The page was easy to use. My biggest complaint is that the shipping options were too limited. Ideally, we would have been able to do overnight shipping, which was not available, and use our own shipp... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This was first time buying from your e-store and was hesitant at first. I knew of Oxford instruments due to purchase of an EPR system. The e-store team was extremely helpful getting me through the p... Se mer
Företaget har svarat
Well-made and easy-to-use online shop. Purchase history available. Just one star less because of an issue with payments by credit card during checkout. However, support is present, reacts within a rea... Se mer
It was really nice, overall. Good to see that you are so involved in process research. In some presentations I would push more for explaining the physics and mechanics of a technique instead of the ad... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av vetenskaplig utrustning
- Butik med elektroniska reservdelar och komponenter
- Utrustningsleverantör
- Leverantör av laboratorieutrustning
Skrivet av företaget
Oxford Instruments PLC is a leading provider of high technology products and services to the world's leading companies and scientific research communities. The eStore was launched in 2020 with the aim of joining all of the Oxford Instruments business units together to offer a wide range of spare parts for our different systems, as well as a place where you can purchase all of your general lab consumables. We also offer software upgrades, online support, training and digital offerings across our multiple product ranges. Our range of microscopy accessories include a range of sample holders and grids, filaments and apertures, SEM specimen stubs and nanomanipulator spare parts. We stock a huge range of AFM probes from market leading brands including Olympus, Nanoworld, Asylum Research, Nanoandmore and Rocky Mountain. And if it's a spare part that you need, our system spares section has a range of CRYOSPARES®, Magnet Systems, Plasma Technology parts and EDS/EBSD spare parts for use with a range of Oxford Instruments High Technology systems.
Oxford Instruments eStore
Skrivet av företaget
- A one stop shop for all of your microscopy supplies, system spare parts and general consumables!
- Our eStore stocks a wide range of spare parts for our Oxford Instruments systems, as well a huge choice of general lab supplies and consumables along with accessories and upgrades. We also provide remote online assistance, should you require it, and can connect you with one of our experienced technicians in real-time. Face to face and online training courses, are also bookable through the store!
High quality products, fast delivery!
Same day dispatch!
Same day dispatch for all eStore orders placed before 12pm (excludes any items on pre-order)
Kontaktuppgifter
Halifax Road,Cressex Business Park, , HP12 3SE , High Wycombe , Storbritannien
- +44203 514 9208
- ecommerceteam@estore.oxinst.com
- estore.oxinst.com
4,3
Utmärkt
137 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good
Very good, response was fast and reactive the license was very easy and fast too.
10 juli 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a great review!
Excellent support
5 juli 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a great review!
Svar från Oxford Instruments eStore
Thank you for leaving us a great review!
Svar från Oxford Instruments eStore
Thank you for leaving us a great review
license email received after purchase
license email received after purchase. activation very smooth
31 maj 2023
Incorrect Consignee details
I was not aware that the items would be shipped from outside the UK. Consequently the wrong consignee VAT number/ EORI have been entered by the shipper on the shipping documents. This makes a huge problem for invoicing.
15 maj 2023
Svar från Oxford Instruments eStore
While some of our offices are UK based, our ecommerce warehouse for Europe is based in The Netherlands. Sorry for any inconvenience this may have caused with your EORI / VAT number, however this does not affect the service you received, your items were shipped immediately and were recieved within 3 working days.
Ordering goods from Italy is…
Ordering goods from Italy is complicated due to the complicated and sometimes absurd rules. However, I was lucky to be assisted so efficiently so that the order was done effortly and very quickly.
8 maj 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a great review!
Since purchasing
Since purchasing, I have been impressed with the fast shipping and free shipping cost.
4 maj 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a good review - we are glad you recieved your products quickly!
Shortest time from ordering to delivery
Shortest time from ordering online to delivery I have ever experienced. Not sure how they did it, but it was quick from start to finish.
14 april 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a good review - we are glad you recieved your products quickly!
True overnight delivery!
2 april 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a good review - we are glad you recieved your products quickly!
Svar från Oxford Instruments eStore
Thank you for leaving us a great review!
Very great and prompt support
Very great and prompt support. I had an issue with the software license not being received after purchase. The problem has been solved easily and quickly thanks to the reactivity and help of the teams.
23 mars 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a great review!
simple and friendly
19 mars 2023
Svar från Oxford Instruments eStore
Thanks for leaving us a great review!
Support services are great
Support services are great, and the shipping is very fast after placing order. This type of probes works pretty well for small and soft crystals.
21 mars 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a review!
One of the most inconvenient website I…
One of the most inconvenient website I have ever used.
18 mars 2023
Svar från Oxford Instruments eStore
Thank you for leaving a review. We are sorry you feel this way, however our store works in the same way as any other online store - we offer a variety of payment methods with very quick delivery.
Good service helping me with an issue after I ha
Good service helping me with an issue after I had installed the software.
14 mars 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a great review!
Svar från Oxford Instruments eStore
Thanks for leaving us a great review!
Item not as described
I ordered two of these at $10 each:
ID 51-1625-0091
SEM Specimen Stubs for LEO/CAMBRIDGE, FEI/PHILIPS, CAMSCAN, TESCAN, ZEISS instruments. 12.5mm dia. Carbon
The description says plural "stubs" and has a picture of two stubs.
Yes, I only received two bags, one stub in each bag. Should have gotten four total.
24 februari 2023
Svar från Oxford Instruments eStore
Thank you for leaving us a review. I am sorry that the image was misleading. It was intended to show the stub from different angles. I have ammended the description on the website now.
No one to talk to - and a little slow
I needed some additional information and tried calling the number(s) listed, but there was no answer.
I was also charged extra $29 for second day air. The order was placed on Friday and I was expecting the package on Monday, but it was only delivered Wednesday.
6 februari 2023
Svar från Oxford Instruments eStore
Thanks for leaving us a review. If you want to talk to someone it is always best to email us at ecommerceteam@estore.oxinst.com
Svar från Oxford Instruments eStore
Thank you for leaving us a great review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.