Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had just had a knee replacement and my work had sent me some of the single meals. They were so delicious. I had ordered some meals from another company but after having Farros I could tell the diff... Se mer
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Pros: Easy to use online booking, notification and pricing Cons: The delivery was a gift for a solo mother who was looking after 3 sick children. I specified if they could knock on the door at delive... Se mer
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The quality of the produce plus the care taken to pack the items (really appreciated that). Great service & timely delivery although might be good to remind the delivery service not to upend the box w... Se mer
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Företagsinformation
Skrivet av företaget
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Kontaktuppgifter
Auckland, Nya Zeeland
- farro.co.nz
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Used to be great but now!
I am a great fan of Farro and I shop there at least once a week but there has been a definite drop in quality and availability of certain items. For example the red onion I purchased was rotten, apples, cucumber and peppers soft. The meat at the counter looked old and the fish dry.
3 maj 2026
Omdöme utan inbjudan
Svar från Farro
Thanks for your feedback. We’re really sorry to hear about your recent experience, as that’s not the standard we aim for. Please email us at hello@farro.co.nz so we can look into this further and make it right.
Meal choice easier at a difficult time
The gift of food was sent to a friend and her family as sadly, they had recently lost a husband and father. It was very much appreciated and just made the choice of a meal that little bit easy during a difficult time 💕
23 april 2026
Svar från Farro
We are pleased our online delivery was a small help at a very sad time.
Svar från Farro
Thank you for your kind review.
Svar från Farro
Thank you for your great review!
Have always been a loyal Farro customer…
Have always been a loyal Farro customer until I did a online delivery, requested it be delivered on Tuesday waited all day never received my order had to order takeaways as I was expecting to eat my dinner ordered from Farro unfortunately won’t be placing a online order in a hurry again
26 april 2026
Svar från Farro
Thanks for your loyalty and for sharing this. We’re really sorry your delivery didn’t arrive as expected. We’ll be in touch with you directly to look into what happened and make this right.
Great dinners for 1!
Great dinners for 1!! Extremely reliable delivery. Food packed beautifully
19 april 2026
Svar från Farro
Thank you for the great review!
Svar från Farro
Thank you for your review!
Love Farro
Love Farro; only reason I didn’t give a top score was some of the produce should be marked down when damaged ie; capsicums ; wilted bags of lettuce, salad leaves etc that were still full price. I know you can’t help the impact of the weather but still sub-standard!
16 april 2026
Svar från Farro
Thanks for your feedback! We will reach out to you directly regarding the produce and organise a refund for you.
Quick, Efficient and great value
Very quick and efficent clear about delivery and great unique items at really good and competitive prices to the standard chains.
22 april 2026
Svar från Farro
Thanks for your review! We're so glad you had a good experience.
First time doing an online delivery…
First time doing an online delivery order and it was brilliant
22 april 2026
Svar från Farro
Thanks so much! We look forward to serving you again.
Svar från Farro
Thank you for the great review!
Great for gifting
Ordered for a friend coming out of hospital. Everything was delivered as ordered on the day. Perfect experience.
22 april 2026
Svar från Farro
Thank you for your lovely review! We hope your friend felt cared for :)
Be warned the butter Chicken is very
Be warned the butter Chicken is very, very spicy, to hot for me
21 april 2026
Svar från Farro
Thanks for your feedback, and we’re sorry to hear it was too spicy for your taste. We’ll pass this on to our kitchen team as we know preferences can vary.
Excelllent until it came to paying
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substitutes… had to ring back HELP to clarify.. eventually showed a few days later just befor delivery..
Guess allowing substitutes fixes this but you don’t have to accept subs…
Would save Customer Help explaining…
Must add she was excellent…
20 april 2026
Svar från Farro
Thanks so much for your detailed feedback, and we’re glad our Customer Care team could help clarify things for you. We appreciate your comments and will take this on board!
Great food and speedy service
Great food and speedy service but my order was wrong when it arrived.
One item was wrong but when I rang the service was great, I was refunded for the missing items and told to keep the incorrect item with an apology.
As the food is great I’ll be ordering again
20 april 2026
Svar från Farro
Thanks so much for your feedback, we’re really pleased to hear our team was able to resolve this quickly for you. We appreciate your understanding and look forward to your next order!
Svar från Farro
Thank you for your review!
Not impressed really
I had difficulty navigating my order with a gift card and a new customer delivery discount. Then I got the wrong order. Not impressed really....
20 april 2026
Svar från Farro
We’re very sorry to hear about your experience, and we understand how frustrating that must have been. We’re glad we were able to resolve this with your order, and appreciate you bringing it to our attention.
Prompt and efficient service
19 april 2026
Svar från Farro
Thanks so much for your review, we’re really pleased to hear you enjoyed the service!
Svar från Farro
Thanks so much for your feedback, we’re so pleased to hear everything arrived as promised and that you enjoyed it!
Grapes and kiwi fruit were spoiled
Grapes and kiwi fruit were spoiled, broccolini lasted two days and then seemed perished. Not the greatest experience
13 april 2026
Svar från Farro
We’re very sorry to hear this, as this is not the quality we expect from our produce. We’ll be in touch with you directly to get this sorted.
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