Just wanted to add a review on here because I usually give my Enzo frozen food. We are about to travel to Europe and this just won't be practical for our trip so I wanted to give James & Ella a try gi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Freeze Dried Raw - Has all the nutritional value and benefits of raw feeding, without any of the inconvenience. Hassle free feed times, at home or whilst on the go, with the benefit of healthy, happy... Se mer
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I picked up a bag of James & Ella out of curiosity in the supermarket to give it a try. My 4yo golden retriever has never had any problems eating and loves Lilys normally but noticing a difference in... Se mer
Fantastic personalised follow up by the team. Puppy is doing really well with the food too. Would recommend anyone do the trial as it gives a great indicator as to whether suits puppy or not. Super ea... Se mer
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Företagsinformation
Skrivet av företaget
We're James & Ella: a health and wellbeing company for dogs. Together, we're on a mission to do everything we can to make dogs' lives as happy and as healthy as possible, starting with the food they eat.
Kontaktuppgifter
London, Storbritannien
- 02045711728
- james@ella.co
- ella.co
4,9
Utmärkt
934 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great team and dog food
Great team and dog food.
Always very quick to respond to any queries.
8 juli 2024
Omdöme utan inbjudan
Svar från James & Ella
Thank you Helen!
Excellent
Reminder regarding next order and option to delay order to an alternative date.
Willow loves the kibble and raw food, the treats and we have just received the new topper. We had a fussy eater but changing the food has made a difference.
6 juni 2024
Svar från James & Ella
We're so pleased Willow loves her new diet! Thank you for your review Karen!
A Pug’s seal of approval
My pug loves James and Ella dog food. Not only that, but her breath and coat quality have improved as well. Brilliant communication from the team at James and Ella to ensure that my pug is thriving on the food.
6 juni 2024
Svar från James & Ella
This is great news, thank you for your wonderful review!
Svar från James & Ella
Thank you so much Camelia! x
Fantastic speedy service.
Fantastic speedy service.
Very fussy 10 month old puppy loves this food. Super convenient way to feed kibble and dried raw food.
2 juli 2024
Omdöme utan inbjudan
Svar från James & Ella
Thank you so much for your lovely feedback Alison!
Choosing kibble and raw was by far the…
Choosing kibble and raw was by far the best decision we have made for Willow. She absolutely loves it!! It is full of all of the essential nutrients that she needs to stay happy and healthy. It is also reassuring to know that James and Ella have all of their customers best interests at heart. The ordering process is so straightforward and the reminders for her next order is beneficial to keep track of when she is getting her next order. Thank you
24 maj 2024
Svar från James & Ella
Thank you so much for your wonderful review Emma!
Great product which our dog loves and…
Great product which our dog loves and is healthy for him too. Excellent customer service too. Really responsive and helpful
24 maj 2024
Svar från James & Ella
Thank you so much Jo!
High quality food
High quality food. Efficient service. Easy to vary the delivery schedule.
22 maj 2024
Svar från James & Ella
Thank you for your kind words Graham!
Excellent Dog Food
Great communication from James & Ella. My dogs love their food and they are super healthy and bright on it.
24 maj 2024
Svar från James & Ella
Thank you for your wonderful feedback Angela!
Really efficient delivery of the dog…
Really efficient delivery of the dog food especially when you need to order earlier than your plan
23 maj 2024
Svar från James & Ella
Thank you Michele, your review means the world to us!
Fantastic customer service
Fantastic customer service, they simply can't do enough for you great food at a good price and my dogs absolutely love it!!
22 maj 2024
Svar från James & Ella
Thank you so much Miriam, we're so pleased to hear that your dogs love the food!
Very ease to use site
Very ease to use site. Always efficient service and delivery. Lovely products which our dog enjoys very much.
21 maj 2024
Svar från James & Ella
Thank you Catherine, your review is hugely appreciated! We're so pleased your dog loves our food and treats!
All round great company
Great food that our dog has devoured from a pup (and is now 3) and he looks so healthy on it.
The subscription service makes life easy for me!
Customer service is excellent for any contact needed, you feel that you are a welcome part of the family.
18 juni 2024
Omdöme utan inbjudan
Svar från James & Ella
This is fab to hear! Thanks so much Joanne :)
Our Dog doesn't eat anything else
We're well versed with fussy cats but our Dog was always open to trying different food. Since changing to Ella & Co and accidently allowing is to run too low before re-ordering, our Dog wouldn't eat her old food which we considered was good quality (Orijen) she has clearly now become more cat like in her out and out refusal to eat anything other than Ella & Co. It's great in a way but keeps the pressure up to ensure we don't run out!
10 juni 2024
Omdöme utan inbjudan
Svar från James & Ella
Thank you for your review Jamie, we're so pleased you've found a diet with us that works for your dog! x
Svar från James & Ella
Thank you Judith!
Great service and my dog loves the…
Great service and my dog loves the food, I had him on another brand of freeze dried raw and they changed the recipe or manufacturer, it upset my dogs tummy but since he's been on Ella's he is a very happy and healthy dog.
16 maj 2024
Svar från James & Ella
Thank you so much for your fabulous feedback!
Excellent food my 12 year old Cockerpoo…
Excellent food my 12 year old Cockerpoo has seen great health benefits and I am very grateful
16 maj 2024
Svar från James & Ella
Thank you Dawn!
This company are amazing to deal with
This company are amazing to deal with! I can change the date of my subscription through their extremely easy website. My dog loves their products
16 juni 2024
Omdöme utan inbjudan
Svar från James & Ella
We're so pleased to hear this Lorelle! Thank you for your feedback :)
Great food that has given my dogs super…
Great food that has given my dogs super coats and eyes along with improved gut health and energy levels. The food is so convenient to store and the customer service is excellent
16 juni 2024
Omdöme utan inbjudan
Svar från James & Ella
Thank you for your feedback Debbie!
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