Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve been using the Evolve You app for 6 years now, and I can honestly say it’s been one of the most consistent and supportive parts of my fitness journey. The workouts are effective, easy to foll... Se mer

Betygsatt 1 av 5 stjärnor

Kundenservice absoluter Schrott. Die Testphase von 7 Tagen ging eigentlich sozusagen nur 6 Tage, weil man 24h vorher kündigen muss, sonst geht man automatisch in einen Vertrag. Das habe ich verpeilt u... Se mer

Betygsatt 1 av 5 stjärnor

Annual renewal process is a trap when you sign up on website. They don't send you an email letting you know it is renewal time and when I canceled it on the renewal date and kindly asked for a refun... Se mer

Betygsatt 3 av 5 stjärnor

Good weight tracking. Clear view of the program and excersie I chose. New workouts by trainers. It's not stagnant and just the same. It keeps evolving. Improvements; give different motivational... Se mer

Företaget har svarat

Företagsinformation

  1. Fitness och näringslära

Skrivet av företaget


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

669 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

*Beware of fine prints and autorenewals taking advantage of customers*

I didn't use the app after a couple of months. However, I didn't realise it was auto-renewing and didn't get any email notifications until they charged my card a year later. When they did, I asked for a cancellation and refund. Unfortunately their customer service is not understanding citing their fine print and refused to refund me the $150AUD. Not ethical at all.

28 augusti 2024
Omdöme utan inbjudan
Logotyp för EvolveYou

Svar från EvolveYou

Hi Jenny, as outlined when signing up all subscriptions are auto renewing and would need to be cancelled at least 24 hours prior to the renewal date to avoid further charges, this can be actioned at any time and would come into effect at the end of the current subscription period. Details of your subscription including the renewal date and billing amount are confirmed via email when purchasing, and can also be viewed on your account through the website where you can manage your subscription. As no cancellation was applied in line with our cancellation policy, there would be no refund issued.

Betygsatt 4 av 5 stjärnor

Great workouts but app needs to be more intuitive

Great workouts. I feel the app’s functionality needs to be improved so it is more intuitive e.g. filter workouts by equipment, time, focus (there is a section of the app where workouts are categorised into lower body, upper body etc but there is no way to tell what equipment is needed unless you click into the workout and check - time consuming).

Don’t let that deter you though. The workouts are top notch. Thank you Evolve You team x

13 augusti 2024
Logotyp för EvolveYou

Svar från EvolveYou

Thanks for your feedback, the team are working hard to improve the app to provide a seamless experience 💙️

Betygsatt 5 av 5 stjärnor

Good. No issues

No issues and received my order in a timely fashion. Happy with my item and would recommend this site to anyone.

19 augusti 2024
Logotyp för EvolveYou

Svar från EvolveYou

Thanks for your review 💙️

Betygsatt 5 av 5 stjärnor

The Evolve you app has completely…

The Evolve you app has completely changed my life, I love it and wouldn’t use another app… ♥️

15 augusti 2024
Logotyp för EvolveYou

Svar från EvolveYou

This is incredible, we're so happy that we've been able to help you on your fitness journey 💙️

Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service. Used the free trial for them to take £90+ out my account a week later, I cancelled this and opted in for the monthly payment of £15.99 which has been paid to be blocked for the second time from using the app. Tried to start the subscription again and now they want £37.99!! Contacted on multiple social media accounts and nothing back! Really disappointed as the app was amazing.

19 augusti 2024
Omdöme utan inbjudan
Logotyp för EvolveYou

Svar från EvolveYou

Thanks for your review. As detailed when signing up subscriptions will automatically renew at the end of the free trial if no cancellation is applied at least 24 hours before this ends. If you've purchased your subscription through a third party such as Apple there is an option to cancel and reselect another subscription option, which may be what has caused the issue with accessing the app. We have experienced high levels of contact recently and so response times have been longer than normal, however we hope this has now been resolved for you. If you do need any further assistance please reach out to us on community@evolveyou.app

Betygsatt 5 av 5 stjärnor

I love the app

I love the app! So much information and it’s all a one stop shop. I’ve never felt so consistent with my healthy lifestyle before! And the evolve you team is always there to help with any support. Only thing I wish the app would do is track macros on a daily count, so I don’t have to go to each meal and count them myself. Great job team!!

