Environ Pest Control London Omdömen 

My initial call was returned promptly and the person I spoke to was friendly and helpful and took trouble to give me a suitable appointment(s) the technician who attended was most polite, friendly and efficient and explained the procedures fully

We had a fly infestation following water ingress below the floorboards. We had dealt with the water but had been left with the fly issue.
Environ said they needed two visits at a cost of over £400. After the second visit and fumigation (delayed as their contractor was unwell), the fly issue persisted and actually got worse.
We called Environ who said they offered no guarantees but would come to do a further treatment. They wanted another payment of about £200 but reduced it to about £100 when I said it should be free as the work they previously did was ineffective.
Following the third visit the number of flies have reduced but have not been eliminated despite the fact that we have followed their advice exactly. The only thing controlling the problem now is the purchase of two electric fly zappers.
It appears that at no time did Environ seek to ascertain the cause of the problem but have only dealt with the symptoms.
Perhaps the most disappointing part of the experience with Environ is that they invited us to email them if we were not satisfied with their work. We did that over a week ago and have had no response whatsoever.

Excellent service , quick, sufficient, working fast to resolve problem . Def would recommend to others

Both the over the phone and the subsequent visit were very pleasant - just a nice, friendly bunch of people who were super helpful!

Technician installed poison for mice but it was not effective. I see mice more often than prior to the treatment. They did only two visits. At the second visit, they confirmed that first poison was not effective and changed it but won't come again.
Instead of offering a third visit, they try to upsell me to an annual plan. Not a very customer centric experience and not logical, why would I sign up for an annual plan when my initial engagement was not effective.

I was very satisfied with Shaan's visit. He was polite and displayed a lot of enthusiasm in his job. He clearly communicated all that he was about to do and had done. He enlightened me on the vermins's behaviour and gave me confidence that they will be eventually exterminated. Very knowledgeable engineer.

Had a very nice guy taking care of it all, and also checking out our neighbour's flats.

Unreliable agents. I made an appointment for Saturday 11AM and paid in advance. I received a call from environ the fay before asking if the appointment can be advanced to 9 am which I gladly welcomed and arranged my Saturday with the kids accordingly. Despite that, The agent arrived to my property just before 2pm and my Saturday with the family was disrupted. No apology was received from Environ.

Environ did a great job of putting up pigeon deterrents and cleaning up pigeon mess from outside my home. The overall experience was let down by their support staff; it took 4 weeks of me following up and chasing to get a quote confirmed and book in the works - and I was giving incorrect timings for arrival on the day.

Stage 1 of inspection and spraying of insecticide for bed bug control was done and a report with recommendations issued within 24 hours. Excellent so far!

Fantastic service from the very lovely Shaan and Natalie with pest control regarding mice. I would highly recommend this company. Thank you so much!

The specialist was very knowledgeable and quickly identified areas that needed attention and installed necessary netting and blockage of entry points. Very efficient and left area clean.

Great service from Environ. On time. Informative and friendly. Sorted our mice problem asap.

Very friendly and helpful issues with squirells in the roof has been solved definitely recommend this service

Shaun was knowledgable and efficient.He has taken the first steps and I hope that it will present results.

Efficient service

Extremely thorough job done and really personable staff

Very thorough inspection and professional service

Great customer service and reliability as always. Sarah at head office is incredible and the technicians are always knowledgeable, reliable and professional.

Fantastic experience.

It is clear the team know what they are doing and I feel confident that the will sort the problem.