Availability of vegetarian friendly pastry and timely delivery. I had been to four local super markets (these had beef fat or traces of crustaceans options which weren't for me). The delivery was a bi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had just had a knee replacement and my work had sent me some of the single meals. They were so delicious. I had ordered some meals from another company but after having Farros I could tell the diff... Se mer
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Pros: Easy to use online booking, notification and pricing Cons: The delivery was a gift for a solo mother who was looking after 3 sick children. I specified if they could knock on the door at delive... Se mer
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The quality of the produce plus the care taken to pack the items (really appreciated that). Great service & timely delivery although might be good to remind the delivery service not to upend the box w... Se mer
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Företagsinformation
Skrivet av företaget
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Kontaktuppgifter
Auckland, Nya Zeeland
- farro.co.nz
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Product met the description given and…
Product met the description given and arrived in tact and in a timely fashion(which was requested)
18 mars 2026
Svar från Farro
Thank you for your kind review.
Wonderful Service
I had a very helpful person who guided me through both my registration and order as I live in a different area of NZ to where I was sending the parcel.
It was same day delivery which was wonderful.
25 mars 2026
Svar från Farro
Thank you for your kind review.
Exceeded expectations.
Easy to order. Timely delivery. Well packaged. Ice included with refigerator item, and a nice litte sample to try. This was a test order and I was well pleased. Thanks so much!
25 mars 2026
Svar från Farro
We are so pleased that you had such a good experience with your order.
Non-recyclable Farro fresh food containers
I go to Farro regularly but have not previously bought their store prepared food. My wife and I bought salads a couple of days ago. Both were delivered in plastic containers which are not recyclable in our NZ system as they are labellled with a 7. In NZ only 1,2 and 5 are currently recyclable. I think a high end retailer like Farro should already be onto this. Any plastic is already a problem for the environment, but non recyclable plastic these days is just not ok. It’s a shame because we appreciate many other aspects of their offering.
27 mars 2026
Omdöme utan inbjudan
Svar från Farro
Good morning Mark,
Thank you for your inquiry.
If you bring back the containers and put them in the Recyclable bin outside our store, we can get them recycled.
Regards.
Svar från Farro
Thank you for your kind review,
It’s so simple and easy to shop online…
It’s so simple and easy to shop online - communication is great, staff are friendly and helpful.
18 mars 2026
Svar från Farro
Thank you for your review!
Great customer service ( IMO one of the…
Great customer service ( IMO one of the most important functions in any business) seamless on line purchasing and DIFOT performance. First time customer will be back.
24 mars 2026
Svar från Farro
Thank you for your thoughtful and excellent review. We really appreciate your words and look forward to seeing you online again soon.
I love the opportunity to (Afterpay)…
I love the opportunity to (Afterpay) boutique favourites, and the specials on fresh produce often beat or match supermarket prices. Thank you for creative substitutes, and awesome delivery service - every time!
26 mars 2026
Svar från Farro
Thank you for your kind review.
Great packaging and delicious meals
Food was packaged really well and the meals are so delicious.
17 mars 2026
Svar från Farro
Thank you for your kind review.
Online service needs improving
Despite all the products being available to purchase online, at a cost of $15 delivery, when my delivery arrived it was missing one of the four products :-( I emailed to ask where it was and was told it hadn't been available and wouldn't be charged for it. However, the person found out that it was available in the nearest store to me so I ended up driving there to buy it... the service could do with some improvements.
15 mars 2026
Svar från Farro
Hi there, we’re sorry that was your experience. We’ve taken this on board and will work to improve.
The 3 bottles of seltzer were all…
The 3 bottles of seltzer were all leaking. Not impressed at all
18 mars 2026
Svar från Farro
We are sorry to hear this, please email us at hello@farro.co.nz so we can resolve this promptly.
Svar från Farro
Thank you Danielle. We are very pleased you had such a good experience.
Svar från Farro
Thank you for your kind review.
Svar från Farro
Thank you for your review!
Will not order again
Order due by 6pm Tues, arrived 7.30am Wed. The ice pack was melted but Farro assured me, and these are direct quotes, “ this does not necessarily mean the chilled products were outside safe temperature ranges” and “the products should still be safe to consume.” I wasn’t reassured by this and believe this was poor customer service both for the actual delivery which cost me $20 and for Farro’s response.
7 mars 2026
Svar från Farro
We’re sorry to hear this was your experience and will be in touch directly to assist.
Fabulous food, great delivery service
The family meals purchased online are high quality, the courier service is excellent, as is the communication around delivery
10 mars 2026
Svar från Farro
Thank you for your review! We love that everything is working well for you.
The dish was delivered as requested
The dish was delivered as requested. I can trust Farro to deliver promised .
9 mars 2026
Svar från Farro
Thank you for your review, we are so pleased you enjoyed your Farro online experience.
Svar från Farro
Thank you for your kind comment and for your review.
Svar från Farro
Thank you for your kind review.
Detta är Trustpilot
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