This company is available and all about their customers. My orders were processed and delivered in a very timely manner. The work that they do is professional and absolutely perfect!! Communicati... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a portrait of my husband and me and it turned out beautifully. He has one eye sewn shut due to sinus cancer about 9 years ago. I don't see him that way so I asked them if they could make it... Se mer
I couldn't be more pleased with the canvas reproduction pictures I received from family present. I sent them two photos of my husband and I for two prints - the work they did to produce the canvas pr... Se mer
I cannot say enough good things about my experience with Family Present. Ordering was simple and the final product looks amazing. Add to that the fast turnaround time and the best customer service I h... Se mer
Företagsinformation
Skrivet av företaget
familypresent – Custom Portraits & Personalized Gifts (USA & Europe). Premium personalized artworks for couples, families & pet lovers. Trusted by 100,000+ happy customers. Official websites: family-present.com (USA) | familypresent.de (Europe) Email: support@family-present.com #familypresent
Crafted locally in the USA & Europe
Custom made with love – since day one.
Trusted by 100,000+ happy customers across the USA & Europe. Delivered in 2–5 Days.
Kontaktuppgifter
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sweetest Gift
I am usually hesitant to order when something comes across my facebook feed. However, this was the BEST present and service that I can remember getting in a very long time. I ordered a gift for my aunt who lost her husband a couple of years ago. It arrived quickly and was phenomenal. She could hardly talk when she called to say she got it. She said it looked just like him. This is one of the sweetest gifts I have ever purchased. The communication with the company was great and friendly.
7 februari 2026
Omdöme utan inbjudan
Received the items ordered
I had a few communication problems initially and made payments for expedited handling which was not provided. The communication problem was resolved and the cost of expedited handling was refunded. The artcraft arrived on February 21, 2026 and I am satisfied with the items as they are high quality and meet my expectations.
21 februari 2026
Omdöme utan inbjudan
This company is amazing
This company is amazing. You get exactly what they promised and on time. My wife and I absolutely loved what we received. You can be very comfortable purchasing from familypresent.
Charlie Gentile
12 februari 2026
Omdöme utan inbjudan
Satisfied beyond words
The picture turned out better than I expected and we really like it. Even though we had a small problem with a mixup in the order, it was handled quickly and very professionally. Will definitely use this outfit for any needs in the future
20 februari 2026
Omdöme utan inbjudan
Fantastic likeness
I stumbled onto this site while looking for a Valentine's gift for my new husband and it turned out terrific! I'll be wanting to use them again for future projects for sure!
12 februari 2026
Omdöme utan inbjudan
LOVE MY PRINT
LOVE MY PRINT
I was a little hesitant to order since I hadn't before, but I was super impressed and my print in beautiful!!
I had an issue with my email being eliminated so I emailed them asking that the artwork be sent to my new email. It was handled within an hour. The founder responded herself. Such GREAT customer service! I'll definitely be ordering again!
20 februari 2026
Omdöme utan inbjudan
Ich habe eines Bild für meinen Mann als…
Ich habe eines Bild für meinen Mann als Geschenk bestellt. Dieses Bild hat uns sehr gut gefallen.Es wurde zu einem Smuckstück unseres Hauses. Ich danke Ihnen und wünsche alles Gute!
20 februari 2026
Omdöme utan inbjudan
Bin begeistert von diesem Bild!!
3 februari 2026
Absolutely Beautiful
They did a great job and absolutely amazing
17 februari 2026
Omdöme utan inbjudan
No communication, no order
I ordered a portrait on February 8th (writing this on the 18th)and still haven't received a tracking number nor received a single response to my three attempts to inquire about the status of my order.
There is no communication with the support team. I am still in a dark.
8 februari 2026
Omdöme utan inbjudan
Svar från familypresent
Hi Alla,
I personally wanted to follow up now that your artwork has been delivered, as we haven’t yet received a reply to the emails we previously sent regarding your order.
First of all, thank you again for your patience. The delay should not have happened, and we truly appreciate your understanding while we chose to reproduce the piece rather than send something that didn’t meet our quality standards.
Your order has now been delivered, and as a gesture of goodwill for the delay, we have already issued a 50% refund to your original payment method.
We sincerely hope the artwork arrived safely and that you’re happy with the final result. If anything at all is not exactly right, please let us know — we will take care of it immediately.
Warm regards,
Florian
Founder, familypresent
My husband loved his Valentine's Day…
My husband loved his Valentine's Day gift, and so do we! ❤️ #Husband #ValentinesDay #Gift #Love
14 februari 2026
Omdöme utan inbjudan
Wonderful Quality
I ordered two pictures for my husband’s 80th birthday. I picked out pictures of my two dogs. One picture was of our beloved Lola who passed away in 2023. When I received the pictures, I almost cried! They were beautiful! They looked exactly like our “babies”. I am so grateful that I found family present .You will not be disappointed when you order!
16 februari 2026
Omdöme utan inbjudan
What a delightful result! A family treasure now!
What a delightful result! An ad caught our attention Facebook for the possibility of a water color image made from a favorite photo! As we approached Valentine’s Day and lucky enough to be in our 47th year of marriage we decided to treat ourselves! We chose to have a copy of our very first photo together April 1979 taken by my late mother-in-law. It’s awesome and will be a family treasure. Thank you!!! Great quality and beautifully executed! We love it!
16 februari 2026
Omdöme utan inbjudan
She loved it!
14 februari 2026
Omdöme utan inbjudan
Beautiful Keepsake Memories of our Puppies
I had lost my puppy Zoe suddenly & unexpected with no reason for her passing, it was heartbreaking. This add popped up on Facebook the day after and I decided to order one of Zoe and one of our Pete who passed last year. When I received them, I was so happy with the results. They are beautiful & a keepsake memory! Thank you for bringing them back to life for me in your art!
13 februari 2026
Omdöme utan inbjudan
Ein herrliches Bild
Ein herrliches Bild, was da von meiner Frau und mir entstanden ist.
Sehr emotional.
Vielen Dank an Ihr Team.
Das nächste Bild wieder bei Ihnen.
11 februari 2026
Omdöme utan inbjudan
Super schöne Ergebnisse
Super schöne Ergebnisse.
Das Personal ist auch freundlich und nimmt sehr schnell Kontakt auf um Fragen zu beantworten. Vielen dank.
Auch preislich sind sie unschlagbar für die tolle Qualität.
14 januari 2026
Omdöme utan inbjudan
Wunderbare Idee
Es war ein Weihnachtsgeschenk und mein Enkel und meine Tochter waren so begeistert von der Leinwand! Super danke, gerne wieder!
7 januari 2026
Omdöme utan inbjudan
Svar från familypresent
Liebe Agnes,
vielen Dank für deine Bewertung und dein E-Mail.
Hier muss wohl eine Verwechslung passiert sein. Du schreibst in deiner E-Mail von "Magnete liegen alle in Kreis der Schnur"... Eventuell hast du noch wo anders bestellt. Wir bieten gar keine Produkte mit Magneten etc. an.
Deine bestellte Fußmatte von unserem Shop familypresent.de haben wir bereits am 18.12. zugestellt.
Wir hoffen natürlich, dass du mit deiner personalisierten Fußmatte zufrieden bist. Gerne kannst du uns diesbezüglich noch Feedback geben. Ansonsten würden wir uns sehr freuen, wenn du deine 1-Sterne Bewertung dementsprechend korrigierst.
Liebe Grüße,
Florian von familypresent
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