Excellent customer service from ESTELLE after weeks/month(s) of being messed around. Estelle sorted out my query promptly and efficiently. Also had such a friendly manner - this is really needed for a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ryan Gough was absolutely brilliant. He came out to fix my gas leak and was so friendly, helpful and professional from start to finish. He explained everything clearly and made what could have been a... Se mer
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The Hewer’s team installed our heatpump a couple of weeks ago. Very skilled and polite team, worked with us and considerate to our needs. Installation went seamlessy and very pleased with the resul... Se mer
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I can’t thank Dave Frances enough for going above and beyond to help me! ❤️ I hadn’t even booked a service - I was simply enquiring to see if he was able to take a look at my boiler pipe, which ha... Se mer
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Företagsinformation
Skrivet av företaget
The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Kontaktuppgifter
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, Storbritannien
- 01452 525854
- suggestions@hewerfm.co.uk
- failsafeplan.co.uk
4,9
Utmärkt
299 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
True Professional!
Lee worked diligently and efficiently to get the job done in a timely manner. He was a true professional, who was respectful to us and our home. Thank you Lee!
3 september 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Lee, Many Thanks Hewer
Fantastic! Thank you, Paul!
Paul went above and beyond today; I am so grateful for all the work he's done for me! Just knowing that it has been done properly and to a high standard has lifted a massive weight off and reduced a huge amount of stress. I can't say thank you enough!
29 augusti 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Paul, Many Thanks Hewer
A+++
Professional, thorough, fast and friendly. Top notch service.
28 augusti 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to the Team, Many Thanks Hewer
Jake Steele attended
Jake Steele attended, was well informed and did a fantastic job, answered all my questions and cleared up behind himself.
28 augusti 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Jake, Many Thanks Hewer
Lee Sherriff was outstanding
Lee Sherriff was outstanding. When our property failed to provide hot water, Lee quickly identified the problem and ensured the replacement part was ordered, delivered, and fitted as fast as possible. He showed real understanding of our personal situation, knowing our 2 year old son was returning home from hospital, and went above and beyond to make sure we had a warm, comfortable home to bring him back to. Exceptional service and care. Thank you, Lee!
21 augusti 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Lee, Many Thanks Hewer
Annual boiler check
Colin Baker did our annual boiler check. He came early within the timeslot, was good. He was very friendly informative and thorough He gave advice and improved the cooker burner gas flow as the flame was low. Thanks
20 augusti 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to the Team, Many Thanks Hewer
Great service today received from Colin…
Great service today received from Colin baker. Very reliable. Very efficient.
13 augusti 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Boiler service
Colin Baker serviced the boiler today. Friendly, and competent in his work.
13 augusti 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Gren
Gren visited my property today to complete maintenance on my boiler.
Had issues with accessing loft hatch as landlord didn’t provide key. Hewer then sorted this out on behalf of landlord so the job could be completed and my young toddlers still had access to heating and hot water over the weekend. Instead of capping my gas. Lovely gentleman. Great customer service, efficient and polite. Thanks Gren!
8 augusti 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Grenville, Many Thanks Hewer
Great Engineer
Ollie the engineer was very friendly and polite and was happy to answer any questions I had!
31 juli 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Ollie, Many Thanks Hewer
The engineer was very polite and helpful
The engineer was very polite and helpful
28 juli 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you for taking the time to leave a review, your kind words will be passed onto the team. Many Thanks from the Hewer team.
Incredible job from Ryan Gough
Incredible job from Ryan gough, very kind, friendly and informative engineer, answered any question and was polite throughout ….. showed us how it all worked and made sure we was happy with everything as he went along, we really appreciate the work he’s done today, 11/10 service!!! He tidied up after himself and made sure everything was looking clean and tidy!!!
24 juli 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you for taking the time to leave a review, your kind words will be passed onto Ryan. Many thanks from the Hewer team.
Colin Baker visited today very friendly…
Colin Baker visited today very friendly and professional.
24 juli 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you for taking the time to leave a review, your kind words will be passed onto the team. Many Thanks from the Hewer team.
Colin Baker visited my home to complete…
Colin Baker visited my home to complete a gas check and was excellent! Efficient and on time - great service. Thanks Colin!
22 juli 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin,, Many Thanks Hewer
Polite, professional and speedy
The engineer was professional, tidy and thorough. He also explained what he was doing and why and gave a detailed report when he finished.
15 juli 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to the team,, Many Thanks Hewer
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Colin, Many Thanks Hewer
Lovely people good workers.
Ryan Gough and David Wilkinson did a wonderful job putting in my new heating system. They were working at 29deg and then had to go in the loft. Which must have been like a oven 🤔. Yet they did the job and cleaned up after themselves.
11 juli 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Ryan and Dave, Many Thanks Hewer
Nicholas was a very pleasant man
Nicholas was a very pleasant man. Easy to chat to so communication was good. Did his job efficiently.
11 juli 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Nick, Many Thanks Hewer
I want to thank the boiler engineer
I want to thank the boiler engineer. Who is a professional. And he had no problem with repair. Everything lasted briefly and efficiently. Thank you Tom D.
Ewa ( Bourton-on-the-Water)
9 juli 2025
Omdöme utan inbjudan
Svar från Hewer Facilities Management Ltd
Thank you so much for taking the time to write us a review, your kind words will be passed on to Tom, Many Thanks Hewer
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