Really helpful staff returned my order & ordered a different size to the store for the following day. Garment I’d ordered was good quality.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Friendly, helpful staff. Lovely shop, well set out, welcoming and well stocked. Efficient service for collection and return of online orders. Fat face clothing is lovely, although some items are at a... Se mer
Företaget har svarat
I've found Fat Face to be great quality for clothing. I usually buy online but have a local shop to exchange if not the right fit. Pleasant staff who go over and above to ensure I am happy 😊
Företaget har svarat
Ordered a belt online in sale. I was looking for something a little different Easy to order and delivered to store for convenience. Bishop’s Stortford is a lovely big shop and never fails to impress... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
3 Potter Street, CM23 3UH, Bishops�Stortford, Hertfordshire, Storbritannien
- 01279 652225
4,6
Utmärkt
86 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A store that cares
A store that is beautifully set out with great displays which caught the eye and gave you inspiration. Saw this shirt before Christmas and bought it in the sale. Good fit, super comfy, casual but smart. Ideal for a evening out.
4 januari 2024
Svar från FatFace - BISHOPS STORTFORD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
High quality item as always from…
High quality item as always from FatFace arrived promptly
28 december 2023
Svar från FatFace - BISHOPS STORTFORD 2
Hello Anthony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always appreciate the quality of the…
I always appreciate the quality of the materials used. It's quite expensive but hopefully the sustainable manufacturing politics that they claim they have/use are true and explain the prices, considering that the high value brands really take the clothing prices through the roof. I feel that FatFace is a decent high quality accessible clothing brand, where they emphasise quality over quantity.
13 december 2023
Svar från FatFace - BISHOPS STORTFORD 2
Hi there,
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Best Store to visit
The store was laid out very well. Presented exceptionally and nice and tidy. Staff on hand, friendly and helpful.
11 december 2023
Omdöme utan inbjudan
Svar från FatFace - BISHOPS STORTFORD 2
Hello
Thank you for your 4* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service …
The customer services assistant was very smiley and pleasant and made my shopping experience very positive. Well done Fatface Bishop’s Stortford.
30 november 2023
Svar från FatFace - BISHOPS STORTFORD 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I was helped by Pedro in Stortford…
I was helped by Pedro in Stortford today and he was very helpful and friendly. The other staff were also attentive and quick to help me. Lovely store and lovely staff.
7 december 2023
Omdöme utan inbjudan
Svar från FatFace - BISHOPS STORTFORD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to order and pick up in store to…
Easy to order and pick up in store to avoid delivery costs.
22 november 2023
Svar från FatFace - BISHOPS STORTFORD 2
Hi Lynn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - BISHOPS STORTFORD 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Svar från FatFace - BISHOPS STORTFORD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Speed delivery and friendly staff
26 september 2023
Svar från FatFace - BISHOPS STORTFORD 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - BISHOPS STORTFORD 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
ladies belt
Ordered a belt online in sale. I was looking for something a little different Easy to order and delivered to store for convenience. Bishop’s Stortford is a lovely big shop and never fails to impress. Friendly staff too. Nice belt that will go with everything and I’m looking forward to wearing it.
7 september 2023
Svar från FatFace - BISHOPS STORTFORD 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
No ready for collection email sent
Only issue I had was that no confirmation email was sent to me that the items were ready to collect in store.
However, ladies in store very friendly
1 september 2023
Svar från FatFace - BISHOPS STORTFORD 2
Hello Lisa, thank you for taking the time to leave your review.
I am sorry to hear that you didn't received your email for collection. I will be sure to get this looked into.
Take care, LE
Svar från FatFace - BISHOPS STORTFORD 2
Hi Marius, thank you for reviewing. We're so sorry that your order appears to be missing in post - due to the time passed, I've processed a full refund for you now. If there is anything else we can do to help, please don't hesitate to get in touch! CD
Svar från FatFace - BISHOPS STORTFORD 2
Good afternoon, FatFace customer
It's great reading such positive comments about the service you received.
We look forward to you shopping with us again soon at our Bishops Stortford store.
Take care, JB
Pleased
I had tried on in-store beforehand and decided to buy online. Very efficient ordering experience and fast delivery to store for pick up. Very pleased with purchase and it was in the sale! Well done Fatface!
9 augusti 2023
Svar från FatFace - BISHOPS STORTFORD 2
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Svar från FatFace - BISHOPS STORTFORD 2
Hi Jenny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff are so friendly & helpful
The staff are so friendly & helpful. My dogs are always welcome & given a treat. The store is well stocked but never overcrowded, you can actually see the items properly.
6 juni 2023
Svar från FatFace - BISHOPS STORTFORD 2
Thank you for your review! We are thrilled to hear of your positive shopping experience with us and we look forward to seeing you again soon! -RS
Svar från FatFace - BISHOPS STORTFORD 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Svar från FatFace - BISHOPS STORTFORD 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.