Brilliant staff in Fatface Chichester. Always friendly and helpful. Recently had to take back a pink denim type jacket which I ordered on line because the wrong size had been sewn in it. All sorted ou... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and ca... Se mer
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I was disappointed this week to receive a call from Evri that the item I ordered from you had arrived in a very damaged condition and they refused to deliver it. I will be contacting you again to r... Se mer
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Staff attitude and helpfulness. A complicated return but the Manager was Top draw! Even received an additional amount of £5 on my credit for any inconvenience. Ended up purchasing two of the same i... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
83 East Street, PO19 1HA, Chichester, West Sussex, Storbritannien
- 01243 539731
4,6
Utmärkt
180 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Comfy jeans
Ordered a pair of jeans in the sale,I decided to do click and collect, it was very straightforward and I was served with a very friendly assistant. The jeans are just what I wanted, very comfy.
19 april 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Great service :-)
I returned a skirt I’d ordered on line to exchange for a smaller size but there wasn’t one in the shop. They ordered a new one to be sent to my home and it arrived 2 days later. Great service. Thank you.
21 april 2023
Svar från FatFace - CHICHESTER 2
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chichester store.
Take care, JB
Easy to purchase on line and delivered…
Easy to purchase on line and delivered quickly to store for me to collect.
16 april 2023
Svar från FatFace - CHICHESTER 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Svar från FatFace - CHICHESTER 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Very good prompt service
Very good prompt service. Bought our Grandson
A Denim top for Easter he really loves it. I must say he looks smart in it.
2 april 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Absolutely love my purchase!
Absolutely love my purchase!
After only one wear, I noticed a large tear in the seam. But took it straight to my local store and they happily exchanged there and then.
Fantastic experience thank you !
1 april 2023
Svar från FatFace - CHICHESTER 2
Hi Lauren
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really helpful staff but dreadful WiFi…
Really helpful staff but dreadful WiFi which I needed to work out which card I had paid with for my refund!
26 mars 2023
Svar från FatFace - CHICHESTER 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. I'll make sure to pass on your feedback regarding the WIFI. Have a lovely day! LB
Svar från FatFace - CHICHESTER 2
Good afternoon, Linda
Thank you for leaving us this review, we look forward to you popping into our Chichester store again soon.
Take care, JB
Always great quality clothing
Always great quality clothing, but if not suitable, straight forward returns,
20 mars 2023
Svar från FatFace - CHICHESTER 2
Hi Linda,
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you find our returns straightforward.
Best Wishes DW
Quick delivery and easy exchange of…
Quick delivery and easy exchange of sizes at local Chichester shop.
3 december 2022
Svar från FatFace - CHICHESTER 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
David the store manager went out of his…
David the store manager went out of his way to source a particular item that was out of stock online and bring it to the Chichester store for me. I really appreciated his kindness
1 december 2022
Omdöme utan inbjudan
Svar från FatFace - CHICHESTER 2
Thank you so much for your wonderful review. We deeply appreciate your comments, and we are pleased to hear that you have had such an amazing shopping experience with us in store. We will share your comments with our incredible team in store! - RS
Only buy in the sales
Only buy in the sales. Always pleased with the quality. Staff in Chichester branch friendly and helpful.
2 november 2022
Svar från FatFace - CHICHESTER 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Lady assistant very pleasant!
6 november 2022
Svar från FatFace - CHICHESTER 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Svar från FatFace - CHICHESTER 2
Thank you for your review! Your comments will be passed onto our amazing team in store :) - RS
Evri was very frustrating and item was…
Evri was very frustrating and item was delivered late but very suddenly. Having said that, the item as brilliant . Fat Face quality is very high. Maybe change courier???
4 oktober 2022
Svar från FatFace - CHICHESTER 2
Good morning Alexa,
Thank you for passing on your comments. Please be assured that we will raise your feedback regarding our courier to the relevant department.
We are so glad that you have now received your order and are enjoying your item. We hope you continue to enjoy shopping with us in the future.
Take care, MM
Great clothes, good quality and colour, helpful staff
Nice shop, great staff who were helpful in store for what we bought there and helped us find the right size on the website for another shirt we wanted. All clothes great, especially the socks and ordinary T shirts, and good colour options; only slight issue was the polo shirt which is a bit long in the body
3 september 2022
Svar från FatFace - CHICHESTER 2
Thank you for leaving us your review. It is vital to us that we take note of your feedback so we can improve on your experience with us going forward - RS
Lovely shop lovely clothes
Really lovely shop and clothes. So pleased with my dungarees I bought another pair. Wonderful cotton
7 september 2022
Svar från FatFace - CHICHESTER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Svar från FatFace - CHICHESTER 2
Good Afternoon Tracey
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Svar från FatFace - CHICHESTER 2
Good afternoon, Sarah
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Chichester store. JB
Easy to order and lovely clothes
Easy to order and lovely clothes, completed my summer wardrobe!
15 augusti 2022
Svar från FatFace - CHICHESTER 2
Hi Tina, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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