Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Nach dem Zwangswechsel von Host Europe zu Microsoft 365 war das ein Alptraum ohne Ende! Support faktisch unbrauchbar, Nutzerfreundlichkeit -wenn man Apple gewohnt ist- unterirdisch schlecht! Fehler oh... Se mer

Betygsatt 1 av 5 stjärnor

These SCAMMERS DO NOT GO NEAR THESE ANIMALS. complete SCAMMERS I got told my email storage had ran out to upgrade never Gave me option to get Basic Package BEWARE OF THIS so I got personal 84 Euros fo... Se mer

Betygsatt 1 av 5 stjärnor

I tried contacting you via your chat help applet — it didn't work or load correctly. I tried calling your help phone number — half an hour of phone prompts and an AI gatekeeper and then it fails... Se mer

Betygsatt 4 av 5 stjärnor

Microsoft has invested heavily in trying to make the user and administrator experiences of Office 365 as easy and simple as possible. Once you’ve moved to Office 365 you’ll have escaped the end... Se mer

1,4

Mycket dålig

TrustScore 1.5 av 5

75 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Nach dem Zwangswechsel von Host Europe…

Nach dem Zwangswechsel von Host Europe zu Microsoft 365 war das ein Alptraum ohne Ende! Support faktisch unbrauchbar, Nutzerfreundlichkeit -wenn man Apple gewohnt ist- unterirdisch schlecht! Fehler ohne Ende und ohne erkennbare Ursache. Lösungen keine! Ansprechpartner zur Hilfe, da suche ich immer noch. Konnte Tagelang keine mails versenden. Optisch schlecht. Dafür aber unzählige sogenannte Sicherheitsprüfungen bis man seine mails im Web erreicht! Schlechter geht es nicht. Einfach Microsoft üblich!

12 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

These SCAMMERS DO NOT GO NEAR THESE…

These SCAMMERS DO NOT GO NEAR THESE ANIMALS. complete SCAMMERS I got told my email storage had ran out to upgrade never Gave me option to get Basic Package BEWARE OF THIS so I got personal 84 Euros for the year Scammers 😡😡then I go back to my Poxy Terrible Outlook complete garbage email STEER CLEAR OF THIS MUCK. I then get told I have to pay a further fee of 2 Euro a month and this Shit Microsoft Bill Gates GARBAGE doesn't let me access my emails ABSOLUTE SCUMBAGS.

13 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Broken Support, AI Gatekeeper, Hostage to Subscription

I tried contacting you via your chat help applet — it didn't work or load correctly.

I tried calling your help phone number — half an hour of phone prompts and an AI gatekeeper and then it fails to transfer the call and hangs up on me, gaslighting me as if it were due to MY inactivity.

I cancelled my subscription months ago. Stop billing me. This experience makes me want to remove everything Microsoft from my life.

8 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stay away

Stay away. Bad product and if there is any issue with your payment, authorisation, or product there is no support

13 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Overall not bad

Overall not bad, but of course there is too much lag and it’s very expensive, I changed it to another application where only business mail, no problems

12 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Switched from Microsoft 365 after…

Switched from Microsoft 365 after constant price hikes and annoying upsells felt like I was funding their empire, not my business. Emails were reliable, but the per-user fees killed my budget as a freelancer. Migrated to TrekMail, and haven't looked back. Avoid if you want affordability and no bloat!

1 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Outdate company

It's 2026. I shouldn't have to operate two separate laptops to generate an email template for both Mac and PC.

Aside from the extremely outdated UX across all apps... Pick a file type and use it.

8 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

For lots of days

For several days, I have been unable to log in to my Microsoft 365 business email because the authentication factor is not working. Despite lots of attempts to contact customer support by email and phone, I have received no response.

This issue has significantly disrupted my business operations, as I rely on email for daily communication and essential tasks. The inability to access my account, combined with the lack of timely and badly support, is extremely frustrating.

For a service marketed as professional and reliable, this level of customer service is unacceptable. Based on this experience, I cannot recommend Microsoft 365 to businesses that depend on consistent email access.

26 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ticket # 2511220030000414

We have had a very bad experience trying to resolve our email delivery issue with our Microsoft email. The support team has not provided any resolution even after a long waiting period. Due to this delay, our customers are facing issues, and it is causing significant business loss for us.

After 13 days problem is not solve.

