Bought some $800+ IEMs from them. Terrible packaging. The plastic bag wasn’t fully covering the product box. Also the product seemed it was previously opened (it wasn’t sealed), given that it w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We stated in our previous comment that you accepted the refund while initially suggesting that the problem might have been due to improperly connected wires that were already connected upon receipt.... Se mer
Where to begin? All the glowing reports here are (so rarely) spot on...friendly; helpful; reliable etc etc, and these guys go out of their way to give the best customer service one could ever hope fo... Se mer
Happy owner of Craft Ears Aurum IEM,s so took the plunge and ordered the Omnium TI collaboration with Elise Audio. Via the web chat was advised that they would take about a week to arrive. The servic... Se mer
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company
Great company. Great service. Bought some earphones from them. Discord community friendly and staff are helpful. Look forward to buying from you again soon :)
Helpful boutique business run by a friendly fellow audiophile
Elise Audio is a small and specialised high end audio online boutique store focusing mainly on portable audio. The range of products is narrow but well curated and this is down to the owner being an audiophile himself and being involved in the community as well the stock selection. Therefore he is particularly well placed to advise customers.
My experience was very positive in purchasing two pieces of "chi-fi" audio equipment in which Elise Audio either offered as a UK exclusive stockist or at a competitive price. Warranty etc is taken care of here in the UK, no hassle with China.
Postage was prompt via RMSD, I was kept abreast of developments and I was able to exchange one of the iems I purchased to different model to better suit my musical tastes. That was very good as I was not able to demo them beforehand.
Two thumbs up from me.
ELISE AUDIO Is an Amazing Store
ELISE AUDIO is an amazing store, with a great owner, who is able to answer any question you have due to his immense experience as an audiophile, (I used the discord for questions). The pricings may seem a little high, but when considering potential VAT, handling, and even possible customs, it becomes understandable, and is much less risky than ordering direct from China, for instance. Also, as it is based in the UK, delivery is exceptionally quick, being able to get an order within a day or two (if you’re from the UK that is), as everything is in stock, rather than made to order. I would 100% recommend buying from here.
Amazing customer service!
Fantastic customer service!! Bought an U12T used, CEMA cable, FiR modules and a xduoo link 2 bal. All came in dully time and in perfect working conditions to Portugal. The Elise discord community is very friendly and helpful.
Shopping again here for sure!
Great customer service and products!
Great customer service and products! The product I ordered was on pre-order when I purchased (Thieaudio Monarch MK2) but they kept in touch throughout with updates. Also ordered a Qudelix 5k which came next day so no complaints!
One of the only places I could source a…
One of the only places I could source a Qudelix 5K in the UK, good little company, friendly customer service via Discord, only took 24 hours to receive my Qudelix and sounds amazing.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.






