I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The jeans were ordered in for me as I required short. I returned them as I found a similar pair for £18 less in M and S. Similar quality but still too high waisted
Företaget har svarat
I was looking for a denim jacket in a specific style, more boxy than too fitted. The shop assistant was so lovely, showing me all the denim jackets and I found The One. There was a blouse I had se... Se mer
Företaget har svarat
I tried a size 14 R on in store and they were big on the waist. I then tried a 10 as no size 12 available. To my surprise they fit really well. Very flattering and comfortable. They were still a li... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Storbritannien
- 01482 880039
4,7
Utmärkt
194 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful staff
Very helpful staff, ordered Jeans in store to be delivered home. Jeans are just what I was looking for in style and length.
4 maj 2024
Svar från FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you have enjoyed using our order in store process, and love your jeans! We look forward to welcoming you back.
Take care. -GM
Friendly helpful staff at Beverley
Although the national online ordering system failed to inform me about the arrival of my order (I've give a separate review for that), I must mention the excellent service from the Beverley staff for sorting things out and finding my order. Lovely friendly staff and a pleasure to deal with ... still smiling at nearly 5pm on a Saturday is amazing! 😀
Thank you.
11 maj 2024
Omdöme utan inbjudan
Svar från FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Used click and collect so tried items…
Used click and collect so tried items and all ok
Quick anc efficient service
Well done
2 maj 2024
Svar från FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Staff always cheerful &helpful
Staff always cheerful &helpful. Only negative was a bit too pricey. Garment good quality well made.
29 april 2024
Svar från FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have had a great experience instore.
Thank you for your feedback regarding, quality and pricing.
Take care. -GM
Svar från FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
No matter how busy the staff are always…
No matter how busy the staff are always helpful and nothing is too much trouble
17 april 2024
Svar från FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar från FatFace - BEVERLEY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Visited the Beverley store
Visited the Beverley store. Whilst this is modestly sized, it has a good range of products and the staff are all very friendly and helpful. Well worth a visit.
10 april 2024
Svar från FatFace - BEVERLEY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - BEVERLEY
Hi there, thank you for leaving us this 5* review. We are happy to hear of your great experience shopping with us. Have a lovely weekend! TS
Staff very helpful at local shop when…
Staff very helpful at local shop when error with a purchase from an outlet. Issue resolved by them.
28 mars 2024
Svar från FatFace - BEVERLEY
Hi Dee,
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Quality of goods
Seen in the shop but too long in the leg. Petite size purchased online. Perfect fit. Good quality.
2 april 2024
Svar från FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Svar från FatFace - BEVERLEY
Good afternoon, Carole.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
Great quality clothing
Excellent website to use and good selection of clothes and sizes including various trouser and cropped trouser lengths .The staff in my local store are always really helpful and knowledgeable.
21 mars 2024
Svar från FatFace - BEVERLEY
Good afternoon, Lindy.
Thank you for leaving us this review about your instore and online shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
Svar från FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service proffesional friendly…
Excellent service proffesional friendly staff and very helpful would recommend to my family and friends
23 mars 2024
Svar från FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Well made clothes
I really like FatFace, the clothes are always well made and the materials seem quite unique and different.
Good fit, competitively priced, friendly staff in store. Would definitely recommend.
21 mars 2024
Svar från FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love that Fat Face clothes flatter…
I love that Fat Face clothes flatter any size and shape. Their quality is excellent and because of this, worth the money as they last for ages!!!
11 februari 2024
Svar från FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love this jumper.
I love this jumper, great colour and fit. Beverley shop staff always friendly and helpful.
5 februari 2024
Svar från FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quality clothing
4 februari 2024
Svar från FatFace - BEVERLEY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Customer service excellent, Jean sizes not
Whilst your customer service in store was excellent when I returned my items, I was really disappointed I had to return them. I found the sizes of the jeans difficult. I tried 3 sizes, 10, 12 and 14. The 10 far too small, the 12 could get on but couldn’t fasten and the 14 went on and fastened but was way too big. The style and colour of the jeans was lovely, just a shame the sizes didn’t work for me.
3 februari 2024
Svar från FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your review.
We are so pleased to hear your feedback regarding customer service.
I am so sorry to learn that the sizing of this item was not quite right for you on this occasion. We will escalate your feedback regarding the sizing to our garment tech department for review.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team.
Take care - GM
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.