A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered from in store, absolutely fantastic service, very helpful as well. The Beccles store I think it’s amazing
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So lucky to have a lovely Fatface shop in my local town. I was looking for a Sussex Jacket in the Sale buy they didn’t have my size. The assistant was very kind and she spent several minutes searching... Se mer
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My first time of shopping at FatFace & certainly not disappointed. Cannot fault ordering, delivery time, returns or refunds. Quality of products are superb. Sale prices are so good. Staff at my Beccle... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 1 Taylors Square, Newgate, NR34 9QA, Beccles, Suffolk, Storbritannien
- 01502 471831
4,5
Utmärkt
125 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic helpful staff
The staff at Beccles Fat Face always go out of their way to help and nothing is too much trouble.
2 december 2023
Omdöme utan inbjudan
Svar från FatFace - BECCLES
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The help of assistant
The help of assistant. Finding gift for my daughter of a similar age. With success
29 november 2023
Svar från FatFace - BECCLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Local shop experience
Can't thank the staff at Beccles enough. Always so friendly and helpful. It feels like a really local shop experience and not a chain. My only complaint is that they are not more centrally placed. Keep up the good work 👏
2 december 2023
Omdöme utan inbjudan
Svar från FatFace - BECCLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff are very friendly
The staff are very helpful and friendly and never rush me. Will also take time to show me and tell me about other items in store.
27 november 2023
Omdöme utan inbjudan
Svar från FatFace - BECCLES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very lovely and friendly staff
Very lovely and friendly staff, always chatty and ready to help!
3 december 2023
Omdöme utan inbjudan
Svar från FatFace - BECCLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Parcel arrived on time. Very happy with service
Parcel arrived on time and I picked it up from our local branch in Beccles who are always friendly and helpful
25 november 2023
Svar från FatFace - BECCLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar från FatFace - BECCLES
Hello Jenny
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Amazing
Always lovely, welcoming and very helpful customer service!
Very tidy and well presented so you can easily find pieces that you are looking for.
Perfect variety of things you may need and want
2 december 2023
Omdöme utan inbjudan
Svar från FatFace - BECCLES
Hello Jazmyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great in-store service from the Beccles…
Great in-store service from the Beccles store, lovely friendly and knowledgeable staff, always nice to visit the shop
30 november 2023
Omdöme utan inbjudan
Svar från FatFace - BECCLES
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Great local stores
Excellent staff who are extremely helpful and friendly in my local store, Beccles. Would highly recommend a visit.
25 november 2023
Omdöme utan inbjudan
Svar från FatFace - BECCLES
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Svar från FatFace - BECCLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Beccles store has to be one of the most…
Beccles store has to be one of the most friendliest one where all the staff are always helpful, particularly Allie who I believe is the manager. This store is so popular in a town like Beccles and I’d love to see it expand with petite range, as well as children’s clothing which will accommodate a growing town.
25 november 2023
Omdöme utan inbjudan
Svar från FatFace - BECCLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Recommend a visit to Beccles store
I visited the Beccles, Suffolk store today, Friday 24th November, to pick up an order. Whilst there I looked around but couldn’t see anything I wanted. A staff member said if I wanted help please ask. Whilst my order was found I asked about long line cardigans, cream, no wool content. After asking my size another staff member promptly took an item from a rack, helped me to put it on, then suggested a smaller size. The first staff member then brought another cardigan for me to look at. Both ladies were very friendly and extremely helpful. I decided to purchase the smaller sized cardigan. It was a very enjoyable shopping experience, thank you.
14 november 2023
Svar från FatFace - BECCLES
Hi Heather, thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Great!
Easy, effective and speedy ordering and delivery to a local store. Good value, attractive skirt bought in the sale.
16 oktober 2023
Svar från FatFace - BECCLES
Hi Marilyn
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
returned a top bought for my daughter…
returned a top bought for my daughter with stains on sleeves
the staff was helpful and ordered a new top straight away
10 oktober 2023
Svar från FatFace - BECCLES
Hi Cristiana
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality clothing that won’t date and…
Quality clothing that won’t date and remain stylish.
26 september 2023
Svar från FatFace - BECCLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Simple and uncomplicated
29 augusti 2023
Svar från FatFace - BECCLES
Hi Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good buying experience
Helpful and efficient staff, very easy to make a return and repurchase
23 augusti 2023
Svar från FatFace - BECCLES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Shop in Beccles not disabled friendly
Lovely helpful assistants but shame the shop is not wheelchair friendly. Changing rooms up some steps and the cash desk is up steps. This means I had to try the jumper on in the shop. That was fine but wouldn't have been if I'd wanted to try on trousers or a swim suit. Makes paying difficult too.
30 augusti 2023
Omdöme utan inbjudan
Svar från FatFace - BECCLES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
No issues
Ordered online without any issues. Free delivery to store. Collected item within minutes or arriving. No issues with anything. Items purchased where just as expected, both fitted great. And they were in the sale, which was even better!
11 juli 2023
Svar från FatFace - BECCLES
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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