Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The usual great quality and value from FatFace. Shop staff were very helpful, and it's really useful to be able to assess the material, fit and quality before purchase.
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Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... Se mer
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I had an issue with my last order from Fatface so I rang their customer helpline and spoke to Jo who was absolutely fantastic, she simply could not have been more helpful or reassuring. My issue was... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, Storbritannien
- 01223 354794
4,6
Utmärkt
138 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Happy experience!
Picking up from the shop was very helpful. The man who attended & gave me the parcel was happy & efficient! Ta !
26 oktober 2023
Svar från FatFace - CAMBRIDGE 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
No Kids clothes 😔
Had seen some super children's clothes on line but was disappointed when we visited the Cambridge store to try and buy, discovered that they don't have any kids items.
My local fat face in St Ives has closed so Cambridge the nearest. PLEASE put kids stuff in-store.
1 november 2023
Omdöme utan inbjudan
Svar från FatFace - CAMBRIDGE 2
Hey Sally,
Thank you for your review.
I am so sorry to hear that your local store does not stock kidswear. Sadly not all our stores do have kidswear available, usually the smaller stores. My apologies for any disappointment caused.
Please check our website store finder to see the stores that do stock it.
Your feedback however will be escalated to our retail team for consideration.
Have a great day,
Take care, CT
Great quality
19 oktober 2023
Svar från FatFace - CAMBRIDGE 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Exceeds your needs
The shopping experience was great because I can always count on Ff to deliver. It has something for everyone. I wasn't shopping for myself this time, but other people will be happy with what I got them.
10 oktober 2023
Svar från FatFace - CAMBRIDGE 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Great product always a pleasure to walk…
Great product always a pleasure to walk in the store so helpful and friendly
5 september 2023
Svar från FatFace - CAMBRIDGE 2
Thank you for your 5* review regarding your recent visit to our Cambridge store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Bring back kids clothes
The Cambridge Manager and his team are very friendly and genuinely helpful. I have two kids (boy 9 and girl 6) and love the kids range. PLEASE bring it back to the Cambridge store!!!!
25 augusti 2023
Svar från FatFace - CAMBRIDGE 2
Hi Caroline, thank you for your review. It's great to hear that you have had such great experiences in our Cambridge store! I'll be sure to pass that feedback on to them. Your feedback about the availability of our kids stock is also incredibly helpful and I'll make sure that the relevant teams receive this for their consideration. Take care! CD
Good quality for the price
Ordering easy. Jeans arrived quickly. Collected from store. Tried on at the same time. Very good sale price. Quality good. Unfortunately too big so was able to return in store straight away. Will buy from Fat Face again
25 augusti 2023
Svar från FatFace - CAMBRIDGE 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Service was excellent
Service was excellent, and being able to collect from the store was convenient.
15 augusti 2023
Svar från FatFace - CAMBRIDGE 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great local Staff when I telephoned
15 augusti 2023
Svar från FatFace - CAMBRIDGE 2
Hello, Thank you for your feedback regarding your recent call with one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Svar från FatFace - CAMBRIDGE 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Svar från FatFace - CAMBRIDGE 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Again another great experience.
Again another great experience.
My order was made online. Quick delivery and great products on sale.
This time one of the t-shirt I ordered had a thread defect.
I visited my local Fat Face shop that immediately ordered a new one for me keeping the bad one.
Great customer service for sure.
11 juni 2023
Svar från FatFace - CAMBRIDGE 2
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - CD
The staff in the Cambridge office are…
The staff in the Cambridge office are always friendly and helpful. The shop is very well laid out and the changing rooms are big and clean.
28 maj 2023
Svar från FatFace - CAMBRIDGE 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Svar från FatFace - CAMBRIDGE 2
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with the service you've received.
Have a lovely day!
Take care, SK
Svar från FatFace - CAMBRIDGE 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Iris Daisy Print Jersey Dress.
Good communication and fast delivery. The Iris Daisy Print Jersey Dress arrived safely. Thank you.
24 april 2023
Svar från FatFace - CAMBRIDGE 2
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Friendly and helpful staff
I love shopping at Fat Face because the warm and friendly staff make the experience a pleasure. I find great clothes in the sales. The clothes are really good quality and very flattering. The welcoming nature of the staff means I spend more time in there and go on to spot more items I may have otherwise missed!
24 april 2023
Svar från FatFace - CAMBRIDGE 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great helpful service
I ordered online on the app as my size was not in store.The young man on till was so helpful in assisting me to put my order through on my phone. Thank you for the great service I received
25 april 2023
Svar från FatFace - CAMBRIDGE 2
Good afternoon, Jennifer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Cambridge store.
Take care, JB
I absolutely love this boilersuit…
I absolutely love this boilersuit however, I am only 5" 4' and I had to buy a long. It fits me perfectly.
Collection from store easy and very efficient despite it being a busy Saturday.
17 april 2023
Svar från FatFace - CAMBRIDGE 2
Good afternoon, FatFace customer
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. We hope you love your new boilersuit and continue to enjoy shopping with us.
Take care, JB
Quality clothes at affordable prices
Quality clothes at affordable prices. Fast delivery.
13 april 2023
Svar från FatFace - CAMBRIDGE 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
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