Absolutely atrocious customer service. Written 6 emails now asking about a refund and only had one automated reply. You cannot call the refund dept direct apparently. It seems this company are really... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A great experience for my Son. He was brilliant at his driving lesson had a fantastic Driving Instructor who encouraged him! He really loved the high speed BMW lap too! Staff friendly, helpful and ve... Se mer
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Staff members were soon helpful, friendly and polite. The day was definitely memorable for me and my Dad. He thoroughly enjoyed the experience and driving the cars around the track. Highly recommend d... Se mer
We booked a passenger experience for my son’s 6th Birthday at Dunsfold and he had the most amazing experience! Check in was straightforward and I was really impressed that there was not much waiting a... Se mer
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Företagsinformation
Skrivet av företaget
Everyman Driving Experiences is one of the UK's top providers of custom driving experiences. Whether you're looking for a unique gift, a personal treat, or an unforgettable corporate event, we offer the best in driving thrills! With a 44-year history, Everyman has always been at the forefront of driving activities. We were the first in the UK to offer the Ferrari Experience and the first to let people drive an authentic F1 Grand Prix car with our Formula One Experience. We're always pioneering new and exciting driving adventures—where we lead, others follow! With over 24 locations across the UK, including exclusive MSV circuits like Brands Hatch, Oulton Park, and Snetterton, and iconic spots like Goodwood Motor Circuit, you'll get the most out of your experience with us. Our unique home circuit in Loughborough, Leicestershire, is one of the few open year-round. It features American Diner hospitality facilities and a constantly updated fleet of cars, ensuring you have the experience of a lifetime. Our fleet is unmatched in the UK, boasting over 300 vehicles to satisfy any petrolhead's cravings. Our selection includes supercars, movie cars, classic cars, rally cars, buggies, drift cars, HGVs, and much more.
Kontaktuppgifter
4,5
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Poor customer service, battered old cars!
The cars I experienced were old and battered to the point they felt unsafe to drive. All rattles and bits hanging off. Do not buy the video package. Very poor quality for the money. One of the cars didn’t even record. As compensation on the day I was offered a lap in an Aerial Atom by a professional driver (£30) which I declined as it looked really unsafe. I filled out a form and have been chasing a refund or part refund for weeks only to be offered £5 when they were selling the film package for £55!
I’ve done many track experiences and there are some really good companies out there, unfortunately Everyman isn’t one of them. Take your money and poor customer service. Would recommend avoiding!
6 augusti 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience, particularly with the vehicles and the media package.
We appreciate your comments regarding the condition of the cars you experienced and understand that this was not what you had expected from your driving experience. We’ll make sure your feedback is shared with the relevant event team for review.
We’re also sorry to hear that one of your drives did not record and that you have been chasing for a resolution regarding the media package for several weeks. We understand how frustrating this must have been, particularly when you had paid £55 for the package and were unhappy with the resolution offered. Your comments regarding the handling and communication of your complaint will also be shared with the relevant team.
If this matter is still outstanding, please contact our Customer Experience Team at helpinfo@everymandrivingexperiences.co.uk, quoting your booking details, so we can ensure your concerns are brought back to the relevant team for review.
Kind regards,
Everyman Driving Experiences
The worst experience ever
The worst experience ever! Was given a voucher from my children. I rang to book it in and typically was upsold and paid extra but it was for the vehicles of my choice and time slot. I was told he had already put a alternatively vehicle in it would take 30 minutes before he could readjust the booking for what was agreed. A week or so later I received a pushes call from the same sales person trying to sell me the waver insurance. I asked about my booking as a follow up email wasn't sent. I got told that is my booking and thats it. I asked to speak to the manager who wasn't helpful and backed his employee. The call was left on the basis he will listen back to the call and go from there. I didn't receive a call so I called day's later to ask. I was told when asked about my call back from the caller ( MY MANAGER WOULDN'T LIE TO ME) this was pretty much at the start of the call. I got told I can have a refund and someone will get back to me with 2 hours. A few days laters I had a confirmation come through so I rang and asked what was going on. I was told my booking was in place so turned up to it rather then wasting my money. The staff were great on the day although the experience was a joke, pretty much driving around at snail pace in old worn out car's. From my own experience, I would absolutely not recommend Everyman experiences and hope this is picked up, reviewed and someone gets in touch with me.
15 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that your experience with the booking process and the event left you feeling so disappointed, particularly as the experience was a gift from your children.
We appreciate your concerns regarding the booking discussions, the additional options offered, the lack of follow-up communication and the subsequent conversations with our team. We’re also sorry that you felt your concerns were not handled as you had expected. Your comments regarding the booking process and communication will be shared with the relevant team for review.
We’re pleased to hear that the staff on the day were great and made you feel welcome. However, we’re sorry that you were disappointed with the vehicles and the pace of the driving experience. We appreciate that the condition and performance of the cars are a significant part of the overall experience, particularly when you have selected specific vehicles and paid additional costs.
We’re sorry that you left feeling that the experience did not represent what you had hoped for. We appreciate you bringing your concerns to our attention and will ensure your feedback is passed to the relevant teams for review.
If you would like to discuss your experience further, please contact our Customer Experience Team at helpinfo@everymandrivingexperiences.co.uk, quoting your booking details.
Kind regards,
Everyman Driving Experiences
Svar från Everyman Driving Experiences
Thank you so much for your fantastic review! We’re delighted to hear that Peter H helped make your day so special and that you felt it was well worth the trip to Mallory Park.
We’ll be sure to pass your lovely feedback on to Peter. We really appreciate you taking the time to share your experience and hope to welcome you back on track again soon!
If you’d like to book another experience or try a different car, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
John Luscombe was a great instructor…
John Luscombe was a great instructor very helpful in all aspects of car and track definitely recommend
14 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your fantastic review! We’re delighted to hear that John Luscombe was such a great instructor and that his guidance around both the car and track helped make your experience so enjoyable.
We’ll be sure to pass your kind feedback on to John. Thank you for recommending us, and we hope to welcome you back on track again soon!
If you’d like to book another experience or try a different car, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
Ferrari and Lamborghini blast
Process was easy from the start. The drives in the Ferrari and Lamborghini were really fun and the expert staff were brilliant. There was one final drive by a professional who showed how fast the course could be done. I enjoyed the drives so much that I am looking to do it again. Thanks to Rick and John.
11 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your fantastic review! We’re delighted to hear that everything was easy from the start and that you had such a brilliant time driving the Ferrari and Lamborghini.
It’s great to hear that Rick and John helped make your experience so enjoyable, and that the professional passenger lap gave you a chance to see just how quickly the course could be driven. We’ll be sure to pass your kind feedback on to them.
We’re thrilled to hear you enjoyed the experience enough to want to do it again! If you’re ready to book your next experience, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
Nice experience
Nice experience, very Good coarching john L was great
14 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your lovely review! We’re delighted to hear that you had a great experience and found the coaching so helpful.
It’s fantastic to hear that John L was great and helped make your day enjoyable. We’ll be sure to pass your kind feedback on to him.
We hope to welcome you back on track again soon. If you’d like to book another experience or try a different car, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
Peter was an absolute star!!
Peter was an absolute star! He made my Sons day, great fun great guy, went above and beyond!
Thanks so much!
14 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your wonderful review! We’re absolutely delighted to hear that Peter was such a star and helped make your son’s day so special.
It’s fantastic to hear that he went above and beyond and made the experience so much fun. We’ll be sure to pass your lovely feedback on to Peter, who will be thrilled to hear it!
We hope to welcome you and your son back on track again in the future. If you’d like to book another experience, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
My 11 year old enjoyed herself
My 11 year old daughter was the one driving, as a gift from her birthday. She really enjoyed the actual experience and the person supervising her made her feel at ease.
However, the car we had booked was not available, and they did not let us know in advance (they knew the night before), so we were given the option of choosing a different car or coming back another time. She chose a different car as we had travelled a long way, but it would have been nice to be informed ahead of our journey.
The attempts to upsell everything are irritating, especially given that we already had to pay extras just to get the day we wanted etc.
Overall, if money is no issue, I think it is a good experience.
29 augusti 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that your 11-year-old daughter really enjoyed her experience and that the instructor made her feel comfortable and at ease.
We’re sorry that the car you had booked was unavailable and that you were not informed before making the journey, particularly as you had travelled a long way. We understand how frustrating that must have been, and we’ll ensure this feedback is shared with the relevant team. We also appreciate your comments regarding the additional extras and the booking process, and will take these on board.
