J'ai commandé une e-Card pour l'anniversaire d'une amie. Elle ne l'avait pas reçue car c'était sur son mel pro (donc hyper sécur), alors Flightgift m'a envoyé le document en PDF, j'ai donc pu lui imp... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
recently purchased a travel gift card from Flightgift, and it turned out to be a thoughtful and flexible present. The process was quick and easy, and I liked how it can be personalized with a message... Se mer
Företaget har svarat
Vlucht via google flights: €1000 Vlucht via experiencegift: €1289 Dus iemand denkt een cadeau van €300 euro te geven, maar de feitelijke waarde is €11. Ps: kom nou niet met een antwoord dat de g... Se mer
Företaget har svarat
My husband gifted me this hotelgiftcard.com. I use this voucher and it worked well. At first, I didn't received any booking confirmation per email. I use the contact center immediately and they se... Se mer
Företaget har svarat
Företagsinformation
Om Experiencegift
Skrivet av företaget
🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with free priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with free priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
The best travel gift cards worldwide
Skrivet av företaget
- Valid for 2 years
- Enough time to decide where to go
- Free shipping worldwide
- & Instand delivery for digital gifts
- Personalize your gift cards
- Add a photo and a message
- Unbeatable choice
- We offer thousands of gift experiences worldwide
We believe in experiences over things
And so should you!
Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and 2 year validity, it’s the perfect gift for creating lasting memories, anytime, anywhere.
Kontaktuppgifter
Concertgebouwplein 7, 1071 LL, Amsterdam, Nederländerna
- experiencegift.com
Need the perfect gift? 🎁
4,4
Utmärkt
461 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I appreciate the speed with which…
I appreciate the speed with which Anastasia answered to my questions and demands and the friendliness of these emails.
6 januari 2025
Omdöme utan inbjudan
Svar från Experiencegift
Hello Hrasko-Schutz,
Thank you for your kind review!
We're glad to hear that Anastasia was able to assist you quickly and in such a friendly manner. It's always our goal to provide excellent service and make the experience enjoyable for you.
We hope you have a fantastic time with your experience, and we're here if you need anything further!
Kind regards,
Eva
Experiencegift Team
Excellent support
Fulfilled my support question quickly, and efficiently. Thank you, I appreciate the support.
5 januari 2025
Omdöme utan inbjudan
Svar från Experiencegift
Hello Randy,
Thank you so much for your kind words!
We're thrilled to hear that we could assist you quickly and efficiently. It's always our goal to provide the best support, and we're happy we could meet your expectations.
Kind regards,
Nikolas
Experiencegift Team
The product is impeccable
The product is impeccable. The gift presentation is very impressive. My daughter was truly amazed with her gift.
Customers should be aware that shipping is from Europe and adjust delivery timing expectations. I ordered on 13 December and FlightGift arrived in California on 31 December.
31 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hello Denis,
Thank you for your thoughtful review!
We’re delighted to hear that you found the product impeccable and that the gift presentation impressed your daughter—it’s always wonderful to know we’ve helped make a special moment even more memorable.
We appreciate your feedback.
Kind regards,
Nikolas
Experiencegift Team
Got my flight booked
Got my flight booked, really helpful staff when I needed it most. Very responsive and quick.
1 januari 2025
Omdöme utan inbjudan
Svar från Experiencegift
Hello Adrian,
Thank you for your wonderful feedback!
We’re delighted to hear that our team was able to assist you promptly when you needed it most. Providing responsive and efficient service is something we take great pride in, and it's rewarding to know we made your booking experience a smooth one.
We look forward to serving you again in the future. Safe travels!
Kind regards,
Nikolas
Experiencegift Team
Using multiply vouchers for one booking
Prompt response to email enquiry, Customer Service adviser resolved issue straightaway.
2 januari 2025
Omdöme utan inbjudan
Svar från Experiencegift
Hello Mary,
Thank you so much for your kind words and for sharing your experience with us!
We’re thrilled to hear that you had a great time using our service. Your satisfaction is our top priority, and your feedback encourages us to keep improving.
We appreciate your support.
