This company is available and all about their customers. My orders were processed and delivered in a very timely manner. The work that they do is professional and absolutely perfect!! Communicati... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a portrait of my husband and me and it turned out beautifully. He has one eye sewn shut due to sinus cancer about 9 years ago. I don't see him that way so I asked them if they could make it... Se mer
I couldn't be more pleased with the canvas reproduction pictures I received from family present. I sent them two photos of my husband and I for two prints - the work they did to produce the canvas pr... Se mer
I cannot say enough good things about my experience with Family Present. Ordering was simple and the final product looks amazing. Add to that the fast turnaround time and the best customer service I h... Se mer
Företagsinformation
Skrivet av företaget
familypresent – Custom Portraits & Personalized Gifts (USA & Europe). Premium personalized artworks for couples, families & pet lovers. Trusted by 100,000+ happy customers. Official websites: family-present.com (USA) | familypresent.de (Europe) Email: support@family-present.com #familypresent
Crafted locally in the USA & Europe
Custom made with love – since day one.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sehr sehr schön
Es ist eine wertvolle Erinnerung und das Bild ist beeindruckend - uns gefällt das Ergebnis sehr sehr gut 😊 es ist ein ganz besonderes Geschenk geworden
I purchased 4 different pictures of…
I purchased 4 different pictures of some family members. Everyone of them have framed & hung them, they love them. The canvas family picture didn't need framed and was hung immediately in nephew & wife's home. They all turned out so nice and make such wonderful gifts. I got them as thank you gifts for the help they gave us during and after my open heart surgery. What a nice way to say "thank you, I love you!"
I wanted something different to give my…
I wanted something different to give my daughter and son so I took the picture of my grandchildren and me at Christmas and had it put on canvas as a watercolor. It turned out lovely. There was one issue with shipping and it was immediately corrected by the company. My children love the canvas that I named "Grandmas Garden". I hope to do more canvases in the future with this company.
This can be such a unique gift.
I love the way they took a normal photo, removed all the background and made it into a watercolor picture.
The detail was wonderful. My picture arrived about a week later. It looks very professional. It looks like it was hand painted. I highly recommended. It makes a nice gift, especially for anniversaries or birthdays.
Worked out ✔️
****Update ****
I did receive A reprint (March 11th).Thank you for getting this to me damaged free.
I really do appreciate the quality of the picture/ watercolor.
Lost my trust ~
I ordered a water color picture 3-10 to be done of my dog (who passed away).
Although I did receive it in a timely manner, unfortunately it was received damaged. I messaged right away (Feb,20th.) and Florian from Family Present replied immediately. After sending pictures of the damage that same day, I was told it would be replaced. A bit of time has passed and I received a email inquiring on my satisfaction. I immediately responded I am still waiting for the tracking information and replacement for my original damaged order. Florian from Family Present responded back how sorry she was and it “was redone “and ready for “carrier pick up” and would send tracking information (when that happens) that was said on February the 26th. Now family Present has stopped responding to my emails on the replacement order tracking altogether.
(still no new tracking information)

Svar från familypresent
Great Product
Very pleased with the finished product. Easy ordering and delivery too!
Donna
What a wonderful experience using Family Present!
The picture and frame were beautifully crafted! Better than I envisioned and the recipient of the gift was very delighted. We will be forever customers.
Very happy
Great communication. The finished portrait is beautiful.
Bild ist noch schöner als gedacht.
Gerne wieder
Tolle Qualität, Bild ist schöner als die Vorschau.
Schnelle Lieferung, super verpackt
Me encantó la idea de poder preservar…
Me encantó la idea de poder preservar en una obra, un momento importante de nuestras vidas. El sentimiento y la calidad del trabajo fueron bastante positivos, gracias.
I absolutely loved my print
I absolutely loved my print! It was so true to the original photo!
PERFECT
This company did an excellent job on my portrait on canvas. I am more than pleased.
Pleasantly surprised
I absolutely loved my pics - honestly I wasn’t sure what to expect but took a chance because the previews looked fun. I was very pleased as were the people I gifted them to! I ordered the photos of the watercolors and popped them into my own frames but I bet the canvas options would be nice too!! Thank you!
Das Bild sieht toll aus
Das Foto wurde sehr gut zum Bild umgesetzt und sieht toll aus.
Lieferung war gut und schnell.
Lovely and Valuable Gift
The process was super easy. I uploaded the photo, paid and it was delivered. I ordered this for some friends going through a tough time and it was perfect timing and perfect gift. One that will last and can be passed down; no one sits for portraits anymore...this is a fabulous alternative.
I loved the product when I saw it on…Face Book
I loved the product when I saw it on FB and immediately put in an order to be delivered before Valentines Day, paying for expedited shipping. And it never came, no fault of the company's but the shipper held it up. I received a thank you email from the company's founder; Florian and he immediately responded and followed up. I received by print a day ago and I love it. In this day and age of AI's and no one seems to care I was impressed. The level of service from this company was/and still is outstanding. I am in the process of ordering more for family as gifts. I will recommend them to everyone!!
Bilder mit WOW Effekt
Die Leinwandbilder sind wunderschön. Dazu eine schnelle Lieferung und ein toller Kundenservice. Wir sind begeistert und können es daher nur weiterempfehlen.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.