We’re glad that your daughter was still able to enjoy the experience on the day, and we hope that any future visit with us will provide a smoother experience from start to finish.
If you would like to discuss any aspect of your booking further, please contact our Customer Experience Team on 01509 892260.
Kind regards,
Everyman Driving Experiences
Peter H 488 highly recommend and the…
Peter H 488 highly recommend and the GT3RS
14 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your fantastic review! We’re delighted to hear that you had such a great experience with Peter H and enjoyed the Porsche 488 and GT3 RS.
We really appreciate the recommendation and hope to welcome you back on track again soon for another unforgettable driving experience.
If you’d like to book again or try a different car, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
It was a great day
It was a great day, lucky for us the rain stopped in the afternoon making the track conditions ideal for the cars.
The instructors were very friendly and made sure we were safe whilst out on track, and made sure you enjoyed your experience.
13 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your lovely review! We’re delighted to hear that you had such a great day and that the rain cleared to give you ideal track conditions for enjoying the cars.
It’s fantastic to hear that our instructors were friendly, supportive and made sure you felt safe while still allowing you to get the most out of your experience. We really appreciate you taking the time to share your feedback.
We hope to welcome you back on track again soon for another exciting experience. If you’d like to book again or try a different car, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
We both had a great day all the…
We both had a great day all the instructors were great allowed us to drive the cars with gusto John Luscombe took us out in the R8 and made it a great experience
We are booking again 🤭
13 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your fantastic review! We’re delighted to hear that you both had such a great day and enjoyed getting behind the wheel of the cars.
It’s wonderful to hear that all the instructors were great and allowed you to really enjoy the cars, and especially that John Luscombe made your Audi R8 experience so memorable. We’ll be sure to pass your lovely feedback on to John and the wider team.
We’re thrilled to hear you’re already planning to book again! If you’d like to arrange your next experience, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
We had a fantastic day out
We had a fantastic day out! I bought this for my 10 year old son. He drove 3 cars and had the most patient friendly and professional drivers sitting alongside him. He had an absolute blast!
12 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your wonderful review! We’re delighted to hear that you and your 10-year-old son had such a fantastic day out.
It’s brilliant to know that he enjoyed driving three cars and that our drivers were patient, friendly and professional throughout his experience. We’re so pleased he had an absolute blast and made some fantastic memories!
We hope to welcome you both back again in the future for another unforgettable experience. If you’d like to book again or try a different experience, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
I initially purchased two three-car…
I initially purchased two three-car “anytime” driving experience packages for around £200.
Booking had to be completed by telephone and felt like a sales pitch from beginning to end. After adding insurance for both drivers, I was told that one chosen time was unavailable and that a car upgrade was required. I was also advised to add observer laps because the Ariel Atom was their first drive. This added roughly another £200.
The day itself was great, although the booking confirmation did not match what we had agreed over the phone. The check-in staff simply corrected it by hand. It soon became apparent that the time slots were not particularly full and the Atom could easily have been taken as their final drive. This left me questioning whether the paid car upgrade had ever really been necessary.
The driving experiences went very well and they both thoroughly enjoyed the morning. The main disappointment was the fast passenger lap in the Atom. Despite having fast-track tickets, they waited around 1 hour and 45 minutes and were repeatedly moved between different queues. Some staff members were excellent, while others were considerably less helpful.
When they finally had the Atom passenger ride, they were absolutely blown away by it. It was almost worth the wait, but not quite!
I would still recommend Everyman because the actual driving experience was excellent. However, the sales-heavy booking process, questionable extras and poor queue management mean I cannot give five stars.
12 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you for taking the time to leave such detailed feedback. We’re really pleased to hear that both drivers thoroughly enjoyed their driving experiences and that the Ariel Atom passenger ride ultimately left them blown away.
We’re sorry that the booking process felt sales-focused and that the booking confirmation did not accurately reflect what you understood had been agreed over the phone. We appreciate your comments regarding the additional options and upgrades discussed during the booking process, and these will be shared with our Booking Team for review.
In relation to the allocation of the driving experiences, we use 30-minute booking slots alongside multiple criteria and event management considerations when planning our events. This allows us to manage the number of participants, vehicles and available driving slots throughout the day and helps us prevent our events from becoming overbooked. The availability of a slot later in the day does not necessarily mean that a particular vehicle can be moved into that slot, as the schedule is managed around a number of factors.
