Conwy. Staff were friendly, found items quickly. Followed company policy of asking for ID. After an experience in another leading dept store who gave my order to someone els... Se mer
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Collected order , pair trainers not fitting well and returned. Staff member, lovely guy so helpful and initiated my refund straight away without fuss . Just nice when things like this are made stra... Se mer
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Visited Fat Face branch in Conwy ,customer service from Josh was outstanding, advised me on which jeans to buy , he has a fabulous personality and we were so pleased with our purchases ( 10 items 😊)... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
25 High Street, LL32 8DE, Conwy, Gwynedd, Storbritannien
- 01492 592613
4,8
Utmärkt
116 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bought a Broadsands jacket for £125
Bought a Broadsands jacket for £125. Its £87.50 at JD Williams, gutted, to take it back would be a 150 mile round trip
18 oktober 2025
Omdöme utan inbjudan
Svar från FatFace - CONWY
Hi John
Thank you for your review.
Whilst other retails may stock our items, we do not have control over what promotions they run. These do not have to match our current selling prices and vise versa.
We understand your disappointment however and will of course pass your feedback to the right team.
Thank you, LE
Always helpful.
13 oktober 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All very good once again
All very good once again! Friendly, helpful staff; can highly recommend.
12 oktober 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website was so easy to use
Website was so easy to use , & excellent free click & collect for me , staff very efficient & friendly
11 oktober 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Order collection
On this occasion, I was collecting an order for myself and husband. Helpful efficient staff.
8 september 2025
Svar från FatFace - CONWY
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Conwy store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always love Fat Face clothing and…
Always love Fat Face clothing and accessories. I have for years. Recently used the store in Conwy. Such lovely staff. I collected on line purchase. Have needed to return an item, only due to me changing my mind about colour. Absolutely no problems. Thanks Fat Face 😊😊😊
11 maj 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good sale online
Good sale online. Order and pickup I store 3 days later. All items are good sturdy, fashionable quality clothes. In the sale an even better price bargain. Good pickup inshore with friendly and helpful staff
16 augusti 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant purchase. …
The item I ordered was ready for me to collect quite quickly, and of course the item is of super quality as all Fat Face products are.
9 juli 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely helpful cheery people!
Lovely helpful cheery people! Well stocked shop - even my husband commented!
Found a great top. Left happy!
16 juni 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic quality and customer service
I’ve always loved shopping at Fatface!! The staff are super friendly and helpful and I’d like to thank Ryan for helping me find the perfect outfit. He was extremely efficient and did everything he could to make my experience excellent at the store. I highly recommend the stylish and well made clothing. Thank you
6 juni 2025
Omdöme utan inbjudan
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pleased with the Fat Face goods & service we have purchased over many years
Ordered a number of garments for myself & my Husband. Excellent service from all staff involved in the delivery & collection in our local shop Conwy North Wales. The staff here are always pleasant & give good customer service. We are very pleased with all the tops & jacket we bought & look forward to wearing them on our holidays.
Thanks Marina Pennington
5 maj 2025
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CONWY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love FatFace
Love FatFace, I purchase a lot of women’s and men’s clothes, for quality and style you can’t go wrong
29 april 2025
Svar från FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Where do I even begin..
Where do I even begin..? I was served by a lovely lady called Jenny I believe. We are from out of town but she was so helpful to me and my wife. The store was so beautiful inside and out, then you walk inside and get greeted by Jenny and her Male colleague who both just bought so much joy to our faces! We even had a chat about the amazing castle and how I could use the surf board! It’s so nice to see the joy and the fun they bought to our experience! Amazing customer service from both! If you’re visiting Conwy please visit this beautiful store.
5 april 2025
Omdöme utan inbjudan
Svar från FatFace - CONWY
Thank you so much for your amazing feedback! We're thrilled to hear that Jenny and her colleague made your visit to the store so memorable and enjoyable. It’s great to know that their friendly service, along with the beautiful store, left such a positive impression. We hope to welcome you back when you're in Conwy again! -LE
Kingston bag
Bag ordered online to collect from store. Bag arrived at store as scheduled and I was emailed promptly to collect it. This was a gift for my daughter and she loves it. Fat Face bags are always good quality and affordable
23 mars 2025
Svar från FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Awesome customer service
Awesome customer service. Staff are really friendly and helpful.
14 januari 2025
Svar från FatFace - CONWY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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