Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket This is the second time! Quality is definitely getting worse in... Se mer
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Plats
Byt platsUnit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Se mer
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Lovely quality and fit trousers. And very impressed that no extra price for next day delivery. Also I had to return one pair of trousers because I had ordered the wrong length. It was very easy to ma... Se mer
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Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Storbritannien
- 02920 667139
4,6
Utmärkt
153 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service. I saw the coat I wanted in a Fat Face shop but not in my size. The assistant gave me all the details to be able to order on line when I got home. Ordered and it arrived the next day. Brilliant!
24 januari 2026
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I needed a replacement hat
I had a FatFace woolen hat for many years and it was comfortable while keeping your head lovely and warm but after many years of wear it had to be chucked out so I bit the bullet and ordered myself two new ones. Same style but different colours as I couldn't get one the same as before. Finding what I wanted was easy on the website, the choice of colours was great, paying for them was easy by using PayPal and the staff in the Cardiff store were very helpful when I collected my parcel.
7 januari 2026
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff were very helpful and…
Staff were very helpful and knowledgeable, edpecially as it was so busy.. Lovely atmosphere in the shop.
15 december 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very leased with the item and it came…
Very leased with the item and it came on time.
14 december 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a delayed delivery
I had a delayed delivery, and they had the item in the shop so I was able to rebye the item and they returned my delivery when arrived. And refunded me .
9 december 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Out with an old in with a new.
I have been purchasing Fat Face clothing for 30 years. Always good quality and variation. This purchase was a sweater in the same colour as purchased many years ago and now worn out. Good service and friendly staff at the Cardiff outlet.
6 december 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
I love Fat Face
I love Fat Face. Efficient company, friendly staff in store, always a positive experience.
Online deliveries are punctual, well packaged. All good. When I've had to return an item, no issues and prompt refund.
4 december 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing service and good quality clothing.
Excellent quality and I would recommend it every time.
Thank you.
9 november 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great choice and easy returns service
7 november 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality stuff
Quality stuff. Staff were so friendly. Was visiting Cardiff and ended up ordering more online when I got home
6 juni 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Versatile and flattering dress
The dress I ordered arrived really quickly and is perfect. Comfortable, flattering and ideal for any occasion.
Also received really friendly and genuine advice in-store.
5 juni 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Exceptional service from Antonia today…
Exceptional service from Antonia today in the cardiff branch. She was kind and went out of her way to help me. Weeks of searching without luck and she gave me sound advice. She was spot on. Thank you!
7 maj 2025
Omdöme utan inbjudan
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality
Good quality. Great designs. Good fit.
Just wish you had XXXL in store instead of having to purchase on line.
5 april 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from friendly helpful…
Great service from friendly helpful people. Good quality clothing. Thank you.
11 mars 2025
Svar från FatFace - CARDIFF 3
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CT
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