I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... Se mer
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Plats
Byt platsUnit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
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Det här tycker kunderna
The staff were very helpful, patient and friendly. We were looking for a shirt for my mum, and they were so helpful in choosing the right one. The service was excellent, and we really appreciated thei... Se mer
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The online experience was great. The instore staff were fantastic, the items are a good quality and at great prices.
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recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Storbritannien
- 02082 904457
4,7
Utmärkt
250 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The online and instore experiences was great
The online experience was great. The instore staff were fantastic, the items are a good quality and at great prices.
9 september 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Got a jacket in the sale and I love it
Got a jacket in the sale and I love it. The clothes are great quality
20 augusti 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice shirts
Ordered 2 shirts in the sale to be delivered to my local store. They arrived quickly. Easy to collect and I’m very pleased with them
28 augusti 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff were very helpful
The staff were very helpful, patient and friendly. We were looking for a shirt for my mum, and they were so helpful in choosing the right one. The service was excellent, and we really appreciated their kindness and attention. Thank you!
28 augusti 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great product quality
Great product quality, beautiful clothing great customer service, order always on time,
19 augusti 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery and great communication by text and email.
I ordered a few things and they were delivered to store next day for free. Love Fatface. My favourite shop and the staff in the Bromley store are so helpful.
18 augusti 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service
Good service. Good quality mens shirts bought in sale and can pickup from shop if you have one near you. Staff in Bromley shop are always friendly and helpful
18 augusti 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff Morale
I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once in the Fat Face Bromley shop. Staff have been off-hand and the impression on me is that they are very unhappy. As I say, this is not the case elsewhere so I am wondering whether there is a particular difficulty in Bromley. Having said that, the merchandise is invariably of a high quality.
3 augusti 2026
Omdöme utan inbjudan
Svar från FatFace - BROMLEY 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Great trousers
Click and collect service is great and the staff were lovely. The trousers are excellent quality and fit perfectly.
14 juli 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service
Used before, will use again.
Absolutely no problems and friendly, helpful staff.
2 juli 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect
Easy to order and collect.
Unfortunately, I keep receiving emails to ask me to collect items that I collected ten days ago.
12 juni 2026
Svar från FatFace - BROMLEY 2
Good afternoon
Thank you for taking the time to leave your review.
We're really sorry to hear that you are still receiving emails. Upon checking our system, we can see that you have reached out to Customer Service team who have now resolved this issue.
Thank you, LE
Svar från FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
STAFF VERY HELPFUL IN STORE TO CHANGE…
STAFF VERY HELPFUL IN STORE TO CHANGE ITEM OVER FOR DIFFERENT SIZE. ALL INFO ON COMPUTER, NO NEED TO FILL OU RETURN FORM MAKING TRANSACTION EASY AND SMOOTH
27 maj 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Lovely colour dress and good quality.
31 maj 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kept up to date with the order
Easy to order and steroids kept up to date regarding delivery
14 maj 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly staff
10 maj 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
recently picked up a dress from FatFace…
recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric feels soft and high-quality, and the cut is really flattering.
Definitely one of those pieces that makes you feel good the moment you put it on. Highly recommend!
29 april 2026
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BROMLEY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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