Excel Clothing Omdömen 565

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Bought a barbour sidney coat, 50% cheaper than Barbour direct. Genuine product as tried on at barbour, true quality item. Small postage fee, arrived in 3 days. Highly recommended

Betygsatt 5 av 5 stjärnor

I recently ordered from Excel Clothing and the experience was absolutely faultless. The ordering process was straightforward, and my package arrived quickly and was securely wrapped. Unfortunately, t... Se mer

Betygsatt 2 av 5 stjärnor

I ordered uggs for my girlfriend for Christmas from here. She had old uggs from original website, and the quality was incomparable. These were fake. Everything looked similar, but it wasn’t wool in th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

There was a problem with parcel customs clearance in Canada that took me a month to receive. However, Excel clothing customer support was so helpful and accountable throughout the delivery process and... Se mer

Företagsinformation


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

565 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Bought a barbour sidney coat

Bought a barbour sidney coat, 50% cheaper than Barbour direct. Genuine product as tried on at barbour, true quality item. Small postage fee, arrived in 3 days. Highly recommended

7 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic 5 star service ,

I ordered a Belstaff Jacket and it was with me within three days, Fantastic service, fantastic Product well wrapped and also at a Great price , i could not fault these guys , and would highly recommend them to anyone , A big thanks for a 5 Star service well done ,

10 februari 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I ordered uggs for my girlfriend for…

I ordered uggs for my girlfriend for Christmas from here. She had old uggs from original website, and the quality was incomparable. These were fake. Everything looked similar, but it wasn’t wool in the uggs, some synthetic material. Return was easy enough and quick, but cost €10.

3 januari 2026
Omdöme utan inbjudan
Logotyp för Excel Clothing

Svar från Excel Clothing

We think you may have mistaken us for someone else. We can see you have left an organic review from Turkey. We are based in the UK and from our records we have never shipped anything to Turkey. Feel free to call UGG customer service in the UK and they will confirm we have been an official partner and stockist of UGG for over 20 years.

Betygsatt 5 av 5 stjärnor

Faultless service and a company you can trust

I recently ordered from Excel Clothing and the experience was absolutely faultless. The ordering process was straightforward, and my package arrived quickly and was securely wrapped. Unfortunately, two of the three items didn’t fit me, but this is where they really shone. The 'no quibble' return process was completely effortless, making it so easy to get things back to them.
It is rare to find such outstanding Customer Experience these days. I am guaranteed to be back because I know they can be trusted. Highly recommended!

1 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

There was a problem with parcel customs…

There was a problem with parcel customs clearance in Canada that took me a month to receive. However, Excel clothing customer support was so helpful and accountable throughout the delivery process and resolved the issue by contacting the UPS and the border services. I safely received my parcel and very happy with the items. I would order again from here. You gained my trust!

8 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've never heard of Excel Clothing…

I've never heard of Excel Clothing before so after reading the reviews I decided to order from them.
Very impressed with the speedy delivery and the product I bought was well packaged and a good buy.
I would order again from Excel Clothing.

5 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Jellycat !

The lovely David helped us on our Jellycat hunt , was so delighted to get the really big Jellycat Jack ! He also gave me some Jellycat stickers which was so lovely ! I will definitely be back 🖤

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent, friendly service. There are lots of fabulous brands under one roof. The staff are wonderful and are always very helpful.

28 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful customer service

Awful customer service. My parcel never arrived and Excel Clothing hardly care. I've received just one email in over a week saying they will investigate with Royal Mail. No apologies or any offer of replacement/refund. I've spent over a £100 with them with nothing in return. They just don't seem to care.

25 juli 2025
Omdöme utan inbjudan
Logotyp för Excel Clothing

Svar från Excel Clothing

Hi Louise

We do apologise for your experience with Excel. Sometimes things go wrong. We did ask Royal Mail to investigate the issue. Unfortunately, they took a few days longer than they normally do. We did email yu this was the case. If you check your Klarna account, your refund was processed the day before your review.

Once again, sincerest apologies

Excel Clothing

Betygsatt 5 av 5 stjärnor

Excel Clothing delivered my order…

Excel Clothing delivered my order quickly, and the quality was top-notch—100% authentic! The website is easy to navigate, and the staff were friendlyНin-store. However, the returns process could be clearer, as I had to dig for refund details. Great for premium fashion, but double-check their policies!

28 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A lovely place to shop

Nikki and all the ladies downstairs are always so helpful when I am in the shop. They are great at offering honest advice and never push you into buying anything. David is also extremely upstairs and we are always made to feel very welcome m just a pity I don't have enough money to buy everything i like!

20 mars 2025
Omdöme utan inbjudan

Detta är Trustpilot

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