4 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I submitted Microsoft 365 as Free Trial…

I submitted Microsoft 365 as Free Trial 1mo, but decided cancel. No way. The option to cancel was stupid. No direct @click@ to cancel. Microsoft site redirect you several times without result.
Phone call did nothing, answering machine does not connect to agent or customer support.
E-mail communication confirmed my request with case cancelation number, but, they did not cancel subscription. And most stupid Microsoft charged first bill.
Once again, NO phone support, NO e-mail help.
Finally, Bank d i s p u t e s Microsoft .

4 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Paid for Microsoft365 personal…

Paid for Microsoft365 personal subscription as trial to see if outlook can manage multiple email accounts and a single calendar over PC, Android mobile and iPad as promised. After 5 weeks and support where they had to downgrade to outlook classic it works, almost... to reach support for outlook on mobile is impossible, still issues with outlook on mobile. Microsoft first & seccond line support have most likely lost the grip, software seem to be extremely complicated to understand even for experts.

5 september 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

What Are Its Key Features?

Formerly known as Office 365, it is a subscription-based service offered by Microsoft that provides a suite of productivity applications and cloud services. Designed to enhance collaboration, communication, and productivity for individuals, businesses, and educational institutions, the service combines traditional Microsoft Office applications with cloud-based features, making it a versatile solution for various user needs.

14 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

RIP off Britain.

Absolute waste of time trying to cancel subscription as accessing my 365 family account was impossible through no fault but microsoft'. thank goodness our debit card expired. but still cant trust this company.

9 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The new MSO365 outlook is attacking and alienating my customers

first of all MSO365 changed outlook in 2025 and the functions hardley work. going through recent email i picked up some junk mail i no longer want. So i click on it and then ask it to sort alphabetical...... low and behold the email screen bounces bck to "Ä" then you have to scroll through and try and find the email that was highlighted.... yup its no longer highlighted. Go back, start again and copy down the email address and do it all manually. BUT!, how is this latley i had issues with my clients not being able to book appointments - I FOUND IT WAS BECAUSE MICROSOFT 365 SAYS MY SUBSCRIPTION IS EXPIRED!!! IT IS PAID WEEKLY BY AUTO DEBIT - FOR NEARLY 5 YEARS, NO PROBLEMS.
It put a tiny notice along the top of my calendar. After working with calendly for 3 days trying to fix the problem i saw this i clicked everything went away. everything started working again. NOW IT IS BACK AGAIN
There are more issues than these. these just top my list today

4 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Negative 6 stars rate - more awful can't be done

Want to rate this mind-blowing "software" lower than 1 star... This "software" wants to connect all your devices with the "co-pilot" by that way giving to this AI thing permission to all of you data. If you don't do that - you can't use "already paid from you services of Microsoft 365...AND THE SAME TIME FOR AT YOU GO FURTHER USING THIS "SOFTWARE" YOU HAVE TO "LOG IN TI YOUR ACCOUNT" more than 50 000 000 times. So "co pilot" have already permission, but you as a owner have to "log in your account" each time you save some document...ALL THIS IS INSANELY STUPID

1 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible software

Terrible software, convoluted and self contradicting.
To log in, you need to use Microsoft Authenticator, but the problem is that you can't log into Microsoft Authenticator because you need to use Microsoft Authenticator.
Confusing? I know.

26 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A relic of the past

Microsoft 365 is a relic of the past trying to fool us by boasting "new" features. From signing in, to changing your settings, everything involves a convoluted, user-unfriendly process that leads you to dead end pages and multiple errors. Their help page advice is as pointless as their service with explanations that do not reflect reality and which lead to crashing pages and failed log in attempts. I found out that if I wanted a passkey for my account I had to use Safari instead of Chrome to sign in. Too bad that Microsoft365 does not recognise my account when I am using Safari...

The only reason I have ended up using this dinosaur is because my email, which I purchased on GoDaddy, was transferred there despite my wishes. In order to make my life much less miserable, I am probably going to cancel my company subscription and move my entire operations to a different email provider rather than have to deal with this degree of frustrating incompetence on a daily level.

22 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Microsoft have so many different…

Microsoft have so many different products new and old that it’s out of control even for me, trying to set up a new company email using Microsoft 365 and subscribing to the top tier but it’s a mess. It doesn’t work at and completely confusing. I operate a Boeing 777 as a day job so it’s not like I am not tech savvy but Microsoft is a joke. I hope some young tech entrepreneur finally comes up with a no nonsense product

14 maj 2025
Omdöme utan inbjudan

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Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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