Heather was very helpful in answering my questions about RV Travel Trailer rated bicycle carriers / racks for rear frame mounted 2 inch hitch receivers. She took time to help me find a bike rack that... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was going to give 'four stars' because it took several days for James to get me an answer. To be fair, James was waiting on Lippert for a response so he could give me 100% accurate information.... Se mer
I liked that I was given the actual factory specs on the wire as well as justification for why that spec was chosen - a very thorough answer. I liked that the expert offered to engage with a follow... Se mer
Jarred suggested that we may have blown a fuse as to why our Curt Bluetooth Trailer Brake wasn't working. As it turns out it was correct. We couldn't locate the fuse either, since U-Haul installed o... Se mer
Företagsinformation
Skrivet av företaget
We’ve been helping neighbors find the right parts and gear for decades, bringing hands-on product knowledge and real support to every order. At etrailer, we make it easy to explore products across towing, RV, marine, off-road, performance, and outdoor adventures with trusted content like original photos, installation videos, detailed product descriptions, expert Q&A, and helpful articles—so you can shop with confidence. Our custom fit guide lets you enter your vehicle or RV information and quickly see the right options for your setup, backed by the kind of real-world insight only a garage-tested team can offer.
Kontaktuppgifter
1507 East Hwy A, 63385, Wentzville, USA
- 1-800-298-8924
- cs@etrailer.com
- etrailer.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jameson C
Jameson C, provide the information I needed. I have talked with Jameson before. Always provided good insight.
Thanks for the quick response
Thanks for the quick response, great customer service!
My question was answered fully
Fast knowledgeable and very…
Fast knowledgeable and very professional. Everything think I asked was carried out to a tee! You can never go wrong with etrailer.
Excellent Customer Service
Very prompt and informative answers to my questions and concerns.
Excellent service!
A quick answer to my question made the decision easy. Seeing other questions and answers helped a lot also. I'll be ordering from etrailer again.
I appreciate the prompt & professional…
I appreciate the prompt & professional feedback to my questions. Your online videos and photos pertaining to each item is extremely helpful as well.
My question was answered quickly and…
My question was answered quickly and completely with product suggestions to support. Well done.
Heather was very kind to answer all my…
Heather was very kind to answer all my questions. She certainly understands everything that everyone needs if you are dealing with towing. I appreciate her time acknowledge.
No customer service
Terrible customer service. Called 5 times and no answer. Would not call us back. What is wrong with with customer service now days???? Finished buying from them!😩😩😩😩
Thanks to Robin H for responding…
Thanks to Robin H for responding promptly to my question about required clearance on a RV sofa! Sometimes it is difficult to interpret item description so I appreciate the human input.
ordered a part that they charged 28$…
ordered a part that they charged 28$ for. They called to verify the shipping address , and said it would ship that day. 5 days later I called to verify it shipped, they stated it was coming from the manufacturer, had not shipped, and they could not tell me when it would ship. I canceled the order , ordered it from another company who also gets it from the manufacturer, and was given the price at 9.99 , and 3 day shipping period, within a hour I had tracking numbers. Avoid Etrailer.
Provided some excellent answers to a…
Provided some excellent answers to a complex question I asked and guided my purchase decision.
If you don’t know, just ask.
She helped with my question and also found a way for me to solve my issue. It sure is nice to have somewhere that you can get information when you need it.
He answered my question and I have…
He answered my question and I have ordered the parts he said. I hope to install them when they come in.
N8DC
Unfortunately I didn't get any information about why etrailer re-identified this model as NC63FR. It caused confusion and if there's a reason for calling it a different model number I would appreciate knowing that.
Speed of the reply was excellent
Miserable experience dealing w/ returns.
Miserable experience dealing w/ returns.
Charged me $15 to return a $30 item
Charged me $15 to return a $30 item.
Customer service and RMA process is horrendous.
Hated dealing w/ the entire process.
Will just go through Amazon in the future.
Jameson at etrailer was very helpful in…
Jameson at etrailer was very helpful in making a decision on the WDS w/sway control. Thank you! -Rex
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








