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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Företagsinformation
Skrivet av företaget
EPI Jewelry offers beautifully crafted, affordable moissanite jewelry designed to bring sparkle to every occasion. Each piece is created with a focus on sustainability and quality, offering a brilliant alternative to traditional gemstones. EPI Jewelry believes that stunning, high-quality jewelry should be accessible to everyone, combining style, durability, and eco-consciousness in every piece.
Kontaktuppgifter
Hong Kong
- service@epijewelry.com
- epijewelry.com
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful 3 carat Oval Moissanite
I bought the 3 carat Oval Moissanite with hidden halo as a travel ring (to keep my diamond safely at home), and I’d have to say, it is quite a beautiful piece! I was looking at several sites to where to buy from, as I had bought a stacked set that I wanted to use with my original wedding bands (white gold, eternity ring with princess cut diamonds), but when it got to me, you can tell the silver from the white gold and they did not look good together, so was very disappointed with my purchase. When I read what gold vermeil was and that it closely resembles white gold, I had to go with Epi Jewelry and I’m so happy I did! It matches nicely with my wedding bands, as if they came together! The moissanite does shine nicely, but maybe one thing I would change is the size of the stone. I may have gone with a slightly smaller stone (maybe 2/2.5 Carat) as 3 is quite large and may appear more like fashion jewelry. Happy with my purchase price point that I got 2 moissanite rings - my other a yellow gold band with round solitaire- when I want to switch out my metals based on what I’m wearing! Would buy from Epi again!
Beautiful ring
Beautiful ring! I got the 3 Carat Emerald Cut Moissanite Solitaire Ring and it is so gorgeous!! Definitely worth the money and it’s really good quality!
⭐ Review
⭐ Review — Terrible Quality, Refund Denied, and Zero Accountability
I received my engagement ring in April, and the quality has been shockingly bad. The band has already cracked, and the gold color didn’t fade or tarnish — it literally disappeared in several areas. That should NEVER happen to a ring that’s only a few months old.
When I contacted the company, instead of standing behind their product, they asked me to return the ring for a replacement. My ring has an engraving, so simply swapping it out doesn’t fix the real problem: the quality of the ring itself is defective. A replacement doesn’t guarantee this won’t happen again, and it also means losing the engraved ring that holds sentimental value.
I asked for my money back because the product was clearly not made to last, and they denied my request. The combination of poor craftsmanship and unhelpful customer service is extremely disappointing.
I would strongly warn anyone considering this company: if something goes wrong, don’t expect them to take true responsibility. I regret this purchase and the stress it has caused.

Svar från EPI Jewelry
Moissanite tennisarmbåndet overgik alle…
Moissanite tennisarmbåndet overgik alle mine forventninger. Den er lækker, men alligevel iøjnefaldende og passer til alt.
Subtle, Elegant
Purchased the baguette eternity ring for my birthday and it’s everything I hoped for. Will definitely be a repeat customer.
Beautiful Pendant
The moissanite pendant necklace I ordered is beautiful, but the chain was a little thinner than I expected. Other than that, it's a great purchase. Arrived in 7 days.
My Everyday Earrings!
Honestly, I didn’t expect to love these earrings this much! Lightweight, shine beautifully, and perfect for everyday wear. Already planning my next order.
Even Better Than Expected!
I ordered a 1.5ct oval moissanite ring, and it is absolutely stunning! It arrived in just 2 weeks, earlier than expected. The packaging was beautiful, and their customer service was super responsive when I had a sizing question. EPI, you’ve got a fan for life!
My happiest purchase this year.
I had my wedding band custom made by EPI Jewelry, and it's exactly as I imagined. Their customer support was so helpful and responsive. Fast delivery and beautiful craftsmanship too. So excited to wear it on my wedding!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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