I've been an Everleap customer for around 10 years, and they've been consistently fantastic and responsive year after year. Frank and his team recently helped guide me through a major server migration... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been with Everleap for 10 years. They have never let me down and they are extremely fast in fixing and answering my problems. To me they are the quittance of service.
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I've self-hosted, worked with DiscountASP.Net, and Azure and using Everleap is by far the easiest, most straight-forward hosting provider I've used. The simple, no-nonsense pricing is greatly appreci... Se mer
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Just recently purchased an Add-on for one of the websites I manage hosted by ASP.net for RapidSSL certification with Digicert. I'm so Thankful to have a Provider with a Qualified Knowledgeable S... Se mer
Företagsinformation
Skrivet av företaget
We offer fully-managed shared cloud hosting platform and fully-managed custom cloud managed services. We offer Cybersecurity cloud solutions for businesses.
Everleap
Skrivet av företaget
Kontaktuppgifter
417 E. Huntington Dr. Suite 200, 91016, Monrovia, USA
- 6262277130
- sales@everleap.com
- everleap.com
4,9
Utmärkt
158 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent support.
I've used Everleap for hosting .Net applications for several years and I'm always impressed by their quick, friendly and thorough support. It's apparent that they're not working to close a ticket, but to fully understand and resolve my issues.
As a developer, I've found their multi-site option to be an especially good value. Their excellent site admin tools and options for scalability, security, and back-up services also make Everleap easy to work with.
9 april 2020
Omdöme utan inbjudan
Everleap ROCKS!
I've been with Everleap since their beginning and before with DiscountASP.Net.
Their experience and knowledge in the business allows them to provide us developers an awesome place to host our apps and cloud services.
They've really simplified the process of 'spinning up' another database or website. And, I can take them down just as fast.
And, when I need help their support staff is quick to reply to my call. I've reached out to them late at night thinking I'd hear back in the morning but to my surprise, someone's there responding.
As a developer, I'm so thankful to have all the staff at Everleap there to help me with my hosting and database needs!
Everleap ROCKS!
Please keep up the GREAT work!
24 mars 2020
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Great service again...
Great service again.... super super super fast service on Sunday morning even. Jesse went the extra mile and took care of my issue completely.
Good work guys!
12 januari 2020
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Can't recommend such a service
If you want to cancel the account you have to send an e-mail.
This is surely some amateur organization. I can't ever recommend such a service
30 oktober 2019
Omdöme utan inbjudan
Svar från Everleap
I'm very sorry to hear that you feel this way. I can assure that we do not run an amateur operation - many of our staff have been in the hosting business since 1997. In that time, we've seen a lot. We prefer getting cancellation requests via email because cancellations have become increasing complex due to the number of different services that customers may subscribe to. While a customer may want to cancel their website hosting, they may not want to cancel their domain registration or their cloud backup solution (since they may be backing up important sites and databases that are not hosted at Everleap). There are so many scenarios. At our other hosting brand, DiscountASP.NET, customers have the ability to cancel accounts via their control panel and we get many calls after the actual cancellation regarding different issues that the customer did not realize would come up. So the intention is not to put a barrier in the way of cancellation but rather to deliver on good customer service by making sure we all get on the same page as to what services are to be cancelled. We have seen other hosts that require a phone call at certain times and days, and you go through a phone menu, and then finally talk to staff that are paid bonuses to get you to stay and upsell. That is not Everleap - that is not our mode of operation.
An affordable hosting option with great…
An affordable hosting option with great DNN support. We did have some miscommunication initially in what DNN version to upgrade to and also in getting separate test & production environments. But Martin was very knowledgable and responsive in getting us to where we wanted to be.
11 september 2019
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Svar från Everleap
Excellent. I'm glad to hear we were able to help you out.
EVERLEAP
EVERLEAP - the most expensive WEB SERVER I've ever experienced. Expensive in the way that it's the worst... service is constantly down with failures, 502 errors ou service not available. This is costing us DA e PA. I will be changing to something more reliable as soon as I can ...
24 augusti 2019
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Svar från Everleap
During a global outage, we understand our customer's frustration and the negative impacts on their businesses. We are also equally frustrated over these types of incidents as our own business is entirely online and negatively impacted. We learn from each incident and work toward preventing and/or reducing the time of mitigation/resolution for similar outages. This was the first time we've experience failure of this part of our infrastructure so characterizing this as systemic is not accurate. If our services were consistently unreliable , then we would not be in business today and we would have a history of bad reviews. Readers should judge us on the totality of our years of service rather than one incident. Please look through the other reviews over the years of our business and make your assessment.
The service is not resilent ...
The service is marketed as being resilient--it's not.
The current outage has been going on for 5 hours and there is no ETA as to when the service will be restored. The SAs seem to think this is acceptable or they would architect the systems differently.
Resilient means to recover quickly. I would not call a total outage for 5 or 6 hours even remotely resilient. Perhaps the best description is fragile.
20 augusti 2019
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Svar från Everleap
Global outages affect all our customers and are not acceptable by our company or staff. Just like other resilient cloud providers, we also experience outages occasionally. When such an incident happens, we work hard to bring sites back up, we learn from the incident and work on ways to prevent and/or speed up resolution of similar incidents. Therefore, we do not market our hosting system as 100% resilient, but rather we market that our platform has more built-in resiliency than traditional hosting platforms. Readers should judge us on the totality of our years of service rather than one incident. Please look through the other reviews over the years of our business. Having many positive reviews over a long period would indicate that our system has been quite resilient over the years.
We have been down at least 8 times in…
We have been down at least 8 times in the last 10 months with a series of intermittent issues such as slowness and pages not loading consistently. Currently, our website has been down for 3 hours with no estimated time it will be online again. Customer service is decent on the forum and email. Cannot reach them by phone though.
20 augusti 2019
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Svar från Everleap
We experienced a global outage which triggered this particular review. We understand our customer's frustration and we work as hard to resolve issues as quickly as possible. This particular outage required a rebuild of a storage array which took some time. Sites started coming online in staggered fashion as the rebuild progressed. This was the first time we've experienced failure of this part of our infrastructure. I'm not sure what other issues that this customer experienced in the past 10 months, but if there were many other global outages, you would see reviews like this one after each incident. Please check through the reviews. The other issues experienced by this customer are probably isolated issues related to their site. As for phone contact, we do not take incoming calls - first point of contact should be via helpdesk, email, chat or forum - but we will gladly set up a call back or even video conferencing sessions if needed.
Straightforward and professional hosting
We found Everleap to be a fully competent hosting provider offering a complete range of quality solutions and services. Consistent performance and no cheesy upselling or gimmicks that you find so often elsewhere.
30 april 2019
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This is not the .NET host you are looking for...
Their hosting service has gone down several times in the past 6 months leading to hours of website unavailability. They blame the issues on 3rd-party providers and offer no recourse for eCommerce sites that lose revenue for the hours of downtime. We could understand if issues were related to changes we did to the site, but the issues that we have documented have been 100% on their side. They have a public forum for outages and you can see other complaints there. Felt it was important to share this to inform others considering their service.
26 mars 2019
Omdöme utan inbjudan
Svar från Everleap
We understand that our customer's businesses are negatively impacted with any outages. Our business is an online business so our business was also negatively impacted due to the recent incident. Readers are welcome to review our public forum where we post outages as we are transparent about them. For the most recent incident last week, it is not fair to blame us as the issue was with an upstream provider with bad fiber and hardware failure. An analogy would be blaming an apartment landlord for not having water because of a water main break up the street.
Sadness
The FTP service would constantly disconnect. The webdav service never worked. Not for lack of trying, but could literally never get it to function properly.
For twice the price, the hassle wasn't worth a switch from Everleap's big brother discountasp.net which has functioned flawlessly for years.
17 mars 2019
Omdöme utan inbjudan
Svar från Everleap
I'm sorry to hear that you had a bad experience migrating to Everleap. Unfortunately, I am not sure which account this is so I can't check up on it. But FTP, Web Deploy and GIT are the deployment methods supported at Everleap. You should not be using webdav with Everleap. I'm not sure what FTP issue you had - this is common file transfer method and there is no systemic issue with FTP being reported at any time. If you contacted our support team, they would help. It could be a setting or configuration issue with the FTP client. As for migrating from DiscountASP.NET to Everleap, we provide free migration services so we could have moved your site for you. The pricing at DiscountASP.NET and Everleap are different because the platform is different, but in some cases you can save money by moving to Everleap. But at the end, if DiscountASP.NET is flawlessly working for you for years, I can understand sticking with it.
Excellent customer service and support
Excellent customer service and support. I neeeever had a down time issue with Everleap.
Highly recommended
25 februari 2019
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Satisfied Customer
Good morning,
I want to a say a word of thanks to all the employees who have supported me day after day with every single issue I had during the building of my website. The support was and still is incredible and I want to express my gratitude. I am immensely satisfied with the support I have received from the beginning till completion. I truly could not have done this if it wasn't for all you expertise, patience, and unconditional support. Thank you again.
UFB, NEW YORK
22 februari 2019
Omdöme utan inbjudan
Svar från Everleap
We are extremely happy to hear that we have been able to help you get your site online.We are here to help and want you to succeed. Thank you for choosing Everleap.
You are the best!
OMG! It worked! I'm sorry for taking so much of your collective time, Ray, Martin, and Dimitri. This is some of the best customer service I have ever seen. Patient, respectful to a mere amateur, kind, and chock full of knowledge, which was so well delivered, and easy for me to understand. Pat yourselves on the back - Well Done!!!
All the best to you, fellows.
Take care.
5 februari 2019
Omdöme utan inbjudan
Svar från Everleap
So glad that your site is up and working. We are here to help you - your success is our success!
Quick response from the sales team
Very fast response from their sales team for all of our queries.
24 oktober 2018
Omdöme utan inbjudan
Reliable hosting, with competent support
Reliable hosting, with competent support; very good performance and well worth its cost
14 augusti 2018
Omdöme utan inbjudan
Superb technical support, very fast response -- even on the weekend
In twenty or so years of managing ecommerce web sites, the Everleap service is superb -- fast and reliable. If response time for problems was an issue, it certainly is not any more. It doesn't get any better than a live technical chat with Travis or Martin-- instant help and answers. And Frank actually looked at my code, wrote some test code which solved my problem. Frank actually called me on the phone to discuss my issues at one point. If there were six stars I would give a six star review. Never had this kind of service before. Thanks guys!
24 juli 2018
Omdöme utan inbjudan
My experience with everleap has being superb
My experience with everleap has being the best i have had. Their response service is one in a million. Their products are user friendly and very great for us using asp.net. Thank for making hosting a website a reality for me
26 mars 2018
Omdöme utan inbjudan
good service.quick response .
13 februari 2018
Omdöme utan inbjudan
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