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Excel Clothing Omdömen 565

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TrustScore 4.5 av 5

4,5

Herrkläder
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought a barbour sidney coat, 50% cheaper than Barbour direct. Genuine product as tried on at barbour, true quality item. Small postage fee, arrived in 3 days. Highly recommended

Betygsatt 5 av 5 stjärnor

I recently ordered from Excel Clothing and the experience was absolutely faultless. The ordering process was straightforward, and my package arrived quickly and was securely wrapped. Unfortunately, t... Se mer

Betygsatt 2 av 5 stjärnor

I ordered uggs for my girlfriend for Christmas from here. She had old uggs from original website, and the quality was incomparable. These were fake. Everything looked similar, but it wasn’t wool in th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

There was a problem with parcel customs clearance in Canada that took me a month to receive. However, Excel clothing customer support was so helpful and accountable throughout the delivery process and... Se mer

Företagsinformation

  1. Herrkläder
  2. Barnkläder
  3. Damklädesbutik

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

565 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

This is my first time ordering from…

This is my first time ordering from Excel. I ordered one dress but was charged for three. This may have been a typo error.i notified Excel immediately . I am waiting for a response that this has been corrected.

21 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Cashback not received

Cashback not received

Was supposed to receive 10% cashback with the order, 3 months later they have apparently moved to a different agency from when I originally ordered so the cashback won't be available. Very disappointing and I will never be ordering from this company again

18 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service!

Great shopping experience at excel during their current winter sale. Emily was like my personal shopping assistant. Nothing was a problem. Great range of nice clothes with a personal touch.

13 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor returns policy

Poor returns policy, will just be ordering direct from designer online, where I know I will be able to return if the product is not suitable.

2 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Service from Excel

I was after a pair of UGG neumel Chelsea boots and Excel were the only firm I could find with them in stock in my size (the boots are like gold-dust!). I’d not heard of Excel but having read reviews, was happy to give them a go. The boots arrived very quickly, were very securely packaged and were perfect for me. I received an email update letting me know once they’d been dispatched.

I’d have absolutely no hesitation is using them again. Fantastic service.

16 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service for returns..

I have been trying to return an item for 3 weeks and the size is too big. I have sent 3 emails as advised with no response. They have relied to an Instagram message but no further messages to me asking how I return an item as per their returns policy. I would love to resolve this with the business but i feel down with the contact and can’t afford to keep a £100 pair of shoes that don’t fit. I won’t be reordering due to the poor customer service. I’ve never known a returns policy to be so poor

15 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very sceptical at first since this is…

Very sceptical at first since this is my first time with Excel Clothing, and it was the best online price in UK I can find for Moose Knuckle Ballistic Bomber jacket at that time. Too good to be true, but bit the bullet and hit buy. Upon arrived, less then 24hours later, it was magic! 100% authentic MK, NFC tag checked out good, warranty registration done via official MK website, comes with original MK wooden hanger, quality is just impeccable! Also, Excel Clothing provided the return label in case I need to return the piece, very thoughtful. But I will not be needing it though, I'm just very satisfied with the overall buying experience and the delivered product. Thank you Excel Clothing, 5⭐️ rating indeed.

14 november 2023
Omdöme utan inbjudan
Logotyp för Excel Clothing

Svar från Excel Clothing

Thank you Johan for taking the time to review your service with Excel Clothing. Making your first purchase with a new company on such a premium product can be daunting.

We are a family-run business for over 36 years and pride ourselves on doing the best we can for our customers. We are glad you have enjoyed your first experience with us and look forward to doing business with you again.

The Excel Team.

Betygsatt 5 av 5 stjärnor

First time I have used this company.

First time I have used this company.
Great price Belstaff Jacket.
Very good at replying to my Qs.
I did ask if I can return the Jacket has Belstaff are a small fitting, they sent me a return label straight away.
No return needed.
Will use again for sure.

20 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excel... They Certainly Do... :)

I Bought A Garment From Excel And Asked Them To Delay Postage As I Worked Away From Home... Before The Package Was Due To Be Dispatched I Bought A Further 2 Garments And Again Asked For Delay In Dispatch... And All 3 Garments To Be Dispatched Together... I Must Have Sent A Million Emails But The Guys At Excel Lapped Them Up And Responded In A Fast Time... Polite And Courteous...Package Arrived The Day After I Arrived Home ** Perfect Timing.. Thanks... Had To Return 2/3 Garments Due To Fit Issues And The Refund Was Sent Through In A Timely Manner... 5*'s And A+ From Me... I Look Forward To Many More Purchases.... Thanks... Steve

13 oktober 2023
Omdöme utan inbjudan

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