Completely incompetent.
Completely incompetent.
I bought a custom radio from Erisin for my Dodge Ram 2012. Within 2 year the system completely started causing a range of malfunctions. All alarm lights went of. Lights and Window wipers started working independently etc.
I removed the canbus which was the cause.
I ordered a replacement canbus with Erisin.
The canbus did not work properly. I contacted Erison and got a software update, of which the script crashed during the update. Now i have been going forward and back with their pseudonyms "Esther" and "Sunny", pursue giving me the same malfunctioning software over and over again.
Apparently they expect that if you try the same installing the same malfunctioning software over and over again, at one point the script won't fail?
I have asked for management to get involved but they keep on ignoring me.
Do not buy from Erisin. It is a waste of time and money. Moreover there hardware may sabotage your car.

