Explicitn Omdömen 72

This was, simply, a straightforward transaction. I placed the order and the item arrived a few days later.
I won't see my Grandaughter till the weekend , but i will get her changed into the new garment and see her Mom's reaction, later.

Great product. Very good price and quiet in operation. Highly recommend this product.

It's a typical scam. Too bad this site is still on.

Ordered Make Up Bag 6th November 2025, waited and waited, Contacted their "Support Team" (Or scammer) who said they will chase the "Courier" after multiple kicking the can down the street and its now 29th December 2025 still no ordered and paid for item, Have asked for a refund twice now, keep apologising no please bear with us .But now I am promoting not to use them..SHOCKING SERVICE !!!

Would have given no stars if possible. I bought a light up drawing screen for my grandson. It arrived in a battered box. When we tried it the pens that were supplied with it would not rub off and left the screen smeared, rendering it completely useless. Their returns policy says they refund if faulty, but they wanted me to send it back to HONG KONG at my own expense! I said that was unacceptable and that I wanted a complete refund. They refused and offered to let me keep this piece of garbage and send me £5. After numerous emails back and forth I finally gave in, which is probably what they do with everyone (nice work if you can get it). Then I found that they’d charged me MORE than was stated on the order! Do NOT buy from this company!!

Ordered an advent calendar.
They took too much money from my bank. Wouldn’t refund, wouldn’t cancel, stopped communicating via email. My bank are looking into them for fraud. The item eventually arrived on the 12th December!! That’s useful??! However it was advertised as crocheted characters but what I got was very very cheap card board images with no writing on.
AVOID AT ALL COSTS, DO NOT ORDER OR USE AT ALL.

Ordered item in October , item still not arrived.Charged wrong peice, then told item was lost, no tracking details, then said lost in transit and replacement item was on the way.Cant tell me where item is.Stlli up to six weeks no item and no refund as requested, avoid at all costs.

Avoid at all costs. Nearly 4 weeks and order still not dispatched. Rubbish comms too

item not received luckly paid by klarna so hopefully they will resolve the matter

If I could rate it zero stars, I would!!

Stay well clear of this website, it’s a scam, they send fake tracking details and when contacted, you receive the same automated message.

Do not waste your money on these scammers!

Made an order unfortunately my purchase arrived broken . Contacted customer services explaining the goods arrived faulty and would like replacement. Received my replacement all intact and happy with my purchase. So I am happy to say I had no issues with this company.

Placed an order with them, over a month ago, which still hasn't arrived. I don't believe that it will.

The tracking has been at 'Out for Delivery' for well over 2 weeks now.

I contacted Customer Service, several times, but only ever received generic 'Please be patient' email responses. I asked them three times to remove my details: The first two responses just repeated the lie that my order is on it's way, while the third suggested that unsubscribing from emails would be sufficient.

Complete scammers. Don't give these people your money, or your personal information.

Please do not buy from this company

They sent me the wrong items, and when I asked for a refund they wanted all sorts of evidence of the original order. I provided this and then told me that I had received the right items, despite showing what they had sent me.
Then they offered me a quarter of the cost as 'compensation'. I insisted on a refund but they said that ti woukd have to pay the shipping costs back to China before I had a refund, so essentially I would be out of pocket.
They are you con artists.

I am writing to formally raise a complaint regarding a recent order I received from your company. The product arrived in a non-functional state, and despite my efforts to charge and troubleshoot it, it still does not work.

I have contacted your team multiple times via email requesting either a refund or a replacement, but I have yet to receive a response. This lack of communication is extremely disappointing, especially considering how promptly the payment was taken.

As a consumer, I am entitled to a working product or a full refund under the Consumer Rights Act 2015. I am giving your company 7 days to respond to this message and provide a resolution. If I do not hear back within this time frame, I will be left with no choice but to escalate the matter further, including raising a dispute with my payment provider and submitting a complaint to Trading Standards.

I hope this can be resolved quickly

If you order anything from this company you may as well just throw your money away, I ordered a rotating rotisserie only the company failed to send me the rotating mechanism. I paid over £20 and their resolution was to offer me £3 compensation which didn't even cover the postage fees which demonstrates they admitted liability and failure to comply with the consumer act not that it's done me any good. Please don't order from this company and tell your friend not to order from this company as you will be wasting your money.

Placed my order it was £10.25 they took £13! I emailed the moment I realised which was just 5 minutes after order was placed, said cancel my order! They said we are sorry we will look into this if we took too much we will refund the extra!
Again I said can you cancel my order and full refund! At this time only 10 minutes had past. They did not respond for 48 hours then said sorry your order has been dispatched it’s too late!
The company admitted in a reply email that they did indeed take too much money it was apparently a system error still have not received a refund even for the extra they took!!!! Will NEVER use again!!
When they take your money it even shows on your bank statement under a different name! Skyloto!
To add insult to injury. Had ordered a pet fur cleaning tool and received a window cleaning tool! Absolutely useless company!

Seriously, don't waste your money! Spare yourself the frustration of chasing up the missing parts that you have paid for! This 'company' don't care! At all!!!

Like similar reviewers, I ordered a rotating bbq basket. Received the basket, but no rotating mechanism. After a number of emails I have been offered £1 compensation, which they upped to £3, and finally the shipping address to a warehouse in China, the postage for which I was expected to pay to get a refund. I only ever wanted the missing part.

They are simply deceitful chancers

Don’t buy anything from these people unless you are looking for some rubbish. Bought a phone holder and the magnet does not even have enough strength to hold a regular mobile phone (iPhone 15). It falls. Literally rubbish. If you try to contact them through the email you get some kind of automated reply completely unrelated to your query