Mark Trafford at Boucher Road branch was amazing. Very helpful, knowledgeable and patient when we visited the store with mum to buy her a bed. He couldn’t have been more respectful, kind or conside... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
EZ living furniture has been amazing from start to finish. I looked at beds in dreams before EZ living & the selection there was 10 times nicer & they were doing a sale. I ordered my bed in April & wa... Se mer
We’ve been returning to EZ Living time and again, and the reason is simple: Sharon and Grace. They are absolutely amazing—super helpful, incredibly knowledgeable, and true experts in their field. Noth... Se mer
We was looking around the store, when we was approached by Dylan. He asked if we needed any assistance, proceeded to engage and interact with us, offering an insight to his knowledge and also just gen... Se mer
Företagsinformation
Skrivet av företaget
EZ Living Furniture is a furniture retailer committed to providing the latest in living, dining, and bedroom furniture. We aim to stock affordable elegant sofas and the most comfortable and supportive mattresses from top brands for reasonable prices. We even focus on the little things and have many unique accessories items to decorate your home for less, like wall art, lamps, or artificial flowers. During Christmas time our showrooms transform into magical Winter Wonderland where you can get a beautiful tree and decorations. Here at EZ Living Furniture, we value high levels of customer satisfaction which is why our sales staff in-store and online have the most up-to-date knowledge of our products and are ready to demonstrate their commitment to providing excellent customer service for all of our customers. We have a number of showrooms across Ireland and Northern Ireland all stocked with our display models. Our online store is the biggest showroom of all though. So visit our website www.ezlivingfurniture.co.uk for product inspirations and more information!
Kontaktuppgifter
Unit 4 Crescent Link Retail Park, BT47 6SA, Derry, Storbritannien
- 08458747487
- websales@ezlivingfurniture.co.uk
- ezlivingfurniture.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff were very helpful
Staff were very helpful and explained how to order and when we could collect the item . All went as described.
Mark Trafford at Boucher Road branch…
Mark Trafford at Boucher Road branch was amazing. Very helpful, knowledgeable and patient when we visited the store with mum to buy her a bed. He couldn’t have been more respectful, kind or considerate and most importantly helped us find the bed that meets mums needs. Thank you Mark for all your help.
Very impressed with the quality of…
Very impressed with the quality of items. Very happy customer. Delivery was prompt and delivery staff well mannered and friendly
EZ living furniture has been amazing…
EZ living furniture has been amazing from start to finish. I looked at beds in dreams before EZ living & the selection there was 10 times nicer & they were doing a sale. I ordered my bed in April & wasn’t moving into the house until June. They kindly delayed the delivery until then. The lady who worked for customer care was so lovely & helpful. The delivery men were also brilliant & brought the bed upstairs to my bedroom. Will 100% use again.
Had great customer service from Sam
Had great customer service from Sam at Crescent Link store. He was friendly and professional it was so refreshing to get such good service I would recommend the store and will definitely return again. Thank you.
Absolutely worth the wait!!
Absolutely worth the wait!!! Packaging was outstanding & was thrilled to bits with the quality of the chairs. My best buy for my outside dining!!! Would recommend 100%.
Thank you, very happy customer
Great customer service
We recently purchased a corner sofa at the Derry store. The process was so easy from making our choice to avtual purchase and subsequently delivery. Kate was extremely helpful and guided us through the process. Graham and John provided a seamless delivery and build of the furniture at our home.
Found a beautiful hall table on the…
Found a beautiful hall table on the website. Finally ordered it on 9 February 2026 thinking it would fit in our car but NOWHERE does it say that the product comes EITHER flat packed or already assembled/built - clearly they just assume that you the customer should obviously know that?!? The only store that had it available was 60 miles away but yet there are closer stores that didn’t stock it - seems the stores are “separate” but have same branding?!?!
