Equivo - London Office Omdömen 64

I had an exceptionally positive experience dealing with the team at Equivo on a complicated case. Throughout the entire process, they were professional, understanding, responsive and incredibly efficient.

What impressed me most was not only their competence, but also the level of support and reassurance they provided during what was, at times, a very stressful situation. I genuinely cannot recommend them highly enough.

In all honesty, I only wish I had discovered Equivo at the very beginning of the process, as I believe everything would have been resolved far more quickly and smoothly from the outset.

A truly premium service delivered by fantastic people who clearly care about what they do and the clients they are helping.

Very positive experience, fast and professional service.

Very professional in enforcing CCJ for customer overseas. Efficient email communications. Successful outcome.

We were really happy with the communication, throughout our experience with Equivo, totally stress free! We were notified at every stage of the process and when they were visiting the defendant company.
All information from the Enforcement Officer was relayed to us. The attention to detail was really appreciated. Even though the series of actions was a long process, their professionalism was first class.

When I first found this company I felt cautiously optimistic. Their website appeared professional and the reviews at the time were reassuring.

However, after raising an enforcement case a year ago, I’ve found that their communication leaves a lot to be desired.

The initial steps were handled well - I received a phone call and an email from the Transfer Up team explaining the process, and I followed their process. Seven months later, I received an invoice requesting payment for High Court and Compliance Fees, which were higher than what had originally been outlined. But by that time, the terms and conditions on their website had changed.

Throughout the process, I repeatedly highlighted how elusive the defendant was and provided detailed information to support the investigation. Despite this, I found myself having to chase for updates every 3–6 weeks over a five‑month period. Not once has anyone proactively contacted me with an update since the very beginning.

Sadly, this is not the first time I have experienced a company operating this way. Use at your discretion.

I had a difficult case that had been ongoing for months with no resolution. Equivo took over the enforcement and handled everything professionally and efficiently. They issued the writ, carried out enforcement, and recovered the full amount owed to me. Communication was excellent, and their team went above and beyond to help. I highly recommend their services.

The team at Equivo were true professionals and made a bad situation become a bit more bearable and less overwhelming.
Communication was fantastic and efforts were beyond anything I could even imagine or ask for.
A special thanks to Alison and Officers Mr Graves and Mr Gibbs - you helped me retrieve my hard-earned money. Thank you!

Alison Theobald in particular was amazing. She was resilient because the person owing me was extremely difficult. Thank you Alison for all your hard work - greatly appreciated.

Very prompt in their communications. The team worked tirelessly to get my money. At the end, I was paid in full.

Wow !
After a cowboy builder ruined my bathroom and took my money , he ignored a court order and CCJ and I contacted Equivo after a friend recommended .
They have been BRILLIANT !
It was an arduous task , as the builder evaded communications and was aggressive at times , but the officer, Mr Potter , persisted with multiple visits and used lawful and professional methods to ensure the builder eventually paid my money back !
Alison and Equivo , can’t come too HIGHLY recommended , very professional company who definitely know what they are doing !

From the initial point of contact, I have received outstanding service, with my emails being answered within a matter of hours. The process was explained clearly and Equivo executed the procedure with precision and efficiency.
I highly recommend Equivo.

Equivo were amazing from start to finish, they made the whole process, of what was a stressful situation for me, smooth and most importantly successful. Thank you Equivo!

I used Equivo bailiffs to get my money back on a car I purchased.
They were awfully slow with information and I had to keep badgering them for the information. No communication for months on end.
They assessed that they would take cars from the garage that owed me £4500.
IN THEIR BRILLIANCE THEY DECIDED TO TAKE 2 CARS FROM THE OWNER OF THE GARAGE WHICH WERE VALUED AT A LITTLE OVER THE £4500 .
IT TOOK MONTHS TO HEAR ANYTHING BECAUSE THEY COULDN'T UNDERSTAND THAT A CAR ON A FORECOURT WASNT GOING TO SELL AT AUCTION FOR THE FORECOURT PRICE AND KEPT PUTTING THE CARS BACK THROUGH THE AUCTION.
IN THE END THEY EMAILED ME SAYING THAT I WOULDN'T GET MY MONEY BACK BECAUSE THE AUCTION WAS DISAPPOINTING !!!
THEN EMAILED ME SAYING THAT THEY HAD TERMINATED MY APPLICATION.
ABSOLUTELY AWFUL COMPANY AND I WOULDN'T TRUST THEM AT ALL.
EQUIVO , ANYONE FROM YOUR COMPANY WANTS TO REPLY THEN PLEASE FEEL MORE THAN WELCOME!!!!

Equivo consistently demonstrated transparency, precision, and a results-driven approach. In my case, led by Enforcement Officer Christopher Davis, his proactive and meticulous handling inspired complete confidence.I would also like to commend Alison Theobald, who provided regular updates throughout the process and listened attentively to ensure the right actions were taken at every stage;Officer Davis ensured the process was executed to the highest standard and successfully enforced the full judgement of the Manchester Employment Tribunal, with the defendant fully complying and paying the awarded sum in its entirety.

I can categorically affirm that Equivo delivers an outstanding, highly trustworthy, and fully professional service that achieves results.

We had a very difficult eviction to deal with and Aaron and his team were very helpful and managed to get the right result in the end.

Can’t fault Aaron and his team. Completely on the ball, very efficient and more or less instant turn around in everything. 11 out of 10.

My experience with Equivo was excellent fron start to finish. Total communication throughout the process, they sorted everything for a very reasonable price and got back all my money in the process. Wonderful company of professional people.

Aaron and Jonathan and the team were wonderful. Took care of everything and made a stressful experience as simple and easy as possible. Cannot thank them enough. And I cannot recommend them highly enough

We are a small recruitment business and we turned to Equivo to help us when we had exhausted all other means of collecting almost £20k in debts for services we had provided to a very high standard. The client was solvent, but simply refused to engage with us ignoring our calls, emails and even a CCJ. Equivo completely understood how being owed money you have rightly earned can impact small business. They completed the task of recovering the debt with resilience and thoughtful communication and I cannot thank them enough.

A tough job completed with resilience and consistency, kind and understanding communication, the entire team were always available and professional, but I must highlight that I owe Alison Theobald a Coffee and maybe even a Doughnut. Highly Recommended