We’re also sorry to hear about the 1 hour and 45 minute wait for the Atom passenger ride and the repeated movement between queues, particularly as you had purchased fast-track tickets. We appreciate your comments regarding the queue management and communication on the day, and these will be passed to the relevant event team for review.
We really appreciate your recommendation despite these frustrations and are delighted that the actual driving experiences were such a success. If you would like to discuss any aspect of your booking further, please contact our Customer Experience Team at helpinfo@everymandrivingexperiences.co.uk, quoting your booking details.
Kind regards,
Everyman Driving Experiences
The experience was majorly overbooked…
The experience was majorly overbooked meaning ridiculous waiting times. When I asked a staff member she was apologetic and did say they were trying to get another car, but after a further long wait we were then informed there was no way my son would get his turn in his picked car before they had to stop. He swapped to a different car, not out of choice but necessity. A lively lady tried her hardest to help as many people as possible but you can see it was impossible for her as the experience was just so overbooked. Also make sure you are aware that when booking the experience you will then have to pay extra for insurance, any car upgrades and they are continuously trying to sell more all the time. A present I thought would cost about £80 nearly ended up costing £200. Not sure I would ever book one of these again which is unfortunate as my son did enjoy the rides when he eventually got them.
12 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that your son ultimately enjoyed his drives, although we’re sorry that he was unable to experience the car he had originally selected.
We appreciate your comments regarding the waiting times and understand that having to change cars due to the time available on the day was disappointing. We use 30-minute allocation slots when scheduling our driving experiences, alongside multiple criteria and event management considerations, to ensure that our events are appropriately planned and to help prevent them from becoming overbooked.
We’re also pleased to hear that our team were doing their best to assist customers throughout the day. Your feedback regarding the waiting times, communication and the overall customer experience will be shared with the relevant event team.
We also appreciate your comments regarding the additional extras available when booking. We understand that the overall cost can increase depending on the options selected, and we’ll take your feedback on board.
If you would like to discuss your son’s experience further, please contact our Customer Experience Team at helpinfo@everymandrivingexperiences.co.uk, quoting your booking details.
Kind regards,
Everyman Driving Experiences
6 car drives and a hot lap!
The 6 car drives and hot lap were unbelievably good. The instructors were clear, attentive and specific in their feedback. All the crew were friendly and seemed to enjoy being part of the day
I was disappointed that my slip recording my drives (car names, instructors names, scores) was taken at the photography tent - so had to take a photo of it for a momento.
The signposting to the venue could have been much better for those who didn't/couldn't use what-3-words.
11 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you for taking the time to leave such detailed feedback. We’re delighted to hear that your six-car driving experience and hot lap were unbelievably good, and that our instructors provided clear, attentive and helpful feedback throughout the day. It’s also lovely to hear that the wider crew were friendly and enthusiastic.
We’re sorry that your drive slip was taken at the photography tent and that you were left having to take a photo of it for a keepsake. We also appreciate your comments regarding the venue signposting, particularly for customers who are unable to use What3Words. We’ll be sure to share both points with the relevant teams.
We’re really pleased that you enjoyed the driving experience itself and hope to welcome you back on track again in the future.
If you’d like to book another experience or try a different car, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
Leicester venue
My 11 year old son had his driving experience at the Leicester venue. When we arrived the que to book in was massive we was stood waiting for over half an hour! When we had completed all of that he was shouted pretty quickly for his first car.. we then had to wait for nearly two hours for him to do his second. When I approached staff to query this the lady I was speaking with turned her back on me which I found to be really rude! there was another member of staff who was really helpful and got my son into his next car pretty quickly. The whole thing was very unorganised, we struggled to hear the staff shouting the names out (mega phones or something needed). When my older son did his experience we visited the prestwold venue which was so much more organised and a better venue overall. it’s a shame their no longer using this one for the junior drivers as we thought yesterday ruined my son’s experience due to all of the waiting around. There was people complaining left right and centre the only response people were getting was “sorry we’re two hours behind”. Wouldn’t return here.
12 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you for taking the time to share such detailed feedback. We’re very sorry to hear that your 11-year-old son’s experience at our Leicester venue was affected by the long queues, extended waiting times and lack of clear communication throughout the day.
We completely understand how disappointing this must have been, particularly when his first drive happened fairly quickly but he was then left waiting almost two hours for his second. We’re also sorry to hear about the interaction you had when raising your concerns with a member of staff. This is not the level of service we expect, and we appreciate you bringing it to our attention.
Your comments regarding the organisation, the difficulties hearing names being called and the communication around the delays will all be shared with the relevant event team for review. We’re pleased that another member of staff was able to assist and get your son into his next car, but we appreciate that this did not make up for the overall experience.
We’re particularly sorry to hear that you felt the delays ultimately affected what should have been a memorable experience for your son, especially having previously enjoyed the more organised experience at Prestwold. If you would like to discuss your son’s experience further, please contact our Customer Experience Team at helpinfo@everymandrivingexperiences.co.uk, quoting your booking details.
Kind regards,
Everyman Driving Experiences
Very comprehensive correspondence via…
Very comprehensive correspondence via email about booking confirmation with exact details of where when how etc
On the day the staff were all really friendly and helpful from the booking in areas to the drivers who were very understanding and supportive
The cars were mostly in good condition some wear and tear which is understandable
There were quite a few people at lydden hill when we went but the waiting time to drive the different cars was not too bad
the only criticism would be we were unsure how to see the photos taken of my husband in the cars he drove were they taken just for promotional purposes or would they be available for us to purchase?? (It was busy when we finished and nobody available to ask)!!
We really enjoyed the experience and will definitely book again in the future
11 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for taking the time to leave such a detailed review. We’re delighted to hear that you found our email correspondence clear and comprehensive, and that the team on the day were friendly, helpful and supportive.
It’s great to know that despite Lydden Hill being busy, the waiting times were manageable and you were able to enjoy the cars and experience. We really appreciate your comments regarding the condition of the cars too.
We’re sorry that you were unsure about the photographs taken during the experience. Our event photography is available to purchase as part of our media packages, and our team should always be happy to explain how these can be accessed. We’ll take your feedback on board, particularly around making this information clearer before customers leave the event.
We’re thrilled to hear that you enjoyed your experience and would book with us again. We look forward to welcoming you back on track!
If you’d like to discuss the photographs or book another experience, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
Did the 1 hour driving lesson in the…
Did the 1 hour driving lesson in the Kia with John Luscombe and really enjoyed it. John was a brilliant teacher and I feel much more ready and confident to go into my first driving lesson on the road in a couple months.
12 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your fantastic review! We’re delighted to hear that you really enjoyed your one-hour driving lesson in the Kia with John Luscombe.
It’s wonderful to hear that John was such a brilliant teacher and helped you feel more confident and prepared for your first driving lesson on the road. We’ll be sure to pass your lovely feedback on to John.
We wish you the very best with your driving lessons and hope to welcome you back to Everyman again in the future. If you’d like to book another experience, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
driving/passenger experience
This team were very helpful prior to my arrival regarding changing my booking. On arrival at the venue the team were very helpful enthusiastic and professional checking us in. Then directing us to the driving area for the next part of check-in. The venue was beautifully presented and the area clean and accommodating. My driver John arrived to pick me up for the ride in the DB9. John was a very friendly presentable driver, he made the experieince full of fun and a truely great time. I loved every minute of it. I would fully recmmend this team and the whole experience and will look forward to repeating this soon. Thanks to John and the whole team.
11 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your wonderful and detailed review! We’re delighted to hear that our team were so helpful both before your arrival and throughout the day, and that you found everyone enthusiastic and professional.
It’s fantastic to hear that you enjoyed the venue and that John made your DB9 passenger experience so much fun. We’ll be sure to pass your kind feedback on to John and the wider team.
We really appreciate your recommendation and are thrilled to hear that you’re already looking forward to repeating the experience. If you’d like to book again, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
10/10 driving experience with Adam!
10/10 driving experience with Adam!! That was one of the best day of my life
12 september 2026
Omdöme utan inbjudan
Svar från Everyman Driving Experiences
Thank you so much for your amazing 10/10 review! We’re absolutely delighted to hear that your experience with Adam was one of the best days of your life.
It’s fantastic to know that Adam helped make your day so memorable. We’ll be sure to pass your wonderful feedback on to him.
We hope to welcome you back on track again soon for another unforgettable experience. If you’d like to book another experience or try a different car, please contact our team on 01509 892260.
Kind regards,
Everyman Driving Experiences
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