Kind regards,
Nikolas
Experiencegift Team
I purchased the voucher as a gift for my wife
I purchased the voucher as a gift for my wife as a down payment on a holiday this year which we rarely manage to take. I had already checked out some flight prices before we went on your site to book them, then we spotted a problem, your price was 180€ more expensive than I had seen earlier so I rechecked and yes that was still the case. Fortunately for us I was able to get a refund or my 100€ voucher was actually worthless in fact it was going to cost me 80€ more to spend my 100€.
What you could do to improve your service is to add a modest increase to the flight price or it is only a matter of time before social media puts you out of business.
Next time I will print my own gift voucher offering to pay directly towards the cost of the flight when they book direct with the airline.
29 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Dear Andrew,
Thank you for bringing this to our attention, and we sincerely apologize for the experience you had. Your feedback is important to us, and we are doing our best to assist you. We have reviewed previous communication and understand that your case has been resolved.
We also understand your concerns about prices and your desire to get the best value for your gift card. While we strive to remain competitive, please note that we may not always be able to match the airlines directly.
We value your input and look forward to turning this experience around.
Kind regards,
Anastasia
Flightgift Team
Smooth well explained process thru out.
Smooth well explained process thru out.
31 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hi John,
Thank you for your feedback.
We’re delighted to hear that you found the process smooth and well-explained. Your satisfaction is our priority, and we’re glad we could meet your expectations.
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Good experience, flights changed
Company got my flight change rectified. And they corresponded via email with me. The only suggestion I have is for speeder resolution time
2 januari 2025
Omdöme utan inbjudan
Svar från Experiencegift
Hi Nathan,
Thank you for your feedback.
We’re glad to hear that we were able to assist you with your flight change and that email correspondence met your needs. We appreciate your suggestion for faster resolution times and will work on improving in this area.
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Buying it for someone seems seamless and straight forward
The whole Process of buying the gift card is very smooth and straight forward but in terms of the experience, I have yet to experience or have to ask the person that I'm giving it to, other than that, that's all I can say for now.
2 januari 2025
Svar från Experiencegift
Hi Kevin,
Thank you for your feedback.
We’re glad to hear that the process of purchasing the gift card was smooth and straightforward. We hope the recipient enjoys their gift and has a great experience using it!
If there’s anything else we can assist you with, feel free to reach out.
Kind regards,
Michail
Experiencegift Team
Fast and efficient.
Fast and efficient.
I booked a flight using 2 cumulative gift cards. After I had generated the gift codes, I submitted my request. I was answered in a few minutes by the support team, who helped me to book the exact flights I needed. During all the steps of the process (that lasted just a few hours) the staff members gave me the impression to be precisely assisted.
The only discomfort was I received the last message at about 1.00 am.
my first experience with flightgift was absolutely positive.
29 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hi Michele,
Thank you for sharing your detailed feedback.
We’re thrilled to hear that your first experience with Flightgift was positive and that our support team was able to assist you promptly in booking the exact flights you needed. We appreciate your understanding regarding the late message and will take this feedback to improve communication timing in the future.
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
The customer service and website
The customer service, although only via email and chat was very smooth and efficient and very polite communication. The hotelgift.com website is not the greatest in efficiency often taking you back out to have to search all over again.
28 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hi Janice,
Thank you for your feedback.
We’re glad to hear that you found our customer service smooth, efficient, and polite. We truly value your input regarding the website experience and will pass this along to the relevant team to improve the usability. Your feedback helps us make things better for all our customers.
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Response from company was super quick-…
Response from company was super quick- especially considering my request was during the period between Christmas and New Year. Query answered and able to understand what I needed to do from there.
29 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hi Sarah,
Thank you for your feedback.
We’re so glad to hear that your query was answered quickly, even during the busy holiday period. It’s great to know that the response provided you with the clarity you needed to move forward.
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Immediate Responses to Public Reviews, Ignored Emails
Well, well, Flightgift. It seems your team, particularly Vaggelis, is suddenly very responsive when there’s a public review to manage—but where was this enthusiasm for the past 18 months while I was chasing you for a refund?
Your claim that you’ve "always responded" is a blatant lie. I’ve checked my inbox, spam, and junk folders thoroughly—there’s nothing. Odd how your customer service emails go missing, yet you’re lightning-fast to address reviews on Trustpilot. Almost as if you're more interested in managing your public image than resolving actual customer issues.
