Equivo Omdömen 

111
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was really worried that when I missed payments on my car finance it would be really stressful for me to deal with a collections company. Instead Equivo sent me a link so I could go online and... Se mer

Betygsatt 1 av 5 stjärnor

Equivo keeps trying to get my review removed because it doesn’t want you to know the truth. Equivo had to pay me compensation because it breached its own rules and the law. Despite this being poin... Se mer

Betygsatt 5 av 5 stjärnor

I made a personal enquiry to Equivo about a request to recover an outstanding debt. I spoke to a very kind and supportive lady Alison, who was extremely helpful, kind and offered a great deal of... Se mer

Betygsatt 5 av 5 stjärnor

After gaining a CCJ against someone who had owed us money since 2017 Equivo handled our case from start to finish, they upgraded our case to High Court, and were fully on the ball giving us updates wh... Se mer

Företagsinformation

  1. Inkassobyrå
  2. Utmätningsman
  3. Juridiska tjänster
  4. Finansiella tjänster

Skrivet av företaget

Your nationwide provider of dependable collections, legal and enforcement services for fair and swift resolution. Equivo has two key divisions; Collections & Field and Enforcement covering various disciplines within the debt and recoveries lifecycle. We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across two regional offices and supported by a nationwide field team.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

111 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 33 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(111)

30 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Superb

Very prompt in their communications. The team worked tirelessly to get my money. At the end, I was paid in full.

7 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely outstanding company

Wow !
After a cowboy builder ruined my bathroom and took my money , he ignored a court order and CCJ and I contacted Equivo after a friend recommended .
They have been BRILLIANT !
It was an arduous task , as the builder evaded communications and was aggressive at times , but the officer, Mr Potter , persisted with multiple visits and used lawful and professional methods to ensure the builder eventually paid my money back !
Alison and Equivo , can’t come too HIGHLY recommended , very professional company who definitely know what they are doing !

6 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Precise & Efficient

From the initial point of contact, I have received outstanding service, with my emails being answered within a matter of hours. The process was explained clearly and Equivo executed the procedure with precision and efficiency.
I highly recommend Equivo.

30 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Equivo were amazing!

Equivo were amazing from start to finish, they made the whole process, of what was a stressful situation for me, smooth and most importantly successful. Thank you Equivo!

29 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Equivo: Scam Alert – They Take Your Money and Do Nothing!

Absolutely terrible experience with Equivo. They charge money but do not do their job properly. They claimed their debt collector couldn’t locate the flat above the shop, even though there are normal stairs at the back. I had to send them Google Maps photos to prove it. Instead of admitting their failure, they were rude and defensive. It seems they just take money and never actually recover debts. Complete waste of time and money. I strongly do not recommend this company. Eric

19 september 2025
Omdöme utan inbjudan
Logotyp för Equivo

Svar från Equivo

Dear Eric
We’re sorry to hear about your experience and appreciate you sharing your feedback. We always aim to provide an exemplary service to our clients. From the information you have provided, we haven't been able to identify your case to look into this further for you. Can you please contact us at info@equivo.com with your details so we can investigate your case and assist you further.
Thank you,
Equivo Content Review Team

Betygsatt 2 av 5 stjärnor

I used Equivo bailiffs to get my money…

I used Equivo bailiffs to get my money back on a car I purchased.
They were awfully slow with information and I had to keep badgering them for the information. No communication for months on end.
They assessed that they would take cars from the garage that owed me £4500 plus court costs.
IN THEIR BRILLIANCE THEY DECIDED TO TAKE 2 CARS FROM THE OWNER OF THE GARAGE WHICH WERE OVER VALUED AT £10,490.
IT TOOK MONTHS TO HEAR ANYTHING BECAUSE THEY COULDN'T UNDERSTAND THAT A CAR ON A FORECOURT WAS'NT GOING TO SELL AT AUCTION FOR THE FORECOURT PRICE AND KEPT PUTTING THE CARS BACK THROUGH THE AUCTION DUE TO ONE OF THE CARS NOT STARTING. ONE OF THE CARS FETCHED £1734 AFTER AUCTION FEES ETC AND THE OTHER HAD A RESERVE OF £1275
IN THE END THEY EMAILED ME SAYING THAT I WOULDN'T GET MY MONEY BACK ON THOSE CARS BECAUSE THE AUCTION WAS DISAPPOINTING !!!
THEY THEN EMAILED ME ASKING IF I HAD A HOME ADDRESS FOR THE GARAGE OWNER BECAUSE BY THE TIME ALL THIS WAS SORTED THE GARAGE OWNER HAD SURPRISINGLY SHUT UP SHOP AND CLOSED. I MYSELF WOULD OF THOUGHT THAT THE BAILIFF WOULD HAVE ASKED FOR THIS INFORMATION WHILST HE/SHE WAS AT THE GARAGE ADDRESS WITH THE OWNER.
EQUIVO THEN SENT ME AN EMAIL SAYING THAT THEY WERE GOING TO CLOSE AND RETURN THE CASE BECAUSE THERE WASN'T ANYTHING ELSE THEY COULD DO.
I RECEIVED WAY WAY LESS THAN THE CLAIM. NOT EVEN HALF.
ABSOLUTELY AWFUL COMPANY AND I WOULDN'T TRUST THEM AT ALL.
EQUIVO , ANYONE FROM YOUR COMPANY WANTS TO REPLY THEN PLEASE FEEL MORE THAN WELCOME!!!!

