I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The jeans were ordered in for me as I required short. I returned them as I found a similar pair for £18 less in M and S. Similar quality but still too high waisted
Företaget har svarat
I was looking for a denim jacket in a specific style, more boxy than too fitted. The shop assistant was so lovely, showing me all the denim jackets and I found The One. There was a blouse I had se... Se mer
Företaget har svarat
I tried a size 14 R on in store and they were big on the waist. I then tried a 10 as no size 12 available. To my surprise they fit really well. Very flattering and comfortable. They were still a li... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Storbritannien
- 01482 880039
4,7
Utmärkt
194 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really lovely helpful staff
Really lovely helpful staff, I had to return some pyjamas in exchange for a smaller size, this was done with no problems.
14 december 2024
Svar från FatFace - BEVERLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Olivia's choice
Purchased joggers and a T Shirt for my granddaughter Olivia she loves FatFace clothes. Very good quality strong colours and wash well.
9 december 2024
Svar från FatFace - BEVERLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered and collected within a few days!
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good quality. Easy to order and collect. Regular updates.
6 december 2024
Svar från FatFace - BEVERLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fast efficient service
30 oktober 2024
Svar från FatFace - BEVERLEY
Hello Pauline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - BEVERLEY
Hello Julie
Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE
Svar från FatFace - BEVERLEY
Hello Jackie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Made an on line order for delivery to…
Made an on line order for delivery to my local store.
First class service when goods arrive in store. Staff are very helpful.
16 augusti 2024
Svar från FatFace - BEVERLEY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to purchase online, quality clothing and fast…
Easy to purchase on online and fast delivery many thanks
21 augusti 2024
Svar från FatFace - BEVERLEY
Hello Rebecca
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service
Excellent service, delivered quickly with even a treat for our dog, thank you.
19 augusti 2024
Svar från FatFace - BEVERLEY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My order was delivered to store within…
My order was delivered to store within the time frame
19 augusti 2024
Svar från FatFace - BEVERLEY
Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Unfortunately a couple of items I received in my last order weren't suitable. I returned them to my nearest FatFace shop and was refunded almost immediately. The staff are always pleasant and the clothing is excellent quality and always on trend.
13 augusti 2024
Svar från FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good support for 2 returns
19 juli 2024
Svar från FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to read your feedback regarding our returns process, and we look forward to welcoming you back soon!
Take care. -GM
Ordering was easy
Ordering was easy. Quality of all the clothes was better than anticipated. Store gave good advice and help. Brilliant styles and designs.
15 juli 2024
Svar från FatFace - BEVERLEY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautifully made garments at reasonable…
Beautifully made garments at reasonable prices. Pleasant easy transaction. Great communication. Super efficient service all round. ⭐️⭐️⭐️⭐️⭐️💯
29 juni 2024
Svar från FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
All good very helpful staff.
23 juni 2024
Svar från FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your order!
Take care. -GM
Svar från FatFace - BEVERLEY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found ordering to be easy and that the items were of great quality. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Svar från FatFace - BEVERLEY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Beverley store to be so helpful during your visit. I will be sure to pass on your lovely comments to the team. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Svar från FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your Jumper!
Take care. -GM
Svar från FatFace - BEVERLEY
Good morning, Susan.
Thank you for your feedback regarding your recent online order.
We hope you love your new dress and continue to enjoy shopping with us.
Take care, JB
Svar från FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.