Love FatFace. They closed my local store but I always pop in when I’m in Chi or Soton! I started on bags but I have expanded my collection to hoodies and, on my last visit, snaffled me a pair of flip... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brilliant staff in Fatface Chichester. Always friendly and helpful. Recently had to take back a pink denim type jacket which I ordered on line because the wrong size had been sewn in it. All sorted ou... Se mer
Företaget har svarat
Always friendly in store, willing to help etc (the ladies in particular as I haven't really interacted much with the guy who works there). Use the shop often so know it is a consistent standard and ca... Se mer
Företaget har svarat
A good experience as always. It would be good if they kept some petite sizes in store. Staff nice and helpful at Chichester branch.
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
83 East Street, PO19 1HA, Chichester, West Sussex, Storbritannien
- 01243 539731
4,7
Utmärkt
191 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful friendly staff
20 november 2023
Svar från FatFace - CHICHESTER 2
Hello Gabby thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The ordering on line was uncomplicated…
The ordering on line was uncomplicated and easy.
The collection from my local shop in Chichester was also easy and greeted and served by pleasant staff.
2 november 2023
Svar från FatFace - CHICHESTER 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fatface, Good place
1. Friendly staff, not to pushy.
2. Store well laid out. Ladies section at the front. I like that 😀
3. Good sales. I always look in the sale rail.
4. Good quality clothing.
5. I love the accessories in Fatface. Especially the leather bags & belts.
6. Overall I like Fatface goods
19 oktober 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS
Very efficient service.
23 oktober 2023
Svar från FatFace - CHICHESTER 2
Hi Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality item and true to size.
26 oktober 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
We love Fat Face in our family
We love Fat Face in our family, it`s our 1st choice alongside Next.
12 oktober 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Excellent
Always friendly people in store and also so easy to order online and customer service always really good and speedy delivery.
16 oktober 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
This shop always looks interesting and…
This shop always looks interesting and well staffed.
16 september 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
The Fat Face Team both online and in…
The Fat Face Team both online and in the local Chichester shop are easy to work with and very helpful
4 september 2023
Svar från FatFace - CHICHESTER 2
Thank you for your 5* review regarding your recent visit to our Chichester store. It is great to read such positive comments regarding our lovely Customer Experience Team and store crew. Have a lovely day! LB
Delivery to shop…
Slow delivery to shop rang several times to customer service. It arrived eventually but too late for a present
27 augusti 2023
Svar från FatFace - CHICHESTER 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so sorry that your delivery to store was slower than expected, although I am so happy that this is now with you.
My apologies for any inconvenience caused in this matter.
Take care, MM
Helpful member of staff
Used click and collect from your Chichester branch. Unfortunately the boots I ordered were difficult to put on due to no zip. The young girl was very helpful and kind.
31 augusti 2023
Svar från FatFace - CHICHESTER 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Very good style reaches out to all age…
Very good style reaches out to all age groups , lm in my early seventies and so is my husband we both wear fatface and we enjoy the sale time when we can grab a bargain , thankyou .
23 augusti 2023
Svar från FatFace - CHICHESTER 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Chino shorts fit lovely and in the…
Chino shorts fit lovely and in the sale, u fortunately dress wasn't right for me, so returned.
25 augusti 2023
Svar från FatFace - CHICHESTER 2
Good afternoon, Sue
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. I trust you found our returns process easy and hassle free?
Take care, JB
Very helpful and friendly staff
18 augusti 2023
Svar från FatFace - CHICHESTER 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly helpful staff
Friendly helpful staff, efficient staff and great quality clothes.
14 augusti 2023
Svar från FatFace - CHICHESTER 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Efficient service
Order online followed by efficient emails informing me of when to collect.
9 augusti 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - RS
Great service
Easy to navigate web site and order online.
Nice discount - quick delivery.
10 augusti 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Dungarees are a perfect fit and length…
Dungarees are a perfect fit and length ordering so easy and picked up in store a couple of days later
6 augusti 2023
Svar från FatFace - CHICHESTER 2
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Style
Style, fabrics, colourways all great by me. The TALL fitting is the best thing for me as I am large and dislike shirts which do not reach my trousers.
27 juli 2023
Svar från FatFace - CHICHESTER 2
Good Morning Ian,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – JW
Thank you Gideon for fantastic one to…
Thank you Gideon for fantastic one to one service......he is very much a people person and made me feel very welcome......
1 augusti 2023
Omdöme utan inbjudan
Svar från FatFace - CHICHESTER 2
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.