Great experience and a perfect example of how online shopping takes away from the magic of going into a Music shop and speaking with people who love music and who are experts in the field. You really... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic store. Everyone there is passionate about what they do. The selection of guitars is off the chart. Whether you’re starting out. Looking for that first nice upgrade. Or a once in a lifetim... Se mer
Jay was so helpful. He set up the Bose PA with mixing desk so that we were able to try it out before purchasing. Excellent service and would highly recommend Fair Deal Music Stephen Hill
The way to pay safely on line and the delivery. The delivery man, he was so kind, bringing in boxes, helping me to unpack and then setting up both the stand and digitable piano. Thank you. I was a bit... Se mer
Företagsinformation
Skrivet av företaget
Fair Deal Music offer a competitive price on a wide range of Musical Instruments, Professional Audio Equipment and Music Accessories. We offer FREE delivery to UK Mainland and excellent customer service both online and in our Birmingham city centre flagship store.
Why Fair Deal Music?
Skrivet av företaget
- High Retail Standards
- We do our very best to stay at the top of the musical retail industry and our prices speak for themselves! Fair Deal Music is a music shop that stocks top brands at great prices and provides world class customer support.
- Helping Musicians Since 1987
- We are very proud to have a long history of great service and our customers can count on our experience.
- Expert Music Knowledge
- Fair Deal Music is the best place to come to with your questions about products. There is always an expert at hand when you call us!
- After-Sales Support
- We will continue to be here after you have made your purchase and we will resolve any issues that might arise as quickly as possible.
- What you see is what you pay
- The prices we advertise have tax included.
- Free UK Mainland Delivery
- We pack and send every item without additional cost to UK Mainland. Free shipping is not available if you are from overseas, but, in order of saving you as much as possible, we'll price you individually.
Satisfaction Guaranteed
30 days money back guarantee
Regardless of whether a product is faulty or not, you have 30 days after we deliver it where you can inspect it and cancel the purchase without any reason other than that you no longer want it.
Kontaktuppgifter
79-83 Holloway Head, B1 1QP, Birmingham, Storbritannien
- 0121 643 1685
- sales@fairdealmusic.co.uk
- fairdealmusic.co.uk
4,9
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I purchased a used Gretsch 6118 from…
I purchased a used Gretsch 6118 from fair deal and it is a thing of beauty! I’ve wanted one of these for a long time so I was so happy to pick one up.
5 maj 2026
Cymbals are in great condition and…
Cymbals are in great condition and sound great! It was well packaged and arrived on time
22 juni 2026
Really Happy
A little bit late, but a really good experience with these guys. I was able to make an informed decision buying a Yamaha CP73 also exchanged my fantoms X6 as a part of the deal. The whole exchange was straight forward. Really happy the the board at a great price.
16 augusti 2025
Great guitar, great deal. Happy purchase.
I saw the guitar I bought on line, made an appointment to play it, got a great trade price for mine and paid the difference. Easy, professional and no hassle.
Will buy again.
12 juli 2026
Very happy with my visit at the shop
Very happy with my visit at the shop. I appreciated their advise which was helpful and them honouring a price match.
Most likely my future music store if gear is needed.
12 juli 2026
Knowledgeable and helpful staff
Very knowledgeable and helpful staff, who were not pushy but helped us purchase the best guitar and amp within our budget
Highly recommend this store.
20 juni 2026
how can I give a comment when I never…
how can I give a comment when I never received I NOTICED YOU TOOK THE MONEY OUT OF ACCOUNT john conway I,M NOT HAPPY
10 juli 2026
Svar från Fair Deal Music
Hi John,
Thank you for taking the time to leave your review. We're really sorry to hear that you haven't had the experience we want every Fair Deal Music customer to have.
We've looked into this with Royal Mail, who have confirmed that the parcel was delivered. That said, what's most important to us is making sure you're happy with your purchase, and we'd love the opportunity to put things right.
We've tried to contact you on the telephone number provided to confirm shipping details and left a voicemail. If you could give us a call on 0121 643 1685, we'd be delighted to send you a replacement item completely free of charge.
Our opening hours are:
Monday to Saturday: 9:30am–5:30pm
Sunday: 11:00am–5:00pm
Providing outstanding customer service has always been at the heart of what we do, and our aim is for every customer to enjoy the same five-star experience that thousands of others have already shared here on Trustpilot.
We genuinely hope you'll give us the opportunity to resolve this for you.
We look forward to hearing from you soon.
Kind regards,
The Fair Deal Music Team
Unreal family owned company
Unreal family owned company. Ordered a guitar amp, within 2 hours it was shipped out and I received it no issues whatsoever.
9 juli 2026
Great service.
18 juni 2026
Jay was very helpful
Jay was very helpful, told us what we needed, and at a sensible price.
6 juli 2026
Above and Beyond
Responsive, attentive, cooperative, meticulous — a genuinely terrific job accomplished all around.
16 juni 2026
It would have have been more excellent…
It would have have been more excellent if there wasn't a delay.
16 juni 2026
Svar från Fair Deal Music
Hi Kingsley,
Thank you for taking the time to leave us a review and for awarding us 4 stars – we really appreciate your support.
We're sorry to hear that a delay stopped your experience from being an excellent one. While we're pleased we could help, we know how important timely service is, and we're always looking for ways to improve.
We hope to welcome you back to Fair Deal Music again soon and provide the five-star experience you were hoping for.
Thanks again,
The Fair Deal Music Team
Excellent service and instrument!
Though my main contact was Tom, I had a couple of other questions answered by other members of staff who responded quickly and accurately before I decided to proceed further and engaged with Tom to finalise my acquisition.
All were incredibly helpful but Tom was always responsive and helped me in my decision and then my purchase.
The guitar was accurately described and is in excellent condition as described.
When it arrived without basic accessories, Tom ensured a new set was supplied directly to me.
Overall excellent service and would recommend Fair Deal Music.
13 juni 2026
Pleasant and helpful response from your…
Pleasant and helpful response from your staff.
An excellent Cort bass at a good price has just been received today - good instrument
Delivery was prompt with no problems
3 juli 2026
Very helpful and patient store assistant
10 juni 2026
Svar från Fair Deal Music
Thank you so much for your feedback! I hope you're very happy with your Taylor!
Very friendly and helpful experience…
Very friendly and helpful experience with excellent service, I would recommend you to anyone who needs musical instruments and gear.
R Braham, Birmingham
9 juni 2026
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