Fake products. I waited much longer than stated for the product, now that it has arrived it is clearly fake - I have an original Rhode Glazing milk, and although the packaging is very similar, it is c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The item did eventually arrive but the customer service is appalling, I sent multiple emails and DM's chasing my order which were all ignored, left comments on their Instagram which were deleted (alon... Se mer
Product never got delivered, could never speak to anyone tried email , phone call and live chat never had a reply , terrible company , AVOID !!!!
I ordered a product over a week ago and am still waiting for this product. I emailed the company and have not to date received a reply. Having read the comments below I am concerned. I usually hav... Se mer
Företagsinformation
Skrivet av företaget
We are an online retailer who sell the most premium beauty products. We promise to sell at the most competitive prices. We specialise in Rhode, Fenty Beauty, HUDA Beauty, Bubble and Color Wow.
Kontaktuppgifter
Storbritannien
- embabeauty.co.uk
1,5
Mycket dålig
31 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 13 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Non Genuine Products
Do not buy from this company. I bought some Rhode products on a 2-4 day delivery and because they didn’t arrive I ended up buying directly from Rhode.
The delivery did eventually turn up however the products are not genuine. Most notably initially the product boxes are a different colour from the products I bought direct from Rhode and each box sent from emba are different in colour from each other.
The printing and content on the boxes and product are also not consistent with the original products bought from Rhode.
They are slow to respond regarding delivery and then completely ignore you when you have an issue. So I have had to drawback the money from my payment provider as I will not be using the products because I don’t know what they have put in them.
I am writing this to protect people from spending their money with this company. So avoid.
22 april 2026
Omdöme utan inbjudan
The item did eventually arrive but the…
The item did eventually arrive but the customer service is appalling, I sent multiple emails and DM's chasing my order which were all ignored, left comments on their Instagram which were deleted (along with other peoples comments also chasing their orders). Grateful it did finally arrive and love the product, but won't be ordering from here again.
9 april 2026
Omdöme utan inbjudan
DO NOT PLACE AN ORDER
DO NOT PLACE AN ORDER WITH THIS COMPANY. They have been ignoring my emails regarding an order placed for weeks now. Their customer service is appalling. They had the audacity to delete my comments on their instagram posts, post instagram stories, yet fail to respond to my emails and DMs . They are unbelievably unprofessional. Additionally, they sell counterfeit items which I have confirmed by taking an item received by them into a Sephora store and comparing packaging and ingredients.
5 april 2026
Omdöme utan inbjudan
Ordered 3 products and only 2 delivered
Ordered 3 products - only 2 were delivered. Received one reply when I asked where it was and nothing since despite multiple emails chasing up on it and requesting a refund. Do not order from here!
7 mars 2026
Omdöme utan inbjudan
Item never got shipped and emails/chats…
Item never got shipped and emails/chats have been ignored for over a week.
22 februari 2026
Omdöme utan inbjudan
Gezahlt und Ware nie erhalten
Gezahlt und Ware nie erhalten, Geld weg, mehrmals per Mail nachgefragt und nie eine Antwort erhalten
2 februari 2026
Omdöme utan inbjudan
Do not order from this company
Do not order from this company. Sent the wrong item and now ignoring my emails. They have no return address or customer service at all.
11 januari 2026
Omdöme utan inbjudan
Do not order anything here.
Do not order anything here.
Bought something, shipping was cancelled, no refund, ignored E-mails.
Scam company.
15 februari 2026
Omdöme utan inbjudan
Should have read the reviews before I…
Should have read the reviews before I ordered!
As someone else has put, if I could give a 0 rating I would!
Ordered a Xmas gift on 11th Dec & 7 weeks later I am still without product. No refund, no response.
My advice would be steer clear.
28 januari 2026
Omdöme utan inbjudan
No updates
I thought this may have been a scam. Be prepared to not be updated with confirmation or tracking details, left panicking but turned up eventually. One of the boxes was damaged but I think product is OK
22 januari 2026
Omdöme utan inbjudan
Terrible company - shop elsewhere
If I could give this company a 0 I would! I ordered a product on 01 January and it still hasn’t arrived 3 weeks later. Have contacted the company several times and eventually they replied to say it would be delivered last Friday a week ago and still not arrived!!! Was a present for someone so very disappointed.
23 januari 2026
Omdöme utan inbjudan
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