I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not recommend to work here (unless you are normal) Not a good place to work if you are autistic or have any hidden disabilities, she will treat you unfairly and is mean (in private, never shows it... Se mer
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I visited Fat Face Bath today and both Finn and Kelly were so very helpful. Finn who helped me with looking for another dress size and Kelly who was at the till when there was no internet and the till... Se mer
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Excellent website with good information re sizing . Style of clothing v suitable for all members of family and my 8 year old grandson loves the Land Rover theme! Returns easy with online home printi... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
4 St Lawrence Street, SouthGate, BA1 1AN, Bath, Somerset, Storbritannien
- 01225 465752
4,8
Utmärkt
203 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super speedy to the store delivery
Super speedy to the store delivery , great communication and wonderful products too ! Very pleased all round thank you
23 april 2024
Svar från FatFace - BATH
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Click & collect.
Ordered on line, click & collect. Simple to use, notified when product arrived in store. Assistant obtained the order quickly, checked product and was able to leave packaging at the store.
The Lyndhurst canvas messenger bag is a good size, strong & well made. My husband is very pleased with it.
15 april 2024
Svar från FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon.
Take care. -GM
Very prompt delivery and ALWAYS quality…
Very prompt delivery and ALWAYS quality products 👍
20 mars 2024
Svar från FatFace - BATH
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Lovely staff and clothes
I was looking for some new clothes after putting on weight and changing size and obviously feeling insecure. I was helped by the loveliest person, Amy. She was kind an helpful, found me two amazing jeans that I always strugglers find and I honestly left the shop feeling so much better about myself.
She was attentive and very knowledge of the FatFace stock. She was also extremely friendly. She really made my shopping experience at FatFace.
1 mars 2024
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello Mo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect purchase
Brilliant range, fast service when I collected and good quality clothing.
17 februari 2024
Svar från FatFace - BATH
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving our ranges and that the items you have received are of good quality. I hope you continue to enjoy our products as much as we do.
All the best,
MM
Great quality, good sizing
The quality is always great. I always struggle with crazy sizing (im a 14. So can range from 12 to 20, depending on the shop). Fat face seems to be consistent. Pretty much all the dresses have pockets and the material feels really nice. I brought everything in the sales… they have great sales!!
24 januari 2024
Svar från FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and your purchases! We look forward to welcoming you back soon.
Take care.- GM
Very pleased with my purchase the Teddy…
Very pleased with my purchase the Teddy coat.
21 januari 2024
Svar från FatFace - BATH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent customer service at this…
Excellent customer service at this store.
Lovely shop.
11 januari 2024
Svar från FatFace - BATH
Hi there,
Thank you for taking the time to leave your 5* review.
I’m so happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Have a great day! -GM
Svar från FatFace - BATH
Hello,
Thank you for taking the time to leave your 5* review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Have a great weekend. -GM
Amazing service
Amazing service
I saw a wallet in a shop in bath
I wrote to customer service
They immediately located one
I could not believe my luck when it arrived two days later
Amazing customer service and with just my description of product
So many thanks to you
14 januari 2024
Svar från FatFace - BATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good quality clothes friendly staff and…
Good quality clothes friendly staff and helpful prices resonable for high standard clothing materials only downfall need more new stock in
6 januari 2024
Svar från FatFace - BATH
Hello Marcel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality, and brilliant service from Leo in the Bath store.
I bought a jacket online before Christmas but needed to return it as it was too big. Really lovely, great quality jacket though - so I was keen to try and get a smaller size.
To save postage, I returned the original to the Bath store (it's great that you can return online purchases to a store) and was very glad I did, as Leo there was very helpful in processing the return smoothly, but also in helping locate other stores in the area that were showing stock - as the main website was sold out.
Leo took the time to note down a couple of stores for the next two sizes down so I left armed with some really helpful information - thanks Leo.
I've bought a few things from FatFace recently - and have been really impressed with the quality of the items, loving the 'tall' range - and have had great customer service from them too.
2 januari 2024
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello Rob
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Drew is amazing!!
My mum and I were served by Drew on 22/12. He was very friendly and extremely helpful, he even searched the store for a pyjama set! he was so lovely and I really enjoyed my chat about dogs with him!! I’d definitely recommend coming to the store purely because of the great customer service. Thank you Drew!
22 december 2023
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Efficient and helpful!
The store was very tidy and well organised, and when I asked Drew for help he was incredibly enthusiastic and more than happy to assist me, helping me look for and choose the items I needed. When I couldn’t find a product he offered to order it for me, which he did efficiently. I hope he receives the recognition he deserves for his friendliness, enthusiasm, and absolutely impeccable customer service, especially during this busy time!
19 december 2023
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
All good delivery on time happy thanks…
All good delivery on time happy thanks for your serve
11 december 2023
Svar från FatFace - BATH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great assistance
Today I had the pleasure of being assisted by Drew in the Bath branch of Fat Face. She went over and above the norm in helping me find a jumper to suit my needs. Drew was so kind and patient, an absolute asset to the shop, and so unusual in this day and age. Thank you, Drew!
12 december 2023
Omdöme utan inbjudan
Svar från FatFace - BATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Not impressed with fatface after my…
Not impressed with fatface after my complaint I won’t be shopping with you again and I did shop a lot with you !
4 december 2023
Svar från FatFace - BATH
Hello Trudy
Thank you for your review.
I am so sorry to hear of your recent experience with us. I can confirm that I have sent you a separate email to discuss this further with you.
EP
Lovely customer service: Leo
Came into store with my sister to look for some gifts. Leo was a delight to chat to, he was well mannered while clearly explaining sizing and delivery/stock options, especially for mens. Thank you!
5 december 2023
Omdöme utan inbjudan
Svar från FatFace - BATH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great service friendly and helpful
Great service friendly and helpful. Ordered top and bought out quickly.
23 november 2023
Svar från FatFace - BATH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love Fat Face
Love Fat Face. Staff always helpful and efficient. The girl who served me today was really lovely.
24 november 2023
Svar från FatFace - BATH
Hi Harvey, thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
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