2 augusti 2024
Logotyp för EvolveYou

Svar från EvolveYou

So glad you love the app! Keep up with your consistency and your incredible work 💪️

Betygsatt 5 av 5 stjärnor

I absolutely love this app!!

I absolutely love this app. I’ve been using it since October 2023 and I don’t have any gym anxiety anymore about what I’m doing once I’m there, I love that I can keep track of my progress, love that you can get a more in depth explanation of each exercise and how to do it. There are so many programs to choose from and I actually look forward to my gym sessions every day now! The only thing I am not as much of a fan of in the recent update is that the countdown timer doesn't continue to count down if you exit the app, but it’s a small con in comparison to all the pros the app provides. I honestly can’t recommend this app enough and tell everyone about it!

24 juli 2024
Logotyp för EvolveYou

Svar från EvolveYou

Hey, thanks for your review. It's incredible to hear how the app has helped you gain more confidence at the gym to help you achieve your goals! Since receiving this feedback from our community we have now updated this so this is no longer an issue! 

Keep up your incredible work!

Betygsatt 5 av 5 stjärnor

best workout app to ever exist

best workout app to ever exist. it has changed my relationship with exercise and food towards the better. i cannot imagine my life without working out and moving my body now, all thanks to krissy and evolve you ✨❤️

2 augusti 2024
Logotyp för EvolveYou

Svar från EvolveYou

Keep up your incredible consistency! 🔥️

Betygsatt 5 av 5 stjärnor

Best workout app!

I love evolveyou without it training gets boring, I have never seen so much progress in my life, but I would love if there was a way to pause a program or have a way of moving workouts around not for just the week.

29 juli 2024
Logotyp för EvolveYou

Svar från EvolveYou

Thanks for your feedback! Keep up your incredible work 💙️

Betygsatt 1 av 5 stjärnor
Logotyp för EvolveYou

Svar från EvolveYou

Thanks for your feedback. We have since updated the app to 8.0.6 please let us know if you're still experiencing any issues to community@evolveyou.app so we can investigate further 💙️

Betygsatt 1 av 5 stjärnor

Poor design

After having tried many different flasks, I personally find this bottle the hardest to use. When trying my hardest, I am finding that barely any water is coming up the straw so I end up having to open the lid to get a proper drink.
The design is nice, but definitely not practical.

26 juni 2024
Logotyp för EvolveYou

Svar från EvolveYou

Hey, thanks for your review. This doesn't sound like your bottle is working correctly. Please can you message us at community@evolveyou.app so we can sort you out with a fully working bottle 💙️

Betygsatt 4 av 5 stjärnor

The upgrade is good but one downgrade

The upgrades are good, especially the automatic countdown and better presentation of metcon rounds as it helps to prevent movement interruptions. However, the drawback is that I cannot have the app in running in the background during breaks or any time the countdown is running because the countdown stops.

19 juli 2024
Logotyp för EvolveYou

Svar från EvolveYou

Thanks for your feedback. We have now made a number of changes linked to the app including the timer based on feedback 💙️

Betygsatt 3 av 5 stjärnor

I absolutely love the app but

I absolutely love the app and the whole concept. But the New update is not as functional as before and needs more update. When choosing an alternative exercise it doesn’t put the correct ones with same muscle group and no stretches. The rest timer stops of the app isn’t open and phone on. Just needs some updates to correct it.

18 juli 2024
Logotyp för EvolveYou

Svar från EvolveYou

Thanks for leaving us a review. We've now released our latest update which has resolved these issues in version 8.0.6 💙️

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Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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