The cherry on top? You expect me to personally chase Ryanair for a refund on a booking made via your platform, knowing full well Ryanair only communicates with the booker. You didn’t forget to take my money, but you conveniently forget your responsibility when it’s time to act.
Flightgift’s true priority? Swapping your hard-earned cash for "gift cards" with short expiry dates, offering non-existent support, and then scrambling to deflect blame when called out. How many other customers are in the same boat, I wonder?
The only thing you’ve gifted me is frustration, wasted time, and some very bad memories. Avoid this company at all costs.
P.S Experiencegift is the parent company.
30 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Dear Mr Duncan,
Thank you for your review.
We completely understand your concerns, and I can confirm that our team has already reached out to you to provide further assistance and work towards the best possible resolution.
We hope that we will be able to counterbalance this experience for you.
Kind regards,
Vanessa
Flightgift Team
Great gift idea. Great customer service.
Great gift idea. The ability to personalise with a photo of your own is top class.
I encountered a technical difficulty with the delivery of the voucher to my inbox and the customer service staff went above and beyond to sort the issue within 2 hours. I was very impressed.
24 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hi John,
Thank you for your feedback.
We’re delighted to hear that you found the gift idea great and enjoyed the option to personalize it with your own photo. It’s wonderful to know that our customer service team could resolve the technical issue quickly and to your satisfaction. Your kind words mean a lot to us!
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
small problem with voucher but dealt…
small problem with voucher but dealt with quickly and efficiently. many thanks . would use again.
24 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hi John,
Thank you for your feedback.
We’re glad to hear that your issue with the voucher was resolved quickly and efficiently. Your satisfaction means a lot to us, and we’re thrilled to know you’d use our service again!
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
The response to my issue was timely.
24 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hi Gerry,
Thank you for your feedback.
We’re glad to hear that your issue was addressed in a timely manner.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Je suis passée par ce site pour acheter…
Je suis passée par ce site pour acheter une carte cadeau pour ma grand mère pour une compagnie. J’ai fait appel au service client car j’avais des questions. Le service client est super réactif je n’ai jamais vu ça. Agréable de ne pas attendre des jours pour une réponse. J’avais l’impression d’avoir une online par mail. Tout a était parfait ma demande a était comprise et ils ont effectué la réservation pour moi. Je vous recommande ce site les yeux fermés. Merci aux équipes.
21 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Bonjour Ana,
Un immense merci pour votre retour si détaillé et positif !
Nous sommes ravis que vous ayez choisi notre site pour offrir une carte cadeau à votre grand-mère et que tout se soit déroulé parfaitement.
Savoir que notre service client a pu vous accompagner efficacement nous fait extrêmement plaisir.
Nous espérons que ce cadeau apportera beaucoup de joie et de beaux souvenirs à votre grand-mère.
Bien cordialement,
Léa
L'équipe Experiencegift
Care in Questioning
I had a question, and a care team specialist answered in such a clear and task analyzed way, so quickly and intelligently, making the path forward clear and smooth. The ease of use on this site, the variety offered, and the professional and thoughtful answer provided to my question made this a very enjoyable experience. Thank you.
23 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Dear Customer,
Thank you for your wonderful feedback.
We’re thrilled to hear that our care team specialist was able to provide a clear and thoughtful response to your question, making your experience smooth and enjoyable. It’s great to know you appreciated the ease of use and variety our site offers. Your kind words mean a lot to us!
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
My question was promptly answered to my…
My question was promptly answered to my entire satisfaction. Thank You.
18 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hi John,
Thank you for your feedback.
We’re so glad to hear that your question was answered promptly and to your satisfaction.
If there’s anything else we can assist you with, don’t hesitate to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Anastasia and Dimitris are lovely
Anastasia and Dimitris are lovely! they assist you everymoment!!
24 december 2024
Omdöme utan inbjudan
Svar från Experiencegift
Hi Francesca,
Thank you for your feedback.
We’re delighted to hear that Anastasia and Dimitris provided you with excellent assistance. It’s always wonderful to know our team is making a positive impact on your experience!
If there’s anything else we can assist you with, feel free to reach out. We’re always here to help.
Kind regards,
Michail
Experiencegift Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.