Absolutely abysmal none existent after sales support. Ware and tear was frustrating with plastic parts eventually vibrating splits and tears. Frequent problems over the last two years saw me con... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shortly after my Eskuta was delivered last year and after only one 20 mile perfect ride, my scooter was hotwired in attempt to steal it! Arrangements were made for repairs to be made at my home b... Se mer
As someone who’s never ridden an electric bike before, the Eskuta SX-250 made it super easy to get into! It’s incredibly stable, with controls that feel very natural, Plus, it has enough power for dai... Se mer
I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... Se mer
Företagsinformation
Skrivet av företaget
⚡️ The Future Of Urban Motion... www.eskuta.com
Kontaktuppgifter
unit 10 Bermuda innovation centre, CV10 7SD, Nuneaton, Storbritannien
- 02476350150
- contact@eskuta.com
- eskuta.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love the Bike very easy to use can got…
Love the Bike very easy to use can got me to customers A B very quickly and no effect
When cycling
Lawrence McGee
Eskuta Rocks!!
Couldn't recommend Eskuta more! So happy with my bike and the aftercare service is amazing - really helpful and friendly in resolving technical issues - shout out to Paul on the technical team who was brilliant! Proud to be supporting a British company! Thank you :)
I am finding the eskuta to be a joy…
I am finding the eskuta to be a joy and a very reliable and safe vehicle to use .
I have been using my eskuta for approximately 1 month now and have had no trouble at all and find it now to be an essential mode of transport to my work commute.
I find the charging of the battery to be simple and easy .but I am confused on the method of charging directly without removing the battery.
I am aware I can plug the charger directly into the bike but don't know if the battery needs ovulating or disconnecting .
Engineer great
Hi I have had a bike from them and I absolutely love it I've had a few problems but the engineer is great and is sorting it out for me.
I would definitely recommend
Quick and easy
Quick and easy
I ordered my Eskuta bike through our cycle to work scheme. The company responded quickly. Once my details were completed, they phoned to arrange a date for delivery, which takes about 7-10 days as they are made to order. Day of delivery by the company, I was shown how to operate all functions and test ride the bike, well impressed, I wanted an electric bike with little effort needed, that's exactly what I got and more I love it. Customer service was excellent from day one, speaking to them was no problem, and you spoke to an actual person which is an achievement, well done everyone.
I Oder a battery charger first thing it…
I Oder a battery charger first thing it came very late and second is that the charger was so bad that like in 1 hour of using the charger it blow up and so I lost £64 pound and a battery beacuse of you bad charger and I didn’t even get my money back
If u can do me a favour please give me my money back

Svar från Eskuta
Great customer service
Great customer service, after a problem with my order, it was quickly resolved
Battery dies in an hour last 40% in ten…
Battery dies in an hour last 40% in ten minutes.
Bike itself us very comfortable very disappointed from day one. I have reported this to customer service no action has been taken yet.
Not even had a year yet
Not even had a year yet, only use to and from work, rear break light went a few months back, was contacted and told theyd send replacement cables and lights. Still chasing that up and now the bearings in the front motor/wheel are grinding. What a waste of nearly £500. No engineer has even offered to come out. Iv been very patient more patient than most. And still they somehow seem to be dragging their feet.
It’s a great product but if you come to…
It’s a great product but if you come to repairs nobody really wants to do it nobody knows much about it and Eskuta does not have workshops anywhere .so it’s a big problem if something goes wrong

Svar från Eskuta
STAY AWAY!!!! ZERO Customer service
If there's less than One Star, I would give it to this company... Eskuta Bike was supplied with broken chain (got photos), Ordered 2 pairs of Mirrors as accessories still waiting from November and not received them yet (Fully paid and got Evidence) , no response from their customer system on my last 3 emails (sales department ) I have CC'ed every single department on my last eamil (sales, customer service and Eskuta contact) , No response, No phone calls from them to apologise or even update me on when will the spare chain would be sent, or what's their plan to address the problem, so much anxiety and frustration were caused to me for almost 2 weeks, all they care about is MONEY. It is so selfish, and unprofessional. If the time goes back, I would never buy from them! NEVER.

Svar från Eskuta
Very good thank you very much 👍
Amazing Eskuta
Amazing bike.
The order to delivery was very quick and efficient.. if your looking for an electric bike that is also really comfortable with brilliant suspension then look no further ... you really need one of these bikes....
Thanks !!!
Terrible service
Terrible service, not trust worthy and reliable. I decided to cancel my order before items were dispatched, and it took nearly two months to get refund and that was after chasing number of times for refund payment. They have policies in place for refund which doesn't even mean anything to these guys, they don't even follow their own policies (How pathetic). Avoid at any cost dealing with these guys

Svar från Eskuta
Great communication
Fast response thanks
Battery is not at all working
Battery is not at all working. For full battery it is going only 8-10miles.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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