Absolutely abysmal none existent after sales support. Ware and tear was frustrating with plastic parts eventually vibrating splits and tears. Frequent problems over the last two years saw me con... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shortly after my Eskuta was delivered last year and after only one 20 mile perfect ride, my scooter was hotwired in attempt to steal it! Arrangements were made for repairs to be made at my home b... Se mer
As someone who’s never ridden an electric bike before, the Eskuta SX-250 made it super easy to get into! It’s incredibly stable, with controls that feel very natural, Plus, it has enough power for dai... Se mer
I paid over £1600 for this bike but customer services just ignore one’s emails. I have emailed 3 times asking for advise to replace the crank with a shorter length, as due to a hip problem I cannot r... Se mer
Företagsinformation
Skrivet av företaget
⚡️ The Future Of Urban Motion... www.eskuta.com
Kontaktuppgifter
unit 10 Bermuda innovation centre, CV10 7SD, Nuneaton, Storbritannien
- 02476350150
- contact@eskuta.com
- eskuta.com
3,2
Medel
235 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great bike and great service
Great bike and great service. Delivery and explanation of features.
22 maj 2023
Great job
Hi well this company knows how to look after you and make sure you get what you asked for i dealt with Matthew potter and what a gentleman he was from start to finish kept me up to date with all info.
I spoke to a lad called Michael and another person was really good.
I had to call the office at one stage to make a payment and I chatted to another lad call Matthew but quite on phone but really nice customer service and couldn't ask for any more.
Ok going on to delivery of bike on the morning of delivery I was sent a text where I could track the driver so I could see where he was on the M1 so if u need to pop out u could as you could see where the driver is and when driver Karl got to mine he was so funny set the 2 bikes up for me and made everything was ok and I was happy with what I got.
Overall I would recommend this company to everyone.
29 maj 2023
Lead time and correspondence a little…
Lead time and correspondence a little slow to start but got there,delivery and explanation excellent.
Bike a lot better than I was expecting apart from said mileage as I am only getting 16 to 20 miles.
All said very happy...
29 maj 2023
Nice company to deal with
Good service, good spare parts stock reasonable prices great customer service 👍
21 maj 2023
The bike arrived and is superb
The bike arrived and is superb, looks like a scooter but an e-bike. So comfortable and great for two people if you do not have too many hills. Very good visibility for road users and range is okay for two people. Quality seems good. Overall a safe and very convenient way of getting around for local trips, no need to use a car for smaller shopping and local day trips. Still too soon for us to give a longer term view.
25 maj 2023
Eskuta is just an awesome bike 👍i…
Eskuta is just an awesome bike 👍i really loving the great experience with eskuta bike
25 maj 2023
Great service
Great service
Delivered on schedule and good demo of the bike before I took ownership. Also prompt follow up with a question I had.
16 maj 2023
Very pleased and very good friendly…
Very pleased and very good friendly staff very helpful unexplained it very well over the phone at home but very helpful and very kind and excellent was well played on the phone and explained everything to me about my new bike and when I will be getting it and the updates I am very pleased and was happy that they kindly explained it to me very nice staff and very calm explaining it to me no problems or up-to-date
24 april 2023
Very responsive and helpful on the…
Very responsive and helpful on the phone when I needed some spare parts.
25 april 2023
Already broken down twice
5 april 2023
Fantastic service from sales to…
Fantastic service from sales to delivery.
Driver spent time running through the product.
16 april 2023
nice skoot!
Everything arrived in good time, easy sale, good after response,what's not to like?
4 april 2023
Yes the delivery was slow and they want…
Yes the delivery was slow and they want payment as soon u only had it for a few days they won't give u a chances very bad customers services I would recommend anyone to this company
26 mars 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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