A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working... Se mer
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I ordered from in store, absolutely fantastic service, very helpful as well. The Beccles store I think it’s amazing
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So lucky to have a lovely Fatface shop in my local town. I was looking for a Sussex Jacket in the Sale buy they didn’t have my size. The assistant was very kind and she spent several minutes searching... Se mer
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My first time of shopping at FatFace & certainly not disappointed. Cannot fault ordering, delivery time, returns or refunds. Quality of products are superb. Sale prices are so good. Staff at my Beccle... Se mer
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 1 Taylors Square, Newgate, NR34 9QA, Beccles, Suffolk, Storbritannien
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A week after returning an item the money has still not gone into my bank account. I have had confirmation that the refund has been put through and tomorrow is the last day allowing for a five working day clearance time so hopefully it will go back ok. Love Fatface products but you need to work on the after care of customers

Svar från FatFace - BECCLES
I ordered from in store, absolutely fantastic service, very helpful as well.
The Beccles store I think it’s amazing

Svar från FatFace - BECCLES
Staff at the shop are lovely- Beccles Suffolk. Really good service and friendly- they make you want to go in

Svar från FatFace - BECCLES

Svar från FatFace - BECCLES
easy ordering, fast delivery to local store, excellent quality and description of clothing with good fit

Svar från FatFace - BECCLES
Always a wonderful experience visiting Fatface in Beccles. Lovely staff, beautiful clothes.

Svar från FatFace - BECCLES

Svar från FatFace - BECCLES
Very happy with my service online quick and easy also returns to the shop Very efficient

Svar från FatFace - BECCLES
I had to order online as the dungarees I wanted were not in store but they arrived promptly considering it was Christmas time but unfortunately they were to large and you don’t stock petite which is a shame as I’m 5ft so I had to return them

Svar från FatFace - BECCLES
The shop staff were lovely but I was sent no bar code which they said I should have had. So had to go off and check emails as no signal in the shop, it was snowing and cold so not the best experience, then when I checked I only had the emails with my order number

Svar från FatFace - BECCLES
Very helpful staff at the local shop leading to my order.

Svar från FatFace - BECCLES

Svar från FatFace - BECCLES
The FatFace store at Beccles is wonderful. The team there are always so helpful, professional and efficient. Nothing is too much trouble and they help me to find the right items on line or in store. If I order on line I collect from Beccles and again the team are really helpful. I especially value the service I have received from Jamie.

Svar från FatFace - BECCLES
The So disappointed items arrived late Brought a jacket over a £100 . It was creased . Can’t get the creases out
Also when taking a item back to the shop it had the wrong item number
So had to come home .Ring customer service
They told me it was no fault of my own to send it back by post
Had to ring customers service again still not refunded
I am so surprised with Fatface they use to be so efficient
You did as u rang this morning and you have heard just not received the parcel after 2 weeks Yoi are putting the blame back on the customer when this has been your mistake from the be

Svar från FatFace - BECCLES
Went into the Beccles store to spend a gift voucher that was given to me as a leaving present to find lots of lovely autumn stock and a very smiley assistant who helped me pick out an outfit. The Mae jumper that she picked out for me went really well with the Hove Jeans that I also tried on. She also helped me decide which colour looked best on me and I felt that she was very honest. Thank you to the young assistant with copper plaited hair

Svar från FatFace - BECCLES
My first time of shopping at FatFace & certainly not disappointed. Cannot fault ordering, delivery time, returns or refunds. Quality of products are superb. Sale prices are so good. Staff at my Beccles branch are very helpful & friendly too.

Svar från FatFace - BECCLES
Every time I shop at Fat Face I find that the customer service is always welcoming, friendly and helpful. Our local store has a range of clothes not too overwhelming but enough to be able to find something nice to purchase. The clothes are always of great quality. Well done Fat Face Beccles store for staying open on the high street. We need people to use the high street stores to ensure we don't lose the personal touch.

Svar från FatFace - BECCLES
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