I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the or... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Se mer
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I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... Se mer
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Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, Storbritannien
- 01256 352103
4,8
Utmärkt
180 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always a great service!
Always a great service. Kind friendly staff. Online ordering & pick ups really easy.
22 september 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Right order and courteous staff
Right order and courteous staff. Good quality and service as always.
20 september 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
When ordering very easy
When ordering very easy. And when I pick up my order. Staff are very nice
16 september 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery as advertised- very speedy
Delivery as advertised- very speedy. Jumpsuit lovely colour and same as black one already owned. Love the fit and the way it hangs and length good. I ordered size 8 S. Material nice but does need ironing. My 2nd one was in the sale which is why I bought it .
13 september 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience
I ordered an item on-line and it was ready to collect on the chosen date and actually before the time specified. When I went to collect, I could not get on-line to bring up the email containing the order details but the staff member was very helpful and managed to find my order anyway. I was able to try my item on in the store and was very happy with it
20 augusti 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fair prices for quality and the do…
Fair prices for quality and the do petite range which is a great plus for me
21 augusti 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant customer service
Brilliant customer service, very friendly and helpful. Gorgeous good quality clothing that washing like new over and over again.
11 augusti 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service.
11 augusti 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Thankyou, Jane
Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your friendly and professional customer service when we finally made it to the Basingstoke store in the afternoon was so welcoming and helpful. We left with the last size 10 beautiful, perfect dress for our Summer wedding. Thank you! A very happy customer indeed.
30 juli 2026
Omdöme utan inbjudan
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are always more than willing…
The staff are always more than willing to help, they go above and beyond
I have a medical condition and they always help me with this to buy clothes
27 juli 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience
Dress is lovely and well priced. As described on website.
23 juli 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
James!
James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explaining looks, fashion, fits and how FatFace is B Corp! This guy is a gem! I will certainly be sharing this experience he made me feel as ease and confident.
5 juli 2026
Omdöme utan inbjudan
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service FatFace
The staff at the Basingstoke store have been very helpful. Being 6ft 5ins, the ability to try stuff on, then order the ‘tall’ size for delivery is perfect.
Well done FatFace! My go-to store, for quality and a great fit.
7 juli 2026
Svar från FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Detta är Trustpilot
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