I ordered a portrait of my husband and me and it turned out beautifully. He has one eye sewn shut due to sinus cancer about 9 years ago. I don't see him that way so I asked them if they could make it... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I couldn't be more pleased with the canvas reproduction pictures I received from family present. I sent them two photos of my husband and I for two prints - the work they did to produce the canvas pr... Se mer
I cannot say enough good things about my experience with Family Present. Ordering was simple and the final product looks amazing. Add to that the fast turnaround time and the best customer service I h... Se mer
Is there a way that I can leave 6 stars? This company is amazing. There's just no other way to describe them. Initially, my wife Patti and I ordered 3 prints of our dogs, but had a small issue w... Se mer
Företagsinformation
Skrivet av företaget
familypresent – Custom Portraits & Personalized Gifts (USA & Europe). Premium personalized artworks for couples, families & pet lovers. Trusted by 100,000+ happy customers. Official websites: family-present.com (USA) | familypresent.de (Europe) Email: support@family-present.com #familypresent
Crafted locally in the USA & Europe
Custom made with love – since day one.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My husband passed away suddenly in…
My husband passed away suddenly in February 2026 and I ordered from family present -a photo of he and myself taken last summer. It came very quickly. It was easy to order. When I opened the box, I started crying but they were happy memory tears. It is absolutely gorgeous and I’ll treasure it forever top-notch website. Thank you so much.
Loved and treasured!
I have actually ordered three portraits for very special gifts....and they were indeed special and treasured! I LOVED every single one of them. I will definitely order again........and probably again and again!!!! Beautiful and timely!
Poor communication, not good in a pinch
I ordered a custom gift and paid for expedited processing and shipping only for me to have to reach out to the company to learn that not only was it delayed but when it finally arrived, they didn’t include all of the items I ordered. Even the two images that I purchased did not receive digital options for both until I asked. Communication with this company has been awful.

Svar från familypresent
My canvas in the watercolor style
My canvas in the watercolor style is beautiful. Great result from a selfie. It arrived in a timely manner, well packaged and the quality is excellent. I could not be happier.
Great service
The picture I ordered was a gift for my daughter's birthday. She was so surprised when she opened it to see her family's beautiful picture. Thank you familypresent for helping to create lasting memories. I totally recommend this company.
Familypresent offers a good product…
Familypresent offers a good product with great design options, excellent quality, allowed preview, good packaging and rapid mailing. I recommend this company for your family present
My 3 cents worth……
The picture on the canvas I ordered is 5 star plus ….I now ordered 2 more items….This company is incredible….i could easily go overboard with photos on canvas🙃❤️
Great pictures!
familypresent is highly recommended! Transforming photos in watercolors is simply wonderful, whether for personal use or as a lovely gift. The price is absolutely reasonable, and delivery Tages 3-4 days.
Our Experience with Family Present was…Exceptional and the pictures are beyond what I even could imagine!!!!
Our Experience with Family Present was absolutely wonderful. The pictures we sent in of our 4 dogs, Cooper,Blitz,Gracie Mae and last but not least by any means Spud. Spud is the only one we having living now. Gracie Mae was his sister and they both were 8 years old, he has really been lost without her. The picture brought me so many great memories of her and the others. I was totally shocked that the pictures looked exactly like them all!! The work was incredible and the pictures were so clear I could see Gracie’s tongue stuck out. The prices are very reasonable for the high quality you receive in each piece.
I also received a surprise from my husband for 2 additional prints of 2 things we had done along our marriage. They were excellent and so very special. I will order again from Family Present in the near future I’m sure. Also the customer service is excellent and the prints arrive in a timely matter.
I am going to try the poster like on the next ones I receive.
Great Company!!!!!
There was a small glitch with my order
There was a small glitch with my order, but customer service was outstanding in responding to my inquiry about my order and in making it right. I would highly recommend ordering from this company. I have ordered twice and the completed print is beautiful both times.
A moment to remember on the beach in Hawaii
My framed print is beautiful! We are over the moon happy with the print and the lovely way it is framed. My first plan was to save and frame it myself. I am so glad I had it professionally framed by familypresent. We celebrated our 10th year wedding anniversary with a trip to Hawaii. I took my wedding dress with hope that we could find someone to use my phone and take pictures of us on the beach at sunset. We were blessed to find an amateur photographer to help us. I used one of those photos praying it could be used for a print. The results were amazing! Just stunning! You will not be disappointed. Trust this team to honor you or your family with a lovely print. Lenna in SC
Received the picture and we love it
Received the picture and we love it. Great quality with a clear/clean picture. It was a present for my husband and he loved it! It was easy to order, tracking number was sent via email so I knew exactly when it would be delivered.
I can’t say enough about the quality…
I can’t say enough about the quality and care this company exemplifies. The personal touch I had was amazing! The piece they did for me is so beautiful and will bring many lasting memories for not only me but our entire family!! Thank you so much Family Presents you are amazing!!!
I placed orders for portraits as gifts…
I placed orders for portraits as gifts on two different occasions. Everyone loved the portraits, and Florian was very helpful, answering my questions. I look forward to ordering more portraits in the future.
Exceptional quality and the founder…
Exceptional quality and the founder will contact you if any questions. The watercolor prints look like paintings they are gorgeous. They ship fast and in very good protective containers. I've come back twice for more.
High Quality and Superb Customer Service
Not only are the beautiful portraits we received of excellent quality, but the customer service is also outstanding. We recommend this company to you without any reservations.
I could not believe how beautiful my photo turned out.
I could not believe how beautiful my photo turned out. I will be ordering more. Great customer service as well which is so important. Thank you!!😊
Beautiful Prints, Great Customer Service
I ordered 3 copies of a picture. The ordering process was easy and processing was quick. There was a delay with USPS shipping/tracking and I contacted customer service. The response was fast and communication was great. Order arrived and our family was well pleased with finished prints.
Excellent customer service and products
I had an issue with regard to the delay in shipping that I believe was tied to the Postal Service. I sent a request to Family Present over the weekend and was surprised and pleased to get an immediate response and follow up. We received the beautiful watercolor print of our dog shortly after. I highly recommend Family Present and will use them again for any photography we would like to have done in the future
This company is amazing
This company is amazing. They can take a less than good photo and re-pose the dog. Then they create a beautiful water color portrait. You even get to see it before your final order. I will be ordering more!
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