Expenzap Omdömen 32

TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Picked up the Platinum package and oh boy! No regrets. Expense tracking integrations are brilliant. Fully recommened if you want to up your personal financial management game.

Betygsatt 1 av 5 stjärnor

Would rate as 0 stars as this is a total SCAM. Fronted by claiming a mystery prize from Boots and to pay £2 postal fee. They even try to take £46 every 2 weeks without your authorisation, nothi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Truly, the best service to sort out my money matters. Luv their transaction categorization feature, real handy!

Betygsatt 1 av 5 stjärnor

This is a SCAM they somehow use unauthorised card payments, reoccurring every 14 days, for £46 which they ever so innocently state that you signed up to!! Nobody signed up to this. This is Fraud in my... Se mer

Företaget har svarat

Företagsinformation

Skrivet av företaget

Your all-in-one solution for seamless money management. Simplify your finances, track expenses, and secure your future. Join us on the path to financial success today!


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

32 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Andra tittade också på

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Des fonctionnalités fiables et une…

Des fonctionnalités fiables et une interface simple rendent ce produit facile à utiliser au quotidien. Je peux suivre mes dépenses, visualiser mes progrès et identifier les tendances dans mon budget. Les rappels sont pratiques pour les factures. La sécurité est optimale et je lui fais confiance pour mes données financières.

26 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Reçu une offre promotionnel…

Reçu une offre promotionnel d’anniversaire à Rituals pour 2€, avec toutes mes coordonnées dessus, via une adresse contenant « ritualservice » dessus.

Je reçois un mail de ce service d’arnaque, et clairement une arnaque vu les efforts qu’ils mettent à cette supercherie, qui compte prélever bimensuellement de l’argent sur mon compte pour quelque chose que je n’ai pas demandé.

Comment ce site existe encore.

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Valued Customer,

We are sorry to hear about the unpleasant experience you had with us. Expenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Pitty I have to give a star at all

Pitty I have to give a star at all
This company has taken my money total of $227 8 weeks later and still waiting on getting my money back
This company needs to be stopped
I warn people not to hand there money over to this company Excepanse

25 juli 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Karen,

We are sorry to hear about the unpleasant experience you had with us. Expenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

fake company

My review of this fake company is unprintable so I’ll leave it like that!
They rob people simple as that.
No service given
Fraud teams are investigating.
This company is a front for fraudulent activity!
£186 owing to me!

NO MISUNDERSTANDING AT ALL
FRAUD DEPARTMENT ISSUED MY MONEY BACK ARE INVESTIGATING
YOU WILL BE STOPPED ROBBING PEOPLE!

19 augusti 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Kenda,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Fraudulent

Not sure who this company is but they tried to take £30 out of my account. Not even sure what exactly they wanted to take the money out of my account for. I have advised my bank that this was a fraudulent transaction and asked them to take the necessary action. Do not trust advise your bank right away.

24 juli 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Valued Customer,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Scammer be aware

Scammer. Taken £46 out of my bank account on several occasions. Cancelled my card which stopped it. Now in dispute with my bank as they tried again for another £46. Absolute joke and who are they nobody knows. This is not a nice experience and no doubt I'll get their usual response to my write up. SCAMMERS be aware

21 juni 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Mark,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Massive scam

Massive scam. My Mum fell for a boots promotion for £2 and twice a month they've been taking £23 out. Fortunately I have stopped it and reported it to the bank but whether or not we will see our money again I'm not sure.

13 juni 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Meg,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

THIS IS A SCAM

15 maj 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Laura,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Scam

Said I would get a boots box. But then later took 46 pound. Absolute scam.

6 maj 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Kim,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Scam

Had money taken from account for supposedly Boots surprise box, they have since taken 2 payments of £46 from my account which I did not authorise

13 maj 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Sandi,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Scammers who con you into subscription

Would rate as 0 stars as this is a total SCAM.

Fronted by claiming a mystery prize from Boots and to pay £2 postal fee. They even try to take £46 every 2 weeks without your authorisation, nothing I clicked on said anything about a subscription. Scammers!

I have contacted them to cancel amd yet to hear anything. Let's hope no more money is taken. Police and National Cyber security have been contacted.

11 maj 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Traci,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

This is a SCAM they somehow use…

This is a SCAM they somehow use unauthorised card payments, reoccurring every 14 days, for £46 which they ever so innocently state that you signed up to!! Nobody signed up to this. This is Fraud in my opinion. My wife was also caught with the Boots £2 mystery gift offer. She unfortunately used her card to pay the £2 fee that this so called subscription company has used to remove unauthorised funds from her account. Police and banks informed as well as National Crime Agency.

17 april 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Hi David,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Scam

Scam - scam.

Dupe you into paying for a Boots mystery box that doesn’t exist and then sign you up for a subscription.

False information and selling!!

21 april 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Valued Customer,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Scam scam Scam .......

Scam scam Scam people be carefully as these people have done a two subscriptions under my name and took money out and I've never heard of this company not amused in the slightest

20 april 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Hi Janette,

We are sorry to hear about the unpleasant experience you had with us. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

SCAM BEWARE

SCAM UPDATE 18/04/25
In reply to your respone, there is no misunderstanding as several reviews refer to automated subscriptions by responding to online questionnaires claiming to be reputable high street shops (M&S, Boots etc) and the name expzassistline.com comes up as a result. If this is not associated with you then please explain how a subscription is activated directly with expenzap.com??

The postings from this company are a SCAM. I responded to an M&S survey and paid a delivery charge of £2 for a gift for taking part. In doing so they claim l have subscribed to a 'financial service'. I only became aware of this so called subscription when a further payment of £32.20 was been taken without any notification. Watch out for expzassistline.com Unsubscribe from this fraudulent subscription by clicking cancel online

2 april 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Dear Zoe,

We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Betygsatt 1 av 5 stjärnor

Fraud

My daughter and I also have been scammed through a boots promotion. Trying to take money out of accounts with no authorisation. We have not signed up for anything and therefore have cancelled our cards and alerted the fraud squad.
I will not be logging into anything. I have sent support an email informing your company to delete my details and will let others know to protect themselves.
The other company hiding behind this promotion is also based in Czech Republic & are called Yosiempre Media S.Ro.
Please stop this company

12 april 2025
Omdöme utan inbjudan
Logotyp för Expenzap

Svar från Expenzap

Hi Rachel,

We are sorry that you left a negative review for sharing an issue that has nothing to do with our service. Xpenzap is a subscription service that functions as an online financial planner and adviser. The situation you described has nothing to do with our service and we think there is a misunderstanding.

If you would like to cancel your subscription, please log in to your account, navigate to your profile page and follow the instructions to cancel your subscription.

Our support team will contact you to help you. But since we do not have your full name on Trustpilot, we are unable to find your contact details. You can also contact us at support@expenzap.com or visit our website expenzap.com where you can talk to our support team via live chat. Please inform them that you have raised your case with us on Trustpilot and they will understand your case.

Customer satisfaction is very important to us. Rest assured that we are always here for you.

Best regards
Support Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer