My order arrived without any issues, I’m only 1 wk into using my products, so I’ll not really be able to give you positive feedback on that as yet ,,, Kind regards Helen
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m absolutely obsessed with my Spotlight Sonic Toothbrush! It’s honestly been such a great purchase and I love using it. I also have to mention how lovely the Spotlight team were when I emailed to a... Se mer
Företaget har svarat
I ordered the wrong brush heads and they did not fit my toothbrush so I emailed and I gad a replacement set within 48 hours at no extra cost . A pleasure doing business with
Företaget har svarat
“Created by dentists” but perhaps they should have left it to the design professionals. This toothbrush simply isn’t as good as other, slightly more expensive brands. It doesn’t indicate when the batt... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av skönhetsprodukter
- också i
- Hälsa- och skönhetsbutik
- Kosmetisk tandvårdsmottagning
- Skönhetsartiklar
- Tandblekning
Om Spotlight Oral Care EU
Skrivet av företaget
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Kontaktuppgifter
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Irland
- +353-87-466-2473
- info@spotlightoralcare.com
- eu.spotlightoralcare.com
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very soft briatles but teeth appear…
Very soft briatles but teeth appear ckean after brushing
2 juni 2026
Svar från Spotlight Oral Care EU
We appreciate your feedback Sharon. Our brush heads are designed with soft bristles to provide an effective clean while being gentle on teeth and gums.
Svar från Spotlight Oral Care EU
Thank you for your wonderful review Siobhan. We're delighted to hear that you're enjoying the product and that you had a positive experience with our customer service team.
Your customer service team is…
Your customer service team is excellent. I had a small issue that was resolved quickly and professionally.
2 juni 2026
Svar från Spotlight Oral Care EU
Thank you for your kind review Cathy. We're delighted to hear that our customer service team was able to resolve your issue quickly and professionally.
I still haven’t received my order after…
I still haven’t received my order after it said it was coming on the 4th of June is there anything that can be done about this
12 juni 2026
Svar från Spotlight Oral Care EU
Thank you for your review Daniel. We are sorry to hear about the delay you experienced with your order.
I can see that you reached out to our customer care team and that we were able to resolve the issue for you. We appreciate your patience while we worked to get this sorted.
If there is anything else we can assist you with, please don't hesitate to get in touch.
Svar från Spotlight Oral Care EU
We appreciate your kind feedback John!
Svar från Spotlight Oral Care EU
Hi Ann, we're delighted to hear that you're enjoying the product and that your order arrived quickly. It's always wonderful to hear from satisfied customers, and we really appreciate you taking the time to share your feedback.
Thank you for choosing Spotlight Oral Care, and we hope you continue to enjoy your products.
Such great products at a bargain price
Such great products at a bargain price. The bundles are brilliant. Very quick delivery also
19 maj 2026
Svar från Spotlight Oral Care EU
Thank you Emma for taking the time to leave us this lovely review. We are really happy to hear that you find our products and bundles brilliant. Thank you so much for your custom.
Returning products that I ordered in…
Returning products that I ordered in error was very easy and my account was credited very promptly
6 maj 2026
Svar från Spotlight Oral Care EU
Thank you for your lovely feedback!
We’re delighted to hear you were happy with our prompt delivery service and the quality of our products. Your support means a great deal to us.
We look forward to serving you again soon!
Best wishes,
Suzanne
Svar från Spotlight Oral Care EU
Thank you for your lovely feedback!
We’re delighted to hear you were happy with our prompt delivery service and the quality of our products. We really appreciate your support and hope to see you again soon.
Best wishes,
Suzanne
Customer care are the best i have ever…
Customer care are the best i have ever dealth with
28 maj 2026
Svar från Spotlight Oral Care EU
Thank you so much for your kind words!
We’re really delighted to hear that you’ve had such a positive experience with our customer care team. Your feedback means a lot to us and we’ll be sure to share it with the team.
We truly appreciate your support and look forward to helping you again in the future.
Best wishes,
Suzanne
Excellent experience from start to…
Excellent experience from start to finish. Easy to order online. Great communication regarding delivery process and progress. Delivered very quickly. Would highly recommend.
27 maj 2026
Svar från Spotlight Oral Care EU
Thank you so much for your wonderful review!
We're delighted to hear that you had an excellent experience from start to finish. It's great to know that you found the ordering process easy, appreciated our delivery updates, and received your order quickly.
Thank you for your recommendation and for choosing Spotlight Oral Care. We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Suzanne
Fast and efficient delivery.
28 maj 2026
Svar från Spotlight Oral Care EU
Thank you for your review!
We're delighted to hear that your order arrived quickly and that you were happy with our delivery service. We appreciate your support and look forward to serving you again soon.
Kind regards,
Suzanne
I have placed many orders and have…
I have placed many orders and have always received my order perfect and in good time. There are good deals aswell.
5 maj 2026
Svar från Spotlight Oral Care EU
Thank you so much for your continued support, Celine!
We're delighted to hear that you've had consistently positive experiences with us and that your orders have always arrived promptly and in perfect condition. It's also great to know you're enjoying the deals we offer.
We truly appreciate your loyalty and look forward to serving you again in the future.
Kind regards,
Suzanne
Svar från Spotlight Oral Care EU
We appreciate your kind words Aisling! We're happy to hear that you were pleased with the fast delivery and that you had a positive interaction with our team.
Svar från Spotlight Oral Care EU
Thank you for your kind review Deirdre! We are thrilled to hear that you were happy with both the prompt service and the quality of our product. Providing a great customer experience and high-quality oral care products is what we strive for every day.
Love the products
Love the products. Buying them at least 6 years and received a lot of birthday and Christmas presents because I like them so much.
26 maj 2026
Svar från Spotlight Oral Care EU
Thank you so much for your Kind words Anne! We're delighted to hear that you've enjoyed our products for so long, and we're honoured that they've become a favourite gift for special occasions.
Great customer service and products
26 maj 2026
Svar från Spotlight Oral Care EU
Thank you for your kind words Kathleen! We're so pleased to hear that you've had a great experience with both our customer service and products.
Won't be buying a spotlight toothbrush again
Bought my first toothbrush 3 years ago and it gave up working this year. Given the price of it i would have expected it to last longer (I'd spend less on manual toothbrushes over the 3 years). Decided to give spotlight another try by buying the sonic one toothbrush as it was on offer. Feels very flimsy compared to the last one I had, and doesnt clean as well. Quite disappointing.
26 maj 2026
Svar från Spotlight Oral Care EU
Thank you for taking the time to share your feedback. We're sorry to hear that your original toothbrush stopped working. Customer feedback like yours is invaluable and will be shared with our product team as we continue to improve our range.
Delivery
Hi there. I ordered the brush heads and only recieved. They were to be delivered by DPD and for some reason ended up at post office where we had to pay additional £7.
Not a great service I order regularly from spotlight and its first time to encounter this
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Thank you for quick action. Great customer service and dealt with no fuss.
Will be back. 5 star
19 maj 2026
Svar från Spotlight Oral Care EU
Thank you for getting in touch, and we're very sorry to hear about this experience Siobhan.
This does appear to be an error on the part of our shipping partners, and we completely understand your frustration, especially as a regular customer.
Our team has responded to your email with a resolution. Please reply to that email if you have any further questions, and we'll be happy to assist.
We apologise again for the inconvenience caused and appreciate your continued support.
Everything arrived perfectly
25 maj 2026
Svar från Spotlight Oral Care EU
Thank you for your kind words Amanda!
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