These took nearly a month to ship- they come from China and the quality of shoe was poor and felt cheaply made. Returns are not straightforward and expensive. overall the experience has felt a bit lik... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet g... Se mer
The quality and attention to details is superb. The shoes are well made, arrive with shoe bags, artistic drawing card or rose including. Well done! The only drawback is longer waiting time after pl... Se mer
I ordered the Hero Loafer in wine. These are such beautiful and beautifully crafted shoes. The purchase process was seamless. No worries at all with international purchase process, including custom... Se mer
Företagsinformation
Skrivet av företaget
Our goal is to create the most comfortable and stylish shoes in the world.
Kontaktuppgifter
Australien
- empressaustralia.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a double bunionectomy surgery
I had a double bunionectomy surgery, and finding comfortable shoes was a challenge for me until I saw an advertisement and decided to give it a try. They are the most comfortable pair of shoes I have ever worn, and I purchased four different colors to match with my clothes. My sister bought four more because she was totally in love with them too. Their customer service and support are top of the line!
Website is easy to navigate and empress…
Website is easy to navigate and empress shoes are a good value. My only request would be more advice on how the inserts change sizing
Win Win
First of all I bought some shoes for my wife for Christmas a little while ago and low and behold my wife told me she just bought the same shoes on black Friday. Well of course I had to tell her I had already bought them. She was overjoyed and contacted customer service and had her order changed to another colour. So it worked out to be a win win situation for everyone.
Chanks again for the great service and of course great product as well
Two thumbs up 👍
Chic and insanely comfortable
I love these shoes. They are shining gems in my wardrobe. Timelessly chic on the outside and like walking on clouds on the inside. Ergomonic and refined to the eye. Bliss for the feet. I have three pairs. Excellent customer service.
These shoes are truly great quality
These shoes are truly great quality. These are some of the most comfortable and stylish shoes I have owned. I am on my feet all day and I find that I don't mind it while I am wearing my Empress shoes. I love the colors and styles and I now have 3 pairs. The only problem I have had is how impatient I get waiting for the shoes to arrive!
I love my shoes
I love my shoes, and delivery was much faster than I expected! The fit is true to size. I ordered my normal size, and they fit perfectly.
Just arrived home from vacation.
Just arrived home from vacation, my shoes was there,haven’t had an opportunity to wear them as yet tried them on, looks good and seems comfortable. Will wear them to NY next month.
These are very comfy flats
These are very comfy flats. I deducted one star because they came with a separate set of insoles with more arch support, but the shoes are not really large enough to accommodate these insoles. I am wearing them with the regular insoles and they fit fine, but it would be nice to have the option of the arch support insoles. The shoes are just not designed for the extra height of this insole so it pushes the top of my foot against the top of the shoe too much and feels way too tight on top. Otherwise these are great flats!
I adore all of my Empress shoes.
I adore all of my Empress shoes. The silver pair are so pretty and were perfect to slip on yesterday evening at my son’s wedding after a day wearing heels. They looked lovely with my outfit too.
I took a chance ordering shoes online…
I took a chance ordering shoes online because I have a wide toe box and usually need to try on shoes before making a purchase. I usually wear a 10-10.5 and took a chance and ordered up to an 11. It was a wonderful decision - the shoes are supportive, comfortable and great quality! I will definitely be ordering another pair
Love
Love, love the shoes. Classic and the most comfortable I’ve owned. Fast shipping. Please make green!
The order came quickly
The order came quickly. Presentation was very nice, and the shoes are awesome
That they did honor the promotional %…
That they did honor the promotional % off thus the reason I bought a 2nd pair. I had to talk to a few representatives but they did give it to me. I did not receive arch supports in with my first pair of shoes and was told that I’d receive them. That is something to improve on. I’m not sure if dates I purchased
Too big after wearing a couple of times
They’re lovely shoes, excellent quality and incredibly soft leather. It almost feels like I’m wearing trainers at work rather than heels. I’m slightly disappointed though. After wearing them a couple of times they’ve stretched and are now too big. Maybe if I had had the chance to try them on before buying, this wouldn’t have happened. When will these be available in shops? I would love to have different colours and models, but won’t make the mistake of buying them again without trying them on. They are now worn and can’t be returned. Even if I had returned them when they were unworn, it would’ve taken forever.

Svar från Empress
Love these flats!
I bought a pair of black flats upon recommendation of a friend who has a pair. I love them! The square toe box gives ample room for my toes to wiggle, leather is soft but supportive. No break-in period needed for mine. Love them so much I ordered another pair!
Refunded monesey as soon as they…
Refunded money as soon as they realized shoes i chose iout weee out of stock keep in contact with tracking
Shoes beautifully packed and excellent quality everything is as promised
My shoes are absolutely gorgeous both…
My shoes are absolutely gorgeous both pairs. No blisters ever! Cute to boot & awesome customer service.
Second pair
This is the second pair that I have bought. They’re very comfortable, I personal like them because they are flat and I can feel where I’m walking. That might sound strange but I’m an older woman that has fallen with other shoes on, but these keep me stable.
quality products
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







