Expenzap Omdömen 32

TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Picked up the Platinum package and oh boy! No regrets. Expense tracking integrations are brilliant. Fully recommened if you want to up your personal financial management game.

Betygsatt 1 av 5 stjärnor

Would rate as 0 stars as this is a total SCAM. Fronted by claiming a mystery prize from Boots and to pay £2 postal fee. They even try to take £46 every 2 weeks without your authorisation, nothi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Truly, the best service to sort out my money matters. Luv their transaction categorization feature, real handy!

Betygsatt 1 av 5 stjärnor

This is a SCAM they somehow use unauthorised card payments, reoccurring every 14 days, for £46 which they ever so innocently state that you signed up to!! Nobody signed up to this. This is Fraud in my... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Your all-in-one solution for seamless money management. Simplify your finances, track expenses, and secure your future. Join us on the path to financial success today!


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

32 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Andra tittade också på

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

A scam, don't sign up

I too have been duped into signing up for a financial subscription using a boots promotion via Facebook. I cancelled soon as I realised & hope nothing further happens. Don't believe these 5* reviews as believe they are false write ups.

6 april 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Hi Alan,

We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Scam

05/04/2025. Further update. Having provided information requested by Expenzap customer support along with the bank transaction, I have heard nothing more from them.

Update.No misunderstanding. The £2 transaction on my bank statement is to your company. I am in contact with customer support and have provided the link to Boots Mystery Box, screenshots of the deal and my bank transaction.
I will remove this review if no money is taken from my account.

Scam.
I have been scammed by entering a Boots Mystery Box survey and paid £2 for delivery fee.
This appears to be a scam and I did not set up an account with Expenzap. I did not give them my details and did not agree to paying for a subscription.
I want this account closed asap and any subscriptions cancelled.

4 april 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Hi Fiona,

We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Expenzap have used my details to charge…

Expenzap have used my details to charge me for a subscription that I didn’t want. I do not believe they practice in good faith and when I asked for a refund for the service I had not, and will not use, I was told that they couldn’t refund me even though their website says they can

12 januari 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Hi Marcus,

We are sorry to hear about the problem you have shared and I have informed our support team about your case. The team will be reaching out to you to understand the situation and clear the misunderstanding.

To expedite the case, we encourage you to reach out to our team at support@expenzap.com or visit our website expenzap.com where you can speak to our support team via live chat.

Please inform them that you have open your case with us on Trustpilot and they will be aware of your case.

Customer satisfaction is very important to us, rest assured that we are here to assist you.


Sincerely,
Expenzap Team

Betygsatt 5 av 5 stjärnor

With it

With it, budgeting for essential monthly expenses has never been easier, kudos to the team!

28 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Truly

Truly, the best service to sort out my money matters. Luv their transaction categorization feature, real handy!

10 september 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer