Elnora Omdömen 42

I ordered a one time purchase and it never came. At 1 month I started emailing their customer service and I was getting an automated email response at first until I asked to be emailing a real person. Turns out they enrolled me in a subscription, because I was charged for a second time without even receiving the first item. I did get a refund for that since I was already emailing customer service and I caught it early. However they refuse to take responsibility for a lost item. Even the tracking stopped giving updates and expired. It was obviously lost in the mail. I emailed them for over a month going back and forth about refunding the first purchase and they kept dismissing the request and giving the runaround. It’s pretty much theft. This is a terrible company and I will never get my money back for a product I never received. Also after looking into this product after purchase, there is not evidence that it is third party tested, so I’m actually glad I didn’t receive it and give it to my kids. Who knows what’s actually in there and I have NO trust in that company. I can’t believe they won’t refund the first purchase. I am not responsible for their shipping company!

The product came after a month and a half.
It came from China.
I made a one time purchase but they enrolled me for monthly purchases.
I tried to cancel it and I cannot get a hold of anyone at customer service
I do not recommend this company!!!!

Ikkje fått varene eg tinga i september...over 2mnd sia. Sendt 3mail utan og få svar. Svindla for 699kr. Humbygg-butikk!

Etter 5 uker har jeg fortsatt ikke mottatt pakken. Har sendt flere mail, men får ikke noe svar. Ville holdt meg unna siden. Får sikkert ikke pengene tilbake!!!

I ordered during one of their advertised promotions. The promotion was buy 3 get 2 free. After waiting over 4 weeks for the order. Yeah that didn't happen. I got the three and when I messaged the company about it. First I got an email back saying no problem we'll send the rest of your order. Then I got and email saying your order was sent and do you have a video opening your order to prove it's all not there. I told them no I didn't video my order because I don't expect it to be wrong. I have not heard back from them. Horrible customer service and I will NOT buy from them again. Honestly I wanted to send the product back and wanted nothing to do with them but I'm absolutely sure I wouldn't get my money back. Just happy I got something because now reading reviews others got screwed.

Zkušenost s Ellora Praha: noblesa jen na fotkách, realita klamání zákazníka.“
Zaplatila jsem řádně objednávku (č. 3450) 21. 6. 2025.
Zboží nedoručeno ve sjednané lhůtě, navíc nemohu převzít (jsem mimo ČR).
Odstoupení od smlouvy dle zákona (§ 1829 OZ) platné, peníze měly být vráceny automaticky a bez odkladu (§ 1832 OZ, jejich vlastní podmínky to potvrzují).

Co udělala Ellora?
Ignoruje e-maily a výzvy.
Tvrdí, že „čeká na doručení zásilky“, přestože vědomě ví, že převzetí je nemožné a právně nepotřebné.
Odpovědi beze jména, beze závazku.
Realita: místo noblesy – obcházení zákona.
Výsledek: podávám stížnost na ČOI + soudní rozkaz.
Připravuji vymáhání úroků a nákladů na právní zastoupení.

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Varuji všechny nové zákazníky:
Ellora Praha porušuje vlastní Pravidla, občanský zákon a ignoruje zákazníka.
Co se tváří jako odpovědný projekt „Petra & Lucie“, je jen krásná fotka na webu – za kterou je klamavá praxe.
Nikdy víc.
Pokud jste naletěli stejně, spojte se, připravíme hromadnou stížnost.
Ludmila Podskalská

Pene produkter og fantastisk kundeservice! Anbefales virkelig✨

Flotte produkter, rask levering og utrolig hyggelig kundeservice. Veldig fornøyd med kjøpet, bestiller garantert igjen.

This website is a scam. I never received my package although I was really looking forward to trying out this cleanse. When I reached out to the company about my concerns of a lost package, they were very dismissive. I even purchased the package protection plan and they did not honor it whatsoever. I brought it to their attention that the package was never delivered although they said it was. Ultimately have not heard back from them after asking if they will honor their protection policy for any lost, stolen or damaged items. Please save your time and money and don’t even bother!

Ingen returlapp i sendingen og lite svar på mail. Sendte deler av ordren i retur til adressen på pakken.De har ikke tatt kontakt hverken med klarna eller meg. Useriøs "butikk"

Veldig fornøyd med kjøpet

Ble en liten feil på bestillingen og det var så lett og raskt å komme i kontakt med kundeservice!

Jewelries are sooo amazing!..the quality looks so real.., highly recommended vest for xmas gifts ....i will have some

Dårlige kvalitet på duftlys, og lukte veldig dårlig,jeg gi 2 ⭐️ fordi di har svart på melding ,jeg skal returnere varen ,men jeg må betale for frakt ,det var litt dumt ,men er som set er . ..

Levde ikke helt opp til forventningene. Kjøpte solfangere, så mer «juglete» ut i virkeligheten

Nydelige produkter, finere i virkeligheten enn på bildene. Rask levering. Anbefales👌🌸

Varen var akkurat som på bildene, om ikke bedre. Veldig fornøyd!

God service, og rask levering. Veldig fornøyd!