It took a little time to receive the Fast Track passes but once received all was good. Well worth the cost as we flew through security at Malaga airport, the queue for 'general' security was very long... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A FastTrack service that creates extra hassle before you even reach the airport. I paid for a one-off Newcastle Airport FastTrack pass and was told it would arrive “straight away”. The confirmation... Se mer
Thought I was buying a one off fast pass and see in my bank today that they are trying to deduct £79 in a subscription I did not want nor request. Avoid this company like the plague - sharp practice,... Se mer
STAY AWAY FROM THIS SITE. Booked fast track for an airport. Got zip files which I can’t open. Got signed into a £70 something a month subscription. Then oddly started getting random companies attempti... Se mer
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My pass didn’t arrive for 35 minutes so…
My pass didn’t arrive for 35 minutes so I had to repurchase through the airport website as the queue would’ve been 35 minutes long anyway.
I was in a rush and the subscription wasn’t made clear enough so I’m glad I realised that before I was charged. I am in the process of disputing this charge but they’re unlawful according to the uk trading standards.
Scammers
Scammers tried to set up a recurring payment of £79 from a £10 fast pass to Manchester Airport
scam
es wird ein abonnement verkauft, welches nutzlos ist. ich habe anzeige erstattet
Exec pass dodgy subscription charge tactics
Used exec pass to buy a fasttrack ticket for edinburgh airport.
The pass came through delayed, which was annoying since I was in a rush. 3 days later they attempted to charge £79 to my card (blocked by Monzo - thank you!) and I got an email saying “welcome to your 3 month membership” I’d never agreed to a 3 month membership!
Happy that my bank did a great job protecting me, but really annoyed at the underhand tactics of exec pass
THIS IS A SCAM!
THIS IS A SCAM!
You will unknowing be signed up to a subscription and get changed £79 3 days later.
I bought this through Glasgow airport website but somehow it went through Execpass.
Get the account blocked on your bank!
Wish I'd just stayed in the queue!
Same experience as so many others. I purchased two fast track passes only to subsequently discover (from the small print on the Exec Pass website) that "simply purchase a fast track ... to become an active member" of its $79 per quarter premium membership plan for "the frequent flyer who lives out of a terminal".
Thankfully I spotted this in time and was able to cancel before any payment was debited but note that clicking the "unsubscribe" button in Exec Pass emails merely unsubsribes you from their mailing list, it does not cancel your membership.
For added protection I have also placed with my bank a block on any further payments being taken from my card by Exec Pass as a continuous payment authority had been set up for the card I had used to pay.
I want to access passes 1st.
Scammy and deceitful business practices
I purchased a 10EUR pass from them because I was in a hurry.
A few days later I was charged 79 EUR. I blocked the merchant immediately.
Avoid this service at all costs. They pray on people who are in a rush and do nor read reviews. Absolute scam.
Avoid.
My 4 friends and I each purchased a…
My 4 friends and I each purchased a fast track pass for the airport on Sunday, but 3 days later we all received emails welcoming us as members, and exec pass took €79 from all our accounts, and we were unaware we were signing up for a membership pass. I've emailed them looking for a refund and they haven't responded to my request. Complete and utter scam.
Very good experience
⭐ Disappointing experience with an…
⭐ Disappointing experience with an unexpected subscription charge
I purchased two Fast Track passes at Leeds Bradford Airport for £10 each because the security queues were extremely long and I was worried about missing my flight.
I subsequently discovered that I had been charged £79 for a three-month subscription. I did not realise that purchasing the Fast Track passes would result in a recurring subscription, and this was not what I intended to purchase.
I contacted the company to request a full refund. Although they cancelled the subscription, they refused to refund the £79 and have now offered me just 20% as a goodwill gesture.
I have never used any of the subscription benefits.
I am extremely disappointed with the way this has been handled. I would urge anyone considering purchasing Fast Track passes to check very carefully whether they are also signing up to a recurring subscription.
I am still seeking a full refund.
disgusting scam
disgusting scam! do not buy you will be signed through a subscription as 79£ pound will come out of your account including the 9£ paid for original fast trac ass - awful horrible customer service spoke to anne
I bought a fast track for my parents at…
I bought a fast track for my parents at Leeds airport on 13th September the fast track didn’t work and I paid £20 for it came with the wrong name I had to buy another one from airport website. Now I have been charged £79 for a subscription I don’t ask and I managed to cancel it today but waiting if I will be refund for that or not. It’s a scan
SCAM
SCAM! Like others have found to their cost, this company are a bunch of crooked con artists surreptitiously and without authority signing you up for a £79 subscription as well as the pass fee. The airport authorities are complicit in this scam. our passes purchased from Luton Airport website. AVOID!
Not fast!
We tried to get fast track whilst stuck in a queue at Leeds on Sunday morning 13th Sept. The company took the 20 pound but it took 30 minutes to arrive so a waste of time. We then found out after 3 days there would be a charge for 80 pound for a subscription which as others stated isn't clear, if it was I wouldn't have ordered. The telephone wasn't answered but I did manage to get the subscription cancelled by email but not a refund on the fast track, which I assumed would be instant. We will never use again.
scammers
scammers
They sell a standard subscription disguised as "Fast Track" and won't refund the money, even if you haven't used the service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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