The caftan ordered was not high quality or as photoed. Could barely walk, so huge. They provided a FEDEX return 3 weeks ago. Fine, done. Nope! The garment went from NOLA to Glasgow. No one there to ac... Se mer
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Det här tycker kunderna
Always love FARA♡ Whenever I stop by Mandoren Store, I always come across some piece of clothing that instantly inspires me. The clothes are versatile enough to wear for so many different occasions.... Se mer
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I have bought a few dresses and sets from this site over the last 2 years and had amazing experiences each time. The dresses are all beautiful and exactly as pictured! The shipping was swift consideri... Se mer
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I found Fara Boutique’s gorgeous jumpsuits and dresses 8 years ago and I was in love with the pure silk creations. I have loved to the brand’s journey and they have done so well as their creations are... Se mer
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Företagsinformation
Skrivet av företaget
Rooted in a commitment to ethical and sustainable practices. Made by women for Women.
Kontaktuppgifter
Storbritannien
- customercare@faraboutique.com
- faraboutique.com
4,2
Bra
43 omdömen
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful dress!
I live in Spain and recently ordered from FARA Boutique. There was a courier issue, which can happen from time to time, especially where I live, but the team at FARA were quick to respond and help resolve the issue. When my order arrived, I absolutely loved it. So delicate and elegant. Thank you I can't wait to wear!
8 juli 2025
Omdöme utan inbjudan
'I ordered three dresses for my…
'I ordered three dresses for my bridesmaids and I couldn't be happier. The quality was absolutely perfect and the designs were stunning. My bridesmaids looked so glamorous and elegant on the day. Everything arrived beautifully made and exactly as expected. FARA Boutique truly added to a special day!
18 oktober 2024
Omdöme utan inbjudan
Decent, but overpriced
Okay, but the quality doesn't match the prices. The fabric is very thin and transparent (which you can't see in the photos on the website). I wouldn't order again.
1 april 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Hello Marlene
Thank you so much for your honest words. Our chiffon maxi is designed to be light, sheer, and breezy, that soft transparency is the signature charm of chiffon, exactly as described on our product page. Chiffon is naturally semi-transparent due to its lightweight weave.
If the sheerness wasn’t what you expected, please remember that all full‑price purchases come with a 14‑day return policy, we’d be more than happy to help arrange a return or exchange during that window.
Your feedback truly helps us refine our pieces and how we present them. We appreciate you, and hope to find the perfect FARA piece for you next time.
With all our love,
The FARA Boutique Team 💖
My Favourite Brand
Fara is one of my top (if not my absolute favourite) brands where I have been purchasing pieces for over 5 years now. I can't say enough good things about them. Do yourself a favour and gift yourself with one of these stunning pieces.
As a health and earth conscious woman, it's super important for me to be always buying from brands that have a similar vision as me: to create beautiful pieces that support women while also honouring women, that are earth conscious and use natural fibres and dyes.
Fara is all of that and more, while also being a wonderful company run by inspiring women.
The pieces are high quality, beautiful, handmade, and are always my go-to. They are comfortable, versatile, and can be easily dressed up or worn casually. The extra plus is how compact they pack down without over-wrinkling so I can travel with 10+ of them barely taking space in my luggage (I travel a lot!).
I've collected many Fara pieces over the years and I absolutely love each of them. The one time I ordered something that arrived with a small flaw, they immediately offered a refund or to send me a new one. The customer service and communication with the owner as well as the customer service team has always been impeccable.
I've given Faras as gifts and many of my girlfriends and clients have also invested in these beautiful pieces and we all love them.
I look forward to continuing to add to my Fara collection!
1 juni 2025
Svar från FARA Boutique
Dearest Alena,
Your words mean more to us than we can say. You’ve been with us on this journey for over five years, and to know our pieces have travelled the world with you, wrapped you in comfort, and aligned with your values, that is the greatest gift.
You are the essence of the FARA woman, conscious, radiant, and full of intention. It’s women like you who inspire every design, every fibre, every decision we make. Knowing that our vision to honour women and the earth is felt so deeply by you makes everything worthwhile.
Thank you for your loyalty, your light, and your continued support. We’re so honoured to be part of your story and wardrobe, and we can't wait to create more pieces that move with you on your next adventure.
With all our love,
Rachel and the FARA Boutique Team xxxx
Extremely Disappointed
Extremely Disappointed – Unacceptable Service and Communication
I placed an order online and after four weeks, I have yet to receive any tracking details or updates. Despite multiple attempts to reach out, I received no meaningful communication or explanation regarding the delay.
This level of service is completely unacceptable. Failing to provide basic shipping information or respond in a timely manner reflects a serious lack of professionalism and respect for customers.
I would strongly advise others to think twice before ordering, as reliability and customer care appear to be major issues.
11 juni 2025
Omdöme utan inbjudan
Total luxury. Reliable brand
Total luxury.
I have around 8 Fara pieces now and keep adding more. Each piece is a show stopper. Quality is sooooo good. I especially love the really light silk pieces because you don't get sweaty in them, and look stunning even in a hotter, stickier climate
You will be complemented and constantly asked 'where did you buy this from?!'
Never had any issues with delivery and if I have had any questions, they've been answered pretty quickly
8 juni 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Thank you so much for your amazing support! It means the world to us to hear you’re building such a beautiful collection. We love that you’re enjoying the light silks, feeling cool and looking stunning in the heat is exactly what we aim for!
We’re also really happy to know your experience with our team and deliveries has been smooth. Your kind words and continued love for our pieces truly keep us inspired.
With love,
FARA Boutique & Team x
The quality of my dress was exceptional…
The quality of my dress was exceptional and the design is a real head turner. Easy buying process too. Thank you Fara boutique!
2 juni 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Ah, Thank you so much Josephine! We're so happy you loved the dress, it means a lot to hear and we are sure you have something to do with the turning heads 😉. So glad the process was easy too.
Sending love,
FARA Boutique & Team x
It feels so dreamy to wear...
I bought the Zen maxi dress and I absolutely love it! It feels so dreamy to wear and I've got some really lovely comments. Thank you FARA for your beautiful creations - I'll definitely be purchasing again soon.
16 april 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Thank you so much, Lisa! We’re so happy to hear you’re loving your Zen Maxi Dress, it’s one of our favourites too. It means so much to know it makes you feel dreamy and confident. We can’t wait to welcome you back again soon!
With love,
FARA Boutique & Team x
Holiday Ready - beautiful
Gorgeous silky fabric - got the duster coat for my holidays as a cover up. The colour is beautiful - just as i hoped - olive green for Greece... the fabric and craftsmanship is great. I've bought a few pieces from FARA before and I love their styling and cuts - this coat is so freeflow. It's the first time I've gone for a print and it's beautiful. This is the first time I've bought direct from their website - and super happy with the fast delivery. Great all round.
19 maj 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Thank you so much for your kind words. We’re so happy to hear the duster coat was just what you were hoping for, olive green in Greece sounds like a dream! It’s wonderful to know you’re enjoying the fabric, fit, and flow, and that your first direct order with us went smoothly. We truly appreciate your continued support and love having you as part of the FARA community.
With love,
FARA Boutique & Team x
Aucune étiquette de composition
Aucune étiquette de composition, matière horrible même SHEIN c'est mieux. Arnaque du siècle, impossible de se faire rembourser.
12 mars 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Hello,
Thank you for your feedback. We’re truly sorry to hear you're unhappy with your experience.
We’ve reviewed your order and the email correspondence with our customer care team. It appears that you initiated a return, but unfortunately the item never arrived back to us. Without receiving the return, we were unable to process a refund.
We’ve reached out to you directly to resolve this, but have not yet received a reply. If you'd like to continue the conversation, we’re more than happy to assist you further. Please do get in touch at customercare@faraboutique.com.
Kind regards,
FARA Boutique & Team x
Quality and beautiful designs
I have bought many items from FARA over the years and the quality of the clothes are exceptional and last (and look new) for years. I love the designs and silk/raw silk materials. The scarves are my all time favourites; timeless and extraordinary.
13 januari 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Thank you so much for your kind words! We're thrilled to hear you're happy with your pieces and that they arrived swiftly. It truly means the world to us to know our care and attention are felt on the other side.
so much love,FARA Boutique & Team x
Absolutely loved all my purchases they…
Absolutely loved all my purchases they are beautifully made and excellent quality .
It was really easy to order very quick delivery.
I’m forever getting compliments when I wear my outfits and will definitely be ordering some more.
1 januari 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Thank you so much for your beautiful review! We’re so happy to hear you loved your pieces and that the ordering process was smooth. Knowing you’re receiving compliments and feeling great in our designs is the best feedback we could ask for. We can’t wait to welcome you back for your next order!
FARA is my fav!
I’ve been buying from FARA Boutique for years, and I can’t get enough of their clothing. The Zen Dress has been my go-to for so long! It’s comfortable, elegant, and somehow just gets better with time. I recently got the Rise Kaftan, and it’s just as beautiful - perfect for warm days and easy to dress up or down.
One of the things I love most about FARA is the quality. Their pieces are made from natural fibers, and you can really feel the difference. As long as you take care of them, they last for years. I’ve never had any issues with the quality, and I always get compliments when I wear them.
Plus, it feels good to support a small, women-owned business that clearly cares about sustainable fashion. It’s rare to find clothes that look amazing and are made to last - FARA does both. Highly recommend!
2 mars 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Thank you so much for your ongoing support. Your words truly mean the world to us. We’re honoured to be part of your wardrobe over the years, and hearing how much you love the Zen Dress and now the Rise Kaftan genuinely makes us smile.
Thank you again for being part of our journey.
So much love xxxx
Very beautiful clothes
Very beautiful clothes. I have few dresses by FARA, kimonos and sets which I love so much. Stylish and really unique!
30 januari 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Your words truly warm our hearts! Knowing that our dresses, kimonos, and sets have found a cherished place in your wardrobe means the world to us. You're not just a customer; you're our forever muse, inspiring every stitch and design we create.
Thank you for being such a radiant part of our journey. Your continued support fuels our passion and creativity.
Fara has the best clothes
Fara has the best clothes, especially when I’m on the beach. So easy to wear and amazingly elegant designs. All super nice material and designs. I recommend them to all my friends.
19 mars 2025
Omdöme utan inbjudan
Svar från FARA Boutique
Your words have us beaming! Knowing our pieces accompany you on sun-kissed beaches and make you feel effortlessly elegant is everything we dream of.
Thank you for sharing the love with your friends—it means the world to us.
You're not just a customer; you're part of our FARA Boutique family, and we can't wait to dress you for your next adventure.
Did not get full refund for items I returned.
Returned an order for a refund.
1. HAD TO PAY FOR MY OWN RETURN POSTAGE.
2. THEY DEDUCTED £10 FROM THE REFUND FOR NO REASON.
They state in there return policy if items are not placed in the original bag and packing they are subject to a £5 per item fee... So I made absolutely sure that this process was followed for the 2 items I purchased. BUT THEY CHARGED ME ANYWAY!
So for items I did not keep I have had to pay £14.05 - the charge they added for no reason because I followed the process, and the return postage fee.
Honestly it's disgusting, a horrible company with awful processes and charged that frankly seem scammy. I will not consider buying from this brand again.
23 april 2025
Omdöme utan inbjudan
Svar från FARA Boutique
We're truly sorry to hear about your experience and understand how frustrating unexpected charges can be. We strive to be transparent and fair in all our policies.
Our return policy states that a £5 fee per item may apply if items aren't returned in their original packaging, I have enquired with our warehouse and they confirm your order was missing tags. However, if you've ensured that both items were returned as per our guidelines, this charge may have been applied in error.
To resolve this promptly, could you please provide your order number or the name associated with the purchase? This will help us investigate the matter and, if appropriate, process a refund for the deducted amount.
We genuinely value your feedback, as it helps us improve our processes and ensure a better experience for all our customers.
I returned my item as requested as the…
I returned my item as requested as the clothing looked different colour.
They accepted the return and have not issued a refund!
I sent the item back via recorded delivery and its been delivered.
Will not buy from here ever again
8 april 2025
Omdöme utan inbjudan
Svar från FARA Boutique
We're truly sorry to hear about your experience. We deeply value the trust and connection we share with our community. We aim to process all refunds promptly upon receiving returned items. If your refund hasn't been issued yet, it's possible there was an oversight on our part.
To resolve this swiftly, could you please share your order number or the name associated with the purchase? This will help us locate your order and ensure your refund is processed without further delay.
We appreciate your feedback, as it helps us grow and serve our community better.
Ordered a item of clothing
Ordered a item of clothing, completely different item sent.
Contacted several times with no response??
Returned and still no response???
Contacted the bank and they sorted and contacted the company, should not have to do this
Don't use as terrible experience
Disgusting!!!
10 februari 2025
Omdöme utan inbjudan
Svar från FARA Boutique
We're truly sorry to hear about your experience. We deeply value the trust and connection we share with our community. We aim to process all refunds promptly upon receiving returned items. If your refund hasn't been issued yet, it's possible there was an oversight on our part.
To resolve this swiftly, could you please share your order number or the name associated with the purchase? This will help us locate your order and ensure your refund is processed without further delay.
We appreciate your feedback, as it helps us grow and serve our community better.
Quality is rubbish will never buy again…
Quality is rubbish will never buy again i had to throw them away
8 mars 2025
Omdöme utan inbjudan
Svar från FARA Boutique
We're truly sorry to hear that the item you received did not meet your expectations. We take pride in the quality of our garments, and it's disheartening to learn that this was not reflected in your experience.
We'd like to understand more about what went wrong and see how we can make this right. Could you please share your order number or the name associated with the purchase? This will help us investigate the issue further and ensure such instances are prevented in the future.
Your feedback is invaluable to us, and we appreciate you bringing this to our attention.
Poor Quality
Honestly, the clothing isn’t bad, but it’s definitely not worth the price tag. The quality doesn’t justify the cost—the pieces are extremely thin and see through.
I won’t be purchasing from them again and wouldn’t recommend it to others
28 november 2024
Omdöme utan inbjudan
Svar från FARA Boutique
Thank you for sharing your feedback. We're genuinely sorry to hear that the pieces you received didn't meet your expectations. At FARA, we aim to offer garments that embody both style and substance.
We understand that fabric thickness and opacity are important considerations. If you could provide your order number or the name associated with the purchase, we'd be happy to look into this matter further and explore possible solutions.
Your feedback is invaluable to us, and we appreciate you bringing this to our attention.
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