I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... Se mer
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Plats
Byt platsUnit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
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Det här tycker kunderna
recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Se mer
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I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... Se mer
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The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Storbritannien
- 02082 904457
4,7
Utmärkt
242 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent shopping assistant
26 oktober 2023
Svar från FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Efficient order to store process
Slick order and delivery to local store process works well - used it a few times now and it is quick.
16 oktober 2023
Svar från FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Friendly and helpful as ever from the Bromley team
I had a good experience when returning an item for a different size. I called the Bromley store near me and Alison not only had the size coat put to one side but also a different colour without us having to ask.
As ever all the staff are friendly and helpful as Alison continued her help when we arrived with advise on which size was best.
It was a great experience and we left happy with our purchase
21 oktober 2023
Omdöme utan inbjudan
Svar från FatFace - BROMLEY 2
Good morning Will,
Thank you for your 5* review regarding your recent visit to our Bromley store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
super helpful
The staff are super helpful in helping you make the right choice
13 oktober 2023
Omdöme utan inbjudan
Svar från FatFace - BROMLEY 2
Hello Jen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful top and excellent customer service!
I bought this beautiful top today. As usual, Fatface quality is fantastic! The fabric is soft, gentle on the skin and I love the pattern, it's so stylish. The Customer Service representative was very friendly and helpful. I am very happy altogether. Thank you for another great item, Fatface!
6 oktober 2023
Omdöme utan inbjudan
Svar från FatFace - BROMLEY 2
Hi Daniela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I like getting my clothes from fat face…
I like getting my clothes from fat face you do plus size and you have the room they are to small just enough room lovely
26 september 2023
Svar från FatFace - BROMLEY 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Buying online
For the first time, bought online and collected in store. Seamless process and store staff very helpful. Good quality product with a discount.... Might do this again 😄
17 september 2023
Svar från FatFace - BROMLEY 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Lovely quality and great fit
I saw the dresses online and wanted to check out quality and colours so called into local store. Lovely quality and true to size. Staff friendly and store set out so you could see stock easily. Will definitely shop here again.
10 september 2023
Svar från FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Very positive
Very positive, outgoing and professional personnel...It's a pleasure walking to your store checking for items on sales or new collection (little bit too pricy)
13 september 2023
Omdöme utan inbjudan
Svar från FatFace - BROMLEY 2
Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Bromley store - this is great to hear. Take care, LE
Fantastic Branch Managers!
Fantastic service from the branch manager of London Waterloo and Bromley Kent.
I somehow clicked the wrong branch when ordering my sandals for click and collect and between them they sorted it out and emailed me which was totally unexpected. I am very grateful to them both.
5 september 2023
Svar från FatFace - BROMLEY 2
Hello there
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our stores, - this is great to hear. Take care, LE
Easy to use website and very impressive…
Easy to use website and very impressive delivery time. The first order I had to return via a ship and again very good service.
1 september 2023
Svar från FatFace - BROMLEY 2
Hello Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Angie and team at Fat Face Bromley…
Angie and team at Fat Face Bromley branch are all fantastic, incredibly upbeat and helpful. I have been shopping in there for years; as a single girl and now as a married Mum. I always know when I go in there I will leave uplifted after a friendly chat with Ange and a bag of lovely clothes. A shopping experience I look forward to and even more so now with a temperamental toddler in tow. Couldn’t ask for more!
31 augusti 2023
Svar från FatFace - BROMLEY 2
Hi Tanya, thank you for your kind words. I'll make sure that your lovely feedback gets back to Angie and the Bromley team, and it's great that our products are living up to our standards every time. I hope you like your new Poppy Longline top! Take care, CD
Very swift and easy online service
Very swift and easy online service. I recently did click and collect on a sale item which arrived in 3 days over the recent Bank Holiday.
All previous interactions I've had with staff and customer services have been positive.
27 augusti 2023
Svar från FatFace - BROMLEY 2
Hi Jake
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful and friendly staff
27 augusti 2023
Svar från FatFace - BROMLEY 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
The manager at the Bromley store is so…
The manager at the Bromley store is so friendly and kind. 5star every time!
4 september 2023
Omdöme utan inbjudan
Svar från FatFace - BROMLEY 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Bromley store
The ladies who work in our Bromley store are just lovely. Always very friendly and helpful. It is a pleasure to shop there.
25 augusti 2023
Svar från FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Ordering was very easy
Ordering was very easy , collection was quick and simple. Loved the grey sparkle shirt. Great for wearing over a t-shirt and with a pair of jeans .
24 augusti 2023
Svar från FatFace - BROMLEY 2
Good afternoon, Karen
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Great shopping experience all around!
Staff were so nice, friendly and helpful, very happy with clothes and fit.
18 augusti 2023
Svar från FatFace - BROMLEY 2
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Pretty must have fabrics
Pretty must have fabrics, accurate sizing, washes well. Friendly Staff. The in store experience cannot be beaten. Customer service is everything to me, I am always disappointed with on-line shopping.
21 augusti 2023
Svar från FatFace - BROMLEY 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Always very friendly and efficient…
Always very friendly and efficient staff. The merchandising could be a bit better ion occasions but it's a minor issue
20 augusti 2023
Svar från FatFace - BROMLEY 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
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