Item got delivered to store, email to collect it was a one day window with very little notice. Got a phone call from a rude young man (who I suspect wouldn’t have spoken to my husband like that) essentially telling us to collect and blaming me for the store’s complete lack of storage space for this item…
Trying to pay for delivery myself was also impossible but (female) manager was able to sort it. Turns out they only deliver to “my area” once a month (also not stated ANYWHERE on the website). Delivery for end of February was fully booked.
So after waiting 6 weeks for this item to be delivered, it finally arrived today (27 March 2026) Haven’t even bothered to open the box yet given leaving this crappy review takes priority. Don’t recommend whatsoever, not impressed at all but tbf it’s pretty standard for NI retail it seems.

Svar från EZ Living Furniture UK
OVER THE MOON WITH MY BEDROOM FURNITURE I found on Google EZ Furniture Co the…
I found on Google EZ Furniture Co the only firm in N Ireland & England that does the bedroom furniture that matches mine. I was so pleased I ordered it right away. It matches perfectly & I am really happy as I ordered my furniture 6 years ago from a place called Darwen in Lancashire. It is called Georgia & it’s Grey with a Smokey Oak Wood Top. I am pleased beyond words as I have moved to a 2 bed bungalow from a large detached house with a large corner garden.
Beautiful and comfortable chairs
We went looking for dining chairs
We went looking for dining chairs, but wasnt entirely sure what we wanted. My husband and I had slightly different opinions 😁
Rachael showed us what was available to suit both of us and gave very helpful advice.
Rachael's (Bailie) Holywood Exchange attitude and advice was superb.
Beautiful lamps
Beautiful lamps. Excellent communication with customer service.
Would buy from again.
High standards
Well packaged on delivery, the delivery service was excellent . Arrived on time, love the colour and texture of material. Cushions just a little firm. Was good value Overall, would recommend.
Excellent service by lovely genuine folk
For reference - I ordered a U shaped bed and bespoke kitchen pod which could accommodate a full size oven, fridge and sink/water - with additional storage capacity.
After usually making my own camper furniture on this build - Nissan NV300 H2 L2 - I decided to get some help as I didn't have time, or facilities to make the furniture. At first I was a little sceptical in would they be able to deliver, as I hadn't used them, or heard of these guys before. But after meeting Damon and Natasha, it became apparent that the job was going to be done right, and they worked with me every step of the way to create just what I wanted. Not only did they fulfil the brief, but they went out of their way to help when I wanted to 'tweak' it further to create slightly more space in the van. It was a refreshing change to have people who are A: Honest and helpful and B: Went out of their way to listen to what the customer wanted. The total price was extremely reasonable and the quality of their workmanship was top draw. To note also, the finish on the units made was as mentioned excellent, and if you are not sure wether or not to go for the homemade cushions/bedding, do it! Natasha is working to a high standard when it comes to Upholstrey, and other companies out there would be and are charging almost double the price. I couldn't be more happier with my finished units/seats-bedding - Thanks folks will be recommending.
Ordered from this shop multiple times
Ordered from this shop multiple times, furniture is always great quality and exactly what I’m looking for a delivery drivers are friendly and helpful.
Had a wonderful experience with Kate…
Had a wonderful experience with Kate and Ray in Ez Living Furniture Derry. Very knowledgeable and professional.
Excellent service
Excellent service. Good communication. All very straight forward on collection in store.
Very easy and customer friendly process. Thank-you.
Delivery before Christmas?
When originally ordered I was promised a delivery before Christmas. They came back soon after that only 1 of the 2 sofas could be delivered. I then got a call saying no, both could be delivered. Then I got a call saying the van had left and neither sofa would be delivered before Christmas. They did offer a full refund but I wanted the sofas so asked when they could deliver. They said w/c 12 Jan 2026. A few days later an email came in saying no, it would be w/c 19 Jan as stock taking was being done the previous week. I dreaded the worst come w/c 19 Jan, but 2 sofas were delivered on 20 Jan. However, some screws were missing to connect the legs on one of the sofas. Had to go to Screwfix to purchase some. Despite all that the sofas are superb and I'm glad I waited.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