7 juni 2026
Omdöme utan inbjudan
Logotyp för Equivo

Svar från Equivo

Dear Simon
We were disappointed to receive your recent review, as it does not reflect the standard of service we consistently strive to deliver, as evidenced by the experiences shared in our other client feedback.
Upon reviewing your case in detail, we found that your description does not accurately reflect the full circumstances. Our team attended the address provided and seized all vehicles present on-site. The combined forecourt value of these vehicles exceeded the judgment debt of £5,100. Unfortunately, the debtor had no additional assets available for seizure, and no other addresses were provided or could be identified during our investigation.
There was an unavoidable delay in the auction process as we worked diligently to secure the best possible sale value for the vehicles. However, the absence of keys and logbooks significantly impacted the final sale prices.
Our records show that we contacted you via email in July 2023 requesting further information. This communication was not a closure of the case, but we did not receive a response from you until now, over two years later.
Please be assured that, due to our remuneration structure, we are directly incentivised to maximise returns for our clients. However, when a debtor lacks sufficient funds or assets, the outcome is unfortunately beyond our control.
Regards
Equivo Content Review Team

Betygsatt 5 av 5 stjärnor

Equivo London Exemplary Enforcement and Professional Integrity

Equivo consistently demonstrated transparency, precision, and a results-driven approach. In my case, led by Enforcement Officer Christopher Davis, his proactive and meticulous handling inspired complete confidence.I would also like to commend Alison Theobald, who provided regular updates throughout the process and listened attentively to ensure the right actions were taken at every stage;Officer Davis ensured the process was executed to the highest standard and successfully enforced the full judgement of the Manchester Employment Tribunal, with the defendant fully complying and paying the awarded sum in its entirety.

I can categorically affirm that Equivo delivers an outstanding, highly trustworthy, and fully professional service that achieves results.

14 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Waste of time! Avoid them.

Called them thrice. Emailed them through their website. They said I should hear back from them but it was just a waste of time no one ever called or emailed back. Looks like they don’t want business and clients.

5 juni 2025
Omdöme utan inbjudan
Logotyp för Equivo

Svar från Equivo

Dear Mr Malik

Thank you for your review. We are very surprised to see your comments and we would very much like to assist you. We cannot locate any trace of your enquiry. Please email us at info@equivo.com and we will be very happy to get straight back to you.

Thank you
Equivo Content Review Team

Betygsatt 5 av 5 stjärnor

My experience with Equivo was excellent…

My experience with Equivo was excellent fron start to finish. Total communication throughout the process, they sorted everything for a very reasonable price and got back all my money in the process. Wonderful company of professional people.

2 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Equivo came to my rescue!

Amazing debt collectors! Fast, efficient and they walked me through every step of the collection process with great communication. There are some costs upfront but everything is paid back to you once they find your debtor.

A corrupt wedding dress shop (Brides and Bells Font Hill) promised me a fitting, and deadline date for my dress, but after payment - I was ghosted. All calls and texts were ignored and i was even threatened when I tried to challenge such poor customer service in person. I filled a small claims lawsuit against the owner and Equivo helped enforce the judgment.

Alison, Lucy and Divisha in particular were lovely! They quickly got on my case, escalated it from county court to high court, and obtained a writ of control on my behalf. Shortly after, debt collection officers made contact with the defendant and were able to organise a payment plan.

After a wedding dress horror story, I’m finally able to get back all of my money plus interest! Thanks to this brilliant company. Would recommend to anyone!

4 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A Difficult Job done Well !

We are a small recruitment business and we turned to Equivo to help us when we had exhausted all other means of collecting almost £20k in debts for services we had provided to a very high standard. The client was solvent, but simply refused to engage with us ignoring our calls, emails and even a CCJ. Equivo completely understood how being owed money you have rightly earned can impact small business. They completed the task of recovering the debt with resilience and thoughtful communication and I cannot thank them enough.

11 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A tough job completed with resilience…

A tough job completed with resilience and consistency, kind and understanding communication, the entire team were always available and professional, but I must highlight that I owe Alison Theobald a Coffee and maybe even a Doughnut. Highly Recommended

10 december 2024
Omdöme utan